Robotics Remote Operations Specialist – Global

Location

India

Posted

109 days ago

Salary

0

Seniority

Senior

English

Job Description

Robotics Remote Operations Specialist – Global

Eternal

• Run real-time situational awareness across global sites • Intervene and operate robots remotely when autonomy needs help • Triage issues with a systems-debugging mindset • Escalate to the right teams with high-quality context • Capture edge cases to improve autonomy over time • Support rollouts of new features and system updates • Improve playbooks, response protocols, and shift handoffs

Job Requirements

  • 0–3 years of experience in operations, monitoring, system operations, or similar roles where uptime and fast response matter
  • Comfort with technical systems and a debugging mindset: logs, dashboards, evidence gathering, and structured problem-solving
  • Strong visual/spatial awareness and attention to detail—you can notice what’s “off” quickly and explain it clearly
  • Ability to stay focused during monitoring while responding fast when the situation changes
  • Calm under pressure and good decision-making in uncertain, time-sensitive scenarios
  • Strong written communication for incident notes, escalation context, and shift handoffs
  • Systems thinking: you naturally think in dependencies, failure modes, and second-order effects
  • Comfort with shift work / non-standard hours as part of maintaining 24/7 global operations

Benefits

  • Real ownership: You’ll be the human intelligence layer that keeps autonomous greenhouse operations running—your calls directly affect uptime and production.
  • Build from scratch (with support): You’ll help shape how mission control works: playbooks, incident response, escalation rules, and the operating rhythm of 24/7 autonomy.
  • Front-row seat to real autonomy: You’ll operate cutting-edge robots in live production and watch the system evolve—partly because of what you observe and report.
  • Global team: Work closely with a tight team across our Cologne HQ and Bengaluru office, plus remote teammates supporting deployments worldwide.
  • Mission at scale: Help make food production more resilient and sustainable by enabling fully automated greenhouses to run reliably around the clock.

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