• Conduct client onboarding (initial presentation and contact, confirmation of credential receipt, integration follow-up, initial walkthrough); • Establish, develop, and maintain positive business and client relationships; • Coordinate expectation-alignment conversations; • Hold periodic meetings to monitor and understand each client’s situation, address questions or improvement suggestions, and ensure they are getting the most value from our solutions; • Monitor customer satisfaction (NPS); • Analyze data and trends to identify opportunities and take action or influence long-term initiatives to maximize the potential of your portfolio; • Act as a strategic partner to the sales team; • Update CRM with all interactions with your clients to maintain a complete history; • Monitor KPIs; • Serve as the client’s first point of contact for support, answer questions, and escalate technical issues to the support team when necessary.

• Conduct client onboarding (initial presentation and contact, confirmation of credential receipt, integration follow-up, initial presentation) • Establish, develop, and maintain positive business and client relationships (analysts, developers, operational teams) • Conduct expectation-alignment meetings • Hold regular meetings to monitor and understand each client’s situation, address questions or improvement suggestions, and ensure they are getting the most out of our solutions • Monitor client satisfaction (NPS) • Analyze data and trends to identify and act on opportunities or influence long-term outcomes to maximize the potential of your portfolio • Act as a strategic partner to the sales team • Update the CRM with all customer interactions to maintain a complete history • Track customer KPIs (revenue, volume, health score) and identify opportunities or potential issues • Serve as the first point of contact for customers for support, answer questions, and, for more technical issues, escalate to the support team.

• Plan, execute and optimize Meta Ads campaigns. • Develop targeting strategies and conversion funnel approaches. • Monitor KPIs and generate performance reports. • Test creatives, audiences and formats to maximize ROI. • Collaborate with content and design teams to ensure campaign alignment.

• Providing GIS and database support for DATAENVI clients and multiple service lines within EHS Support • Developing user-friendly web applications • Producing high quality and complex maps and figures for use in reports and presentations • Aiding projects by accurately utilizing spatial analysis • Creating scripts from scratch to assist in task automation and the improvement of internal processes • Investigating and procuring spatial data from publicly available sources • Obtaining, cleaning, reviewing, synthesizing, and visualizing environmental data in an organized and concise manner • Running, modifying, and developing reports to ensure data quality and accuracy • Developing and documenting reproducible scripts and tools to improve data cleaning and analysis processes • Providing level of effort estimates for requested tasks • Coordinating with internal and external clients to provide data management and spatial solutions • Ability to adapt to a changing environment and handle multiple priorities, with ability to self-manage priorities, deadlines, and budgets • Capable of working both independently and in a team environment • Self-directed learner with critical thinking and analytical skills • Curiosity and an affinity for solving problems • Ability to explain technical concepts to technical and non-technical audiences