• Design automations that eliminate manual work for AEs and SDRs • Build and maintain integrations across Salesforce and adjacent GTM tools • Improve lifecycle workflows that support complex deal cycles • Raise the bar on data quality, enrichment, and system reliability • Build and optimize outbound workflows across CRM, sequencing, enrichment, and data tools • Translate ICP and vertical strategy into account selection and prioritization systems • Create scalable outbound motions that generate qualified enterprise pipeline • Continuously test and improve routing, segmentation, and engagement logic • Identify bottlenecks in pipeline creation and deal execution • Build dashboards that surface leading indicators • Partner with Enablement to ensure systems reinforce how we want to sell • Work deeply in Salesforce and modern GTM tooling • Use APIs, automation platforms, and light scripting where needed • Evaluate new tools pragmatically, with scale and maintainability in mind

About the role: We are seeking an experienced software development leader to design, build, and deliver high-quality applications aligned with our IT strategy. This role oversees release management processes—including patches, beta deployments, and hotfixes—while enforcing and enhancing best practices and corporate development policies. As an active member of the IT leadership team, you will mentor developers, provide technical guidance on complex design and production challenges, and drive continuous process improvement. The ideal candidate has experience with Docker, Kubernetes, and Agile methodologies, preferably within the financial services industry. Strong leadership, problem-solving, and communication skills are essential, along with the ability to thrive in both independent and collaborative environments. Responsibilities include: - Manage processes for delivering release, patch, beta, and hotfix functionality - Design and develop software applications - Align software solutions within the overall IT strategy - Develop, maintain, and enforce best practices within projects - Active participation in IT leadership team - Active in mentoring new and experienced developers - Perform as a technical backstop for all design challenges, issues, and production emergencies - Enforce and develop corporate policies regarding software development and release procedures Required Qualifications: - 5+ years of full stack development experience - AWS certification (e.g., AWS Certified Developer) - Proficient in Node.js and experience with JavaScript frameworks, such as Vue/Vuetify or similar - Experience with AWS services (EC2, S3, Lambda, DynamoDB, etc.) - Knowledge of front-end technologies such as HTML5 and CSS3 - Familiarity with continuous integration and deployment using Bitbucket and Bitbucket Pipelines - Good understanding of data structures and algorithms Preferred Qualifications: - Experience with Docker and container orchestration (e.g., Kubernetes) - Familiarity with Agile methodologies - Experience in the financial industry, with an understanding of financial systems and regulations - Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence - Excellent leadership, communication (written, verbal and presentation) and interpersonal skills - Self-motivated, and decisive, with the ability to adapt to change and competing demands - Research best practices within and outside the organization to establish benchmark data and use continuous process improvement disciplines to achieve results - Experience working both independently and in a team-oriented, collaborative environment

• Design, develop and maintain high quality software solutions across our cloud and on-premise environments. • Build and enhance web applications using modern frontend and backend technologies. • Contribute to the development of mobile apps and supporting APIs using frameworks such as Flutter or similar state based design concepts. • Participate in designing and optimising SQL and No-SQL database structures to support performance and scalability. • Work on our internal data replication systems, ensuring reliability, integrity and efficiency. • Collaborate with the team on architecture decisions, tool selection and best practices for modern software delivery. • Write clean, maintainable and well-documented code following coding standards and secure development practices. • Develop automated tests and contribute to continuous integration and deployment pipelines. • Support troubleshooting and debugging across cloud, on-prem and mobile components. • Contribute to internal tooling and process improvements to increase team efficiency and product quality. • Work collaboratively with cross-functional teams (Customer Care, PS) to deliver high-impact features. • Stay informed about new technologies and engineering practices that could benefit our products and platforms.

• Design and build immutable infrastructure and fault-tolerant, multi-AZ/multi-region systems that are resilient and self-healing. • Implement multi-region deployments, such as BigTable clusters spanning multiple regions, with strategies to ensure specific customers are routed to designated regions (e.g., sticky sessions at the regional level). • Optimize local development and testing workflows to be fast, efficient, and seamless. • Create dynamic environments that enable specific services to interact with other environments in real time. • Develop automated bot solutions for deployment and monitoring, integrating with Slack for streamlined updates. • Participate in on-call support and incident response activities, providing 12/7 coverage for one calendar week approximately once every 3-4 weeks.