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DevRev

Bridging the gap between Developers (Dev) and End-Users (Rev) across the globe.

Senior Forward Deployed Engineer

Location

Philippines

Posted

102 days ago

Salary

0

Seniority

Senior

Bachelor Degree6 yrs expEnglishAWSGraphQLJavaScriptPythonSQLTypeScript

Job Description

Senior Forward Deployed Engineer

DevRev

• Customer-facing: 30% working directly with customers. • Coding & Integration: 70-80% hands-on technical implementation • Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows. • Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow. • Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent accuracy and user experience. • Own Data Insights: Write SQL queries, perform data analysis, and build dashboards to surface insights that drive customer decision-making. • Prototype & Iterate: Develop rapid proofs-of-concept, conduct live technical demos, and refine solutions based on customer and stakeholder feedback. • Lead Cross-functional Collaboration: Maintain constant communication loops with customers, engineering, product, customer success, support, and revenue teams to ensure alignment. • Guide Technical Adoption: Learn and master new tools, then guide customers through critical workflows like code repository integrations and advanced configurations. • Travel Ready: Willingness to travel up to 30% for on-site implementations, technical workshops, and customer engagements.

Job Requirements

  • 6+ years in software development, systems integration, or platform engineering.
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.
  • Strong proficiency in TypeScript/JavaScript, Python, data structures and algorithms. (Nice to have: Go)
  • Familiarity with large language models (LLMs), prompt engineering, frameworks like RAG and function calling, and building evals to validate agentic AI solutions.
  • Deep experience with large-scale data synchronization (one-way and two-way), API integration patterns (REST, GraphQL, webhooks), and event-driven/pub/sub architectures.
  • Hands-on experience deploying on serverless and edge platforms (AWS Lambda, Google Cloud Functions) with modern DevOps practices (CI/CD, containers, observability).
  • Skilled in data mapping, schema alignment, and working with heterogeneous systems. Understanding of data modeling and graph data structures.
  • Experience implementing clear logging, actionable error surfacing, and telemetry to support faster debugging and issue resolution.
  • Familiarity with Model Context Programming (MCP) for building adaptive, context-aware integrations.
  • Strong track record triaging and unblocking both technical and non-technical blockers to keep projects moving forward.
  • Experience writing concise, well-structured documentation that supports long-term team understanding and seamless onboarding.
  • Strong written and verbal skills to articulate technical concepts to engineers, product teams, and business stakeholders.

Benefits

  • Background Verification (BGV)
  • Professional development opportunities

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