• Collaborate closely with data teams to support the development and deployment of innovative and efficient data solutions. • Respond to and fulfill platform requests from various data teams of the client, including internal business stakeholders, data analytics professionals, data engineers, and quality assurance teams.

• Collaborate closely with data teams to support the development and deployment of innovative and efficient data solutions. • Respond to and fulfill platform requests from various data teams of the client, including internal business stakeholders, data analytics professionals, data engineers, and quality assurance teams.

• Own uptime, availability, scalability, and performance of all production systems. • Define and manage SLOs, SLAs, error budgets, and incident response practices. • Lead post-incident reviews and drive systemic reliability improvements. • Implement observability standards (logging, metrics, tracing). • Own cloud infrastructure strategy (AWS, Azure, hybrid). • Lead infrastructure-as-code (Terraform, CloudFormation, ARM, etc.). • Ensure disaster recovery, backup, and business continuity plans are tested and compliant. • Monitor and optimize cloud spend through cost governance and FinOps practices. • Own CI/CD pipelines, deployment automation, and release strategies. • Enable safe, frequent releases (blue/green, canary, feature flags). • Standardize DevOps tooling and platform capabilities across teams. • Partner with Engineering to remove friction and increase delivery velocity. • Set plan and manage execution of dashboards, availability management and reporting. • Align with Product Engineering teams to define NFRs related to definition, instrumentation and logging. • Embed security into DevOps practices (DevSecOps). • Partner with Security, Legal, and Compliance on audits and certifications (SOC 2, HIPAA, HITRUST, PCI, etc.). • Ensure secrets management, access controls, and vulnerability remediation. • Build and lead DevOps, SRE, and Cloud Engineering teams. • Define the DevOps operating model (centralized, embedded, hybrid).

• Develop and implement enterprise-standard cloud solutions using Infrastructure as Code (Terraform, CloudFormation). • Manage, maintain, and upgrade existing Infrastructure as Code stacks, including legacy migrations. • Monitor cloud environments and respond to operational issues and security findings. • Support production cloud workloads using native and third-party tooling. • Assist users with access-related requests while ensuring adherence to security best practices (MFA, key management, policies). • Ensure overall cloud environment health (patching, antivirus, backups, performance thresholds). • Provide Day2 operational support and troubleshooting. • Maintain configuration management integrity and governance standards. • Manage migrations to new tool or framework releases (e.g., Terraform, Bitbucket). • Create and maintain runbooks and operational documentation. • Adhere to ITIL processes (change, incident, problem, configuration management). • Work closely with Product Owners and development teams following Agile and Scrum methodologies.