• Leverage AI and technology to empower Technical Support Engineers at Outreach. • Design, build, and own backend features for AI-driven support troubleshooting platform. • Implement AI tools that improve TSE efficiency and automate workflows. • Collaborate with peers and senior engineers to deep-dive into complex problems. • Maintain a high quality bar while delivering incremental value.

• Leverage AI and cutting-edge technologies in technical support engineering • Implement AI tools for TSE efficiency and workflow automation • Integrate disparate tools into a unified interface • Collaborate closely with the Engineering Manager to shape technical direction • Ensure platform scalability and reliability while delivering continuous value • Mentor senior and mid-level engineers

• Architect, design, and implement Emma’s backend platform, supporting our growth from E-commerce into SleepTech and global fulfillment & logistics. • Design, build, and scale backend services using Go. • Develop and maintain robust, secure, and high-performance REST APIs that integrate with internal systems and third-party providers. • Work in a services-oriented, API-first architecture, including event-driven systems using AWS services such as SNS, SQS, Kafka, or RabbitMQ. • Build cloud-native solutions running on AWS, with full ownership from development and testing to deployment and monitoring (full DevOps). • Fully own your team’s tech stack: develop, maintain, operate, and continuously improve it. • Ensure high code quality through automated testing, code reviews, and CI/CD pipelines. • Be part of an agile, empowered team: collaborate closely, share knowledge, and contribute to the growth of fellow engineers. • Contribute to improving our CI/CD, DevOps, and SRE practices. • Take part in recruitment processes to help grow our high-performing tech team.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for a versatile, growth-minded Mid-Level Full Stack Developer to join our development team on a one year contract. You’ll be a key player in building, scaling, and maintaining modern web applications. This role is perfect for someone who enjoys the logic of backend architecture in C#/.NET just as much as the interactivity of a React frontend. - Feature Development: Design and implement robust, scalable features across the entire stack using C# and .NET Core. - Frontend Excellence: Build responsive, high-performance user interfaces with React and modern state management libraries. - Cloud Infrastructure: Deploy and manage services within AWS (Lambda, EC2, S3, RDS), ensuring high availability and performance. - API Design: Build and maintain RESTful APIs that serve as the backbone for our web applications. - Code Quality: Participate in code reviews, write unit tests, and maintain documentation to ensure long-term maintainability. - Collaboration: Work closely with Product Managers and other team members. Qualifications - 3+ years of professional experience with: - Backend: C#, .NET Core / .NET 6+ - Frontend: React (Hooks, Context API, or Redux) - Cloud: Hands-on experience with AWS services - Deep understanding of HTML5, CSS3, and JavaScript - Proficiency in SQL Server or similar relational databases - Strong experience with Git-based workflows - Ability to consistently work a schedule aligned with PST (9 AM – 5 PM) Requirements - Experience with Infrastructure as Code (Terraform or AWS CDK) - Experience with CI/CD pipelines (GitHub Actions, Jenkins, or AWS CodePipeline) - Experience with Dynamo DB Company Description Simpluris Inc. delivers comprehensive corporate, financial and legal administration services across the United States. Since 2007, Simpluris has administered over 9 thousand matters and distributed over $8 billion in funds. From class action settlements to corporate remediation, our nationwide team handles even the most complex matters with accuracy and transparency. Regardless of scale, Simpluris’ project management experts deliver legal administration services with speed, precision, and accountability.