In this role, you will serve as a technical leader, guiding customers through the full life cycle of a complex data integration and streaming platform. You will collaborate closely with Technical Account Managers and customer teams to ensure smooth onboarding, implementation, and adoption of enterprise solutions. This position is highly hands-on, providing technical expertise, solution architecture guidance, and best practices to optimize performance and operational excellence. You will act as a trusted advisor, advocate, and coach for customers while translating feedback into product and process improvements. Success in this role requires strong technical acumen, problem-solving skills, and the ability to work in a fully remote environment while engaging with multiple stakeholders. Your work will directly impact customer satisfaction, platform adoption, and long-term success in mission-critical enterprise environments. Lead the onboarding and deployment of new customers, delivering technical enablement, solution strategy, and implementation guidance. Partner with customer technical teams to implement best practices and address adoption challenges. Support the transition from pre-sales prototypes to production-scale environments. Conduct periodic health checks and collaborate with account teams to ensure operational excellence. Serve as a product expert and trusted technical advisor, championing customer needs internally. Develop internal documentation, best practices, and troubleshooting resources to enhance knowledge sharing. Track customer issues, feature requests, and escalations while reporting status to leadership.

This role involves acting as a key advocate for our members, helping them navigate their options and implement programs that protect their families. Facilitate virtual consultations via Zoom to review and explain member benefits. Serve as the primary point of contact for inquiries, providing clear and accurate information. Coordinate the enrollment process for supplemental programs and ensure all documentation is handled with high attention to detail. Participate in team meetings and professional development workshops to sharpen your leadership and communication skills.

We are seeking Board-Certified PMHNPs who prioritize clinical excellence over corporate metrics. We provide the infrastructure (secure EMR, patient marketing, and billing support) so you can run your remote practice with total autonomy. The Financial Advantage: - Protected Revenue: We offer a 100% "No-Show" guarantee. If you are on the clock, you are getting paid. - True 1099 Freedom: No "on-call" requirements, no mandatory meetings, and no minimum hours. You own your schedule. - Credentialing Concierge: We manage the paperwork hurdles so you can start seeing patients faster. The Impact: - Conduct comprehensive psychiatric evaluations and ongoing medication management for a diverse patient population. - Maintain high standards of HIPAA-compliant documentation. - Exercise full clinical judgment in treatment planning. The Requirements: - Active PMHNP Certification. - Licensure in one or more states. - Ability to work independently in a remote environment.

We are seeking Board-Certified PMHNPs who prioritize clinical excellence over corporate metrics. We provide the infrastructure (secure EMR, patient marketing, and billing support) so you can run your remote practice with total autonomy. The Financial Advantage: - Protected Revenue: We offer a 100% "No-Show" guarantee. If you are on the clock, you are getting paid. - True 1099 Freedom: No "on-call" requirements, no mandatory meetings, and no minimum hours. You own your schedule. - Credentialing Concierge: We manage the paperwork hurdles so you can start seeing patients faster. The Impact: - Conduct comprehensive psychiatric evaluations and ongoing medication management for a diverse patient population. - Maintain high standards of HIPAA-compliant documentation. - Exercise full clinical judgment in treatment planning. The Requirements: - Active PMHNP Certification. - Licensure in one or more states. - Ability to work independently in a remote environment.