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Information Security Specialist – Customer Engagement
Location
Florida + 2 moreAll locations: Florida | North Carolina | Ohio
Posted
84 days ago
Salary
$65.1K - $108.5K / year
Seniority
Senior
Job Description
Information Security Specialist – Customer Engagement
RELX
• Respond to customer security questionnaires utilizing a combination of knowledgebases, generative AI and subject matter expertise. • Produce and maintain documentation that can be utilized on our public Trust Center, enabling customers to self-serve. • Drive improvements to our knowledgebase through partnerships with product and technology colleagues. • Provide metrics and reports to management, demonstrating overall trends and performance on a regular cadence.
Job Requirements
- Have a good understanding information security principles, frameworks and regulatory requirements.
- Have a strong disposition for providing a positive customer experiences and outcomes.
- An ability to manage multiple workloads simultaneously whilst waiting for input from others.
- Have exceptional verbal and written communication skills to effectively interact with customers and internal stakeholders, providing transparency and building trust.
- Have a growth mindset, with an eagerness to learn multiple information security topics and processes.
Benefits
- This job is eligible for an annual incentive bonus.
- Country specific benefits are offered.
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