• Your primary task is to help internal and external clients add (complex) tracking and fix issues that arise. • You will take extreme amounts of initiative and enthusiasm to get stuff done. • You may not know how, but you figure it out by asking the right people, googling, and experimenting. • You will be responsible for communicating with internal and external teams to win buy-in, explain issues, and communicate progress. • Implementing conversion tracking (forms, buttons, e-commerce, and anything else). • Verifying & sanity-checking conversion tracking implementation. • Debugging tracking issues and fixing them. • Checking issues with test measurement on Google Optimize, VWO, Optimizely, Hotjar. • Creating any customized reports from Analytics and other sources.

• Contributing to the development of our analytics codebase and reporting layer, covering the full customer lifecycle - from prospect acquisition to customer performance monitoring. • Collaborating with cross-functional leadership teams (Directors and C-level) to define and analyze key business metrics, translating data and market insights into actionable strategic recommendations that support business planning, pricing, product development, and market expansion. • Building comprehensive reports, advanced analytical models (including ML where relevant), and dashboards that distill complex business data to enable data-informed decision-making. • Partnering with Customer Success to design churn prevention strategies and identify cross- and upsell opportunities to maximize customer lifetime value. • Supporting Finance and RevOps teams in revenue forecasting and revenue performance monitoring.

• Work with Deputy Policy Director to understand the depth and breadth of available datasets • Work with the Deputy Policy Director and analyze the relevant datasets to draw interesting conclusions • Work with Data Team to load additional data that keeps the organization’s database the most exhaustive set of public spending records available in one place • Brainstorm and pitch comparative analyses that can offer taxpayers new insights about the efficacy of public spending

• Partner with Sales Operations to track and interpret sales pipeline dynamics, identifying risks and opportunities that tie directly to financial goals • Drive the annual budgeting process and create trackable frameworks to measure performance throughout the year • Lead monthly forecasting, variance analysis, and provide clear, actionable commentary for leadership • Maintain and update our operating model, connecting sales pipeline activity and operational metrics to financial outcomes • Present insights and recommendations to senior leaders that shape sales strategy, operating decisions, and investment priorities • Provide ad hoc analysis that answers urgent business questions and informs strategic moves • Take on broader responsibilities as our division continues to grow, with increasing ownership and cross-functional visibility