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Technical Customer Enablement & Training Manager
Location
South Africa
Posted
94 days ago
Salary
$2K - $4K / month
Seniority
Mid Level
Job Description
Technical Customer Enablement & Training Manager
Hire Hangar Global
• Own customer onboarding from initial setup through full platform adoption • Deliver live training sessions, onboarding programs, and cohort-based workshops for enterprise clients • Translate technical workflows, automations, and data concepts into simple, actionable steps for marketing teams • Build and maintain scalable enablement playbooks, guides, and training materials • Support marketing operations workflows, including CRM automation, reporting, and campaign setup • Partner with marketing and content teams on SEO, content workflows, and enablement initiatives • Act as a trusted, technical-facing advisor for customers throughout the lifecycle
Job Requirements
- 2–4 years of experience in customer enablement, customer success, marketing operations, or product training within a SaaS or tech company
- Working experience at a recognized or well-known technology company strongly preferred
- Hands-on experience with HubSpot or similar CRM / marketing automation platforms
- Proficiency in SQL and Python, with the ability to actively use both in workflows, reporting, or training contexts
- Non-negotiable: Prior remote work experience, fluency with remote collaboration tools (Slack, Zoom, Google Workspace, Asana or similar), and experience working with U.S. or UK-based companies. Applications without this experience will not be considered.
- Excellent communication skills with the ability to teach technical concepts to non-technical users.
Benefits
- Health insurance
- Flexible work hours
- Professional development
- Remote work options
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