• Design, deploy, and operate AWS infrastructure supporting data lakes and containerized workloads. • Implement Infrastructure-as-Code using Terraform, CloudFormation, or similar tools. • Establish secure, scalable, and highly available AWS architectures following cloud best practices. • Collaborate with application and data engineering teams to translate requirements into reliable platform solutions. • Build and manage AWS-based data lakes using services such as S3, Glue, Athena, EMR, Redshift, and Lake Formation. • Support ingestion, transformation, storage, and access for structured and unstructured datasets. • Implement data lifecycle management, tiering, and cost optimization strategies. • Ensure data platforms meet required security, compliance, and governance standards. • Deploy, manage, and operate containerized applications on Amazon EKS. • Build and maintain container images, registries, and deployment pipelines. • Manage Kubernetes clusters including upgrades, scaling, networking, and security. • Partner with developers to improve application reliability, performance, and deployment consistency. • Design, implement, and maintain CI/CD pipelines for data and application workloads. • Automate infrastructure provisioning, application deployment, and operational tasks. • Implement monitoring, logging, and alerting for AWS services, data pipelines, and Kubernetes workloads. • Participate in incident response, root cause analysis, and continuous improvement initiatives.

• Deploy, manage, and maintain virtual machines on VMware vSphere/ESXi and/or Proxmox platforms. • Design, maintain, and standardize VM templates and golden images for Linux and Windows OS environments. • Monitor, tune, and optimize VM performance, capacity, and resource utilization across compute, memory, storage, and networking. • Support lifecycle management of virtual infrastructure, including patching, major upgrades, and decommissioning of legacy systems. • Administer and harden Linux distributions (e.g., Ubuntu, CentOS) and Windows Server environments. • Perform OS-level patching, configuration management, and security hardening following best practices. • Troubleshoot OS, application, and infrastructure issues across virtualized environments. • Implement and maintain backup, restore, and disaster recovery processes for virtual machines and hosted applications. • Automate provisioning, configuration, and operational tasks using Bash, PowerShell, Python, or Ansible. • Build and manage CI/CD workflows that integrate with virtualized infrastructure. • Introduce Infrastructure-as-Code and automation-first practices to reduce manual operational work. • Collaborate with application teams to ensure consistent, reproducible, and deployment-ready environments. • Implement and maintain monitoring, logging, and alerting for hosts, VMs, and applications. • Participate in incident response, root cause analysis, and continuous improvement efforts. • Develop and maintain operational standards, documentation, and runbooks for virtualized infrastructures. • Support on-call or escalation rotations to ensure platform availability and reliability.

• Build Cloud Infrastructure: Rapidly build new cloud infrastructure from scratch, adhering to software development best practices • Drive Reliability & Scalability: Ensure our platform meets the scalability and reliability needs of our hundreds of global customers (across North America, Europe, and Asia) • Lead Incident Management: During an incident, effectively lead triage and mitigation efforts, potentially performing periodic on-call duty for escalations • Automate & Optimize: Develop tools and automation to eliminate manual work and reduce issue resolution times • Full-Stack Diagnostics: Proactively learn all necessary systems to provide full-stack diagnostics and determine root causes of production problems • Strategic Engineering Partnership: Strategize with engineering teams on complex problems, offering insights on what will work at scale (supporting 2M+ users) and guiding development decisions before features ship • Influence Design: Participate in engineering design reviews of new features and drive initiatives to improve operational efficiency and platform scalability • Cross-functional Collaboration: Partner effectively with Product Management, Design, and QA to deliver cutting-edge solutions and direct customer value • Backend Focus: Work across multiple layers of our technology stack, with a primary focus on backend development, and opportunities in frontend and infrastructure • Effective Communication: Communicate clearly with engineering teams, succinctly describing problems for seamless hand-offs during outages with both technical and non-technical audiences • Mentorship: Actively mentor team members, contributing to a positive and high-performing team environment

• Build Cloud Infrastructure: Rapidly build new cloud infrastructure from scratch, adhering to software development best practices • Drive Reliability & Scalability: Ensure our platform meets the scalability and reliability needs of our hundreds of global customers (across North America, Europe, and Asia) • Lead Incident Management: During an incident, effectively lead triage and mitigation efforts, potentially performing periodic on-call duty for escalations • Automate & Optimize: Develop tools and automation to eliminate manual work and reduce issue resolution times • Full-Stack Diagnostics: Proactively learn all necessary systems to provide full-stack diagnostics and determine root causes of production problems • Strategic Engineering Partnership: Strategize with engineering teams on complex problems, offering insights on what will work at scale (supporting 2M+ users) and guiding development decisions before features ship • Influence Design: Participate in engineering design reviews of new features and drive initiatives to improve operational efficiency and platform scalability • Cross-functional Collaboration: Partner effectively with Product Management, Design, and QA to deliver cutting-edge solutions and direct customer value • Backend Focus: Work across multiple layers of our technology stack, with a primary focus on backend development, and opportunities in frontend and infrastructure • Effective Communication: Communicate clearly with engineering teams, succinctly describing problems for seamless hand-offs during outages with both technical and non-technical audiences • Mentorship: Actively mentor team members, contributing to a positive and high-performing team environment