• Take full ownership of all projects across the company, end-to-end • Create and manage Product Requirements Documents (PRDs) for every initiative • Run the annual promotions and events calendar • Manage courses, programs, memberships, workshops, clinics, and community initiatives • Oversee pre-event, live event, and post-event execution • Manage Google Calendars for leadership and community • Hold teams accountable to timelines and deliverables • Coordinate presenters, researchers, and stakeholders • Support executive leadership with approvals and shareholder communications

• Manage and deliver AI-first projects end‑to‑end (scope → launch → iterate) while acting as a hands‑on business analyst to translate clinical/market goals into shippable requirements. • Delivery leadership: Scope, schedule, budget; RAID; standups/scrum; stakeholder updates; vendor orchestration. • BA excellence: Elicit & document requirements (epics/user stories/acceptance criteria), process mapping, gap analysis. • Quality & readiness: UAT plans, test coordination, cut‑over/runbooks, KPI/OKR tracking, retrospective loops. • Ops & governance: Define RACI, change control, documentation canon, and risk & privacy checklists per project. • Automation: Stand up dashboards, templates, and AI/automation to reduce PM overhead and improve signal. • Project Management: Exceptional time efficiency, task prioritisation and delegation practices utilising tools including Basecamp, Mattermost/Slack, and instant messaging.

• Independently lead projects of moderate to high complexity. • Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction. • Build effective partnerships with other internal teams to move project through all phases of the development process. • Develop and maintain project schedule, identify, and track milestones and identify and manage cross-functional dependencies and risks. • Act as subject matter expert on client clinical study protocol. • Manage ongoing reporting of project health and profitability to internal and external stakeholders. • Conduct end-user training. • Manage issue resolution for studies in maintenance, including troubleshooting and root cause analysis, where necessary.

• Knowledge and experience in overall Project Methodology in the creation of the project plans, defining schedules and managing budget limitations • Defines required roles and tasks, as well as standard PMI PMBOK project management activities • Develops weekly status reports and modifies schedules • Work with client team to manage and achieve program and project level goals • Explore and summarize health system data to provide insight for strategic decisions • Plans, manages, and coordinates project activities to ensure goals and objectives of multiple and large projects are accomplished within prescribed time-frame and funding parameters • Establishes timelines and ensures project deadlines are met • Maintains integrity and cost containment of projects • Plans, manages, and coordinates projects and ensures project initiatives and timelines are met • Liaise with service lines and technical teams to translate complex business and technology specifications into relatable concepts to expedite communications and project execution • Develops project initiation process by defining project scope, determining action items, assigning ownership, creating project timetables, and tracking execution and workflow; prepares, presents and distributes project status reports • Evaluates, plans, and monitors project implementation for clinical systems; manages project and project delivery teams, ensures deadlines are met, escalates issues for appropriate, timely resolution and adheres to standardized project management methodologies • Develops interdisciplinary project teams in coordination with clinical community to ensure deployment of systems; serves as liaison to project sponsors, project teams and stakeholders; works with internal, external groups to optimize success of project deployment • Communicates with user departments and project teams on project activities; confers with project staff and vendors to provide support and resolve problems; collaborates with clinical, financial and quality teams to define and develop metric goals • Partners with management to develop tools and metrics to evaluate performance of target initiatives; assists with planning monitoring criteria and methodology • Ensures availability of performance measurement data for review and analysis; evaluates and drives risk management process improvements, efficiencies and workflow enhancements • Partners with management, identifies end user education, training program and services; assists in the development and maintains department policies and procedures • Provides subject matter expert support in the development of clinical information systems and integration to improve the timely completion of projects • Operates under general guidance and work assignments are varied and require interpretation and independent decisions on course of action • Recommends innovative ideas, processes, and/or procedures for enhancements, additions, and modifications to improve existing systems • Work with other members of the team to implement solutions to meet business operation needs • Performs related duties as required