DreamHost

• Assist in the design and deploy new applications and enhancements to existing applications, software, and operating systems • Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes • Assist in the design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies • Create and maintain documentation as it relates to system configuration, mapping, processes, and service records • Ensure system connectivity of all servers, shared software, groupware, and other applications • Monitor and test system performance; prepare and deliver system performance statistics and reports • Act as a liaison between the Technical Support team and other departments • Assist the Technical Support team with various problems and questions within the stability channel or directly • Educate the Technical Support team when the opportunity arises