• Assist in the design and deploy new applications and enhancements to existing applications, software, and operating systems • Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes • Assist in the design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies • Create and maintain documentation as it relates to system configuration, mapping, processes, and service records • Ensure system connectivity of all servers, shared software, groupware, and other applications • Monitor and test system performance; prepare and deliver system performance statistics and reports • Act as a liaison between the Technical Support team and other departments • Assist the Technical Support team with various problems and questions within the stability channel or directly • Educate the Technical Support team when the opportunity arises

• Senior MM/SD Consultant for global SAP HANA implementation • Work on digital transformation projects • Integration of systems and end-to-end processes

• atuar em projetos globais de transformação digital e implementação de sistemas ERP e Advanced Planning Systems. • Expertise Técnica – SAP & Planning Systems • SAP APO: SNP, PPDS, DP • SAP S/4HANA & ECC integration (CIF, queues, integration models) • SAP MM & PP functional integration • Master Data Governance & Data Migration • Planejamento de ponta a ponta da cadeia de suprimentos • S&OP / S&OE • Otimização e alocação de estoques • Planejamento e programação detalhada da produção • Design e rollouts de templates globais • Liderança de equipes multifuncionais e internacionais

Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide. Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service. Position Overview We're currently growing our remote team and looking for enthusiastic individuals to join us as a Vacation Experience Consultant. In this role, you'll help clients design personalized getaway plans — from relaxing beachfront retreats to exciting international trips — while guiding them through the reservation process from start to finish. This opportunity is ideal for individuals who enjoy working with people, exploring travel possibilities, and supporting clients as they plan meaningful vacations. What You'll Do - Work with clients to plan customized vacations including flights, hotels, cruises, tours, and activities - Research destinations and recommend travel experiences based on client preferences and budgets - Share helpful insights and suggestions to support confident travel decisions - Communicate with clients through email, phone, and online messaging platforms - Coordinate reservations and confirmations using approved supplier systems - Stay current on travel opportunities, seasonal promotions, and destination updates - Maintain organized client profiles and accurate booking records What We're Looking For - Interest in travel planning and supporting clients with vacation experiences - Strong communication and customer engagement skills - Ability to stay organized and manage responsibilities independently - Comfortable using computers and web-based tools - Reliable high-speed internet connection required - Must reside in the US, UK, or another qualifying region - No prior travel experience necessary training and certification included Perks & Benefits - Flexible remote work schedule - Step-by-step onboarding and continued mentorship support - Access to professional travel planning platforms and supplier resources - Eligibility for travel incentives and industry-related discounts - Opportunities for advancement within a supportive remote team