Utilization Management Assistant Location: Onsite in Dubuque, IA. Also accepting remote applicants. Are you passionate about patient care and thrive in a fast-paced, professional environment? We are seeking a dedicated Utilization Management Assistant to join our healthcare team. We are looking for individuals with experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, LPN, CNA, Medical Assistants, or individuals with a background in customer service who are looking to make a meaningful impact behind the scenes. If you are looking to get into a professional office setting with daytime office hours and weekends/holidays off, this is the role for you! The Utilization Management Assistant answers first level calls in Utilization Review for our Health & Wellness participants. They will evaluate certification requests by reviewing the group specific requirements and will also triage the call to determine if a Utilization Review Nurse is needed to complete the call. You will be responsible for reviewing medical records, coordinating with healthcare providers, and ensuring that patients receive appropriate, cost-effective care in accordance with clinical guidelines and insurance requirements. Preferred Skills - Communication - Strong interpersonal skills to be able to connect with patients, doctors, internal team members, and providers - Customer Service - Friendly demeanor and understanding to be able to relay sensitive information to members - Detail Oriented - Accuracy and attention to detail when reviewing pre-certifications and plans Qualifications: - CNA, LPN, or Medical Assistant preferred - Background in patient health support or care - 1+ years of experience within this field Full-Time Benefits - Most benefits start day 1 - Medical, Dental, Vision Insurance - Flex Spending or HSA - 401(k) with company match - Profit-Sharing/Defined Contribution (1-year waiting period) - PTO/Paid Holidays - Company-paid ST and LT Disability - Maternity Leave/Parental Leave - Subsidized Parking - Company-paid Term Life/Accidental Death Insurance About Cottingham & Butler: At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in. As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day. Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook

Utilization Management Assistant Location: Onsite in Dubuque, IA. Also accepting remote applicants. Are you passionate about patient care and thrive in a fast-paced, professional environment? We are seeking a dedicated Utilization Management Assistant to join our healthcare team. We are looking for individuals with experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, LPN, CNA, Medical Assistants, or individuals with a background in customer service who are looking to make a meaningful impact behind the scenes. If you are looking to get into a professional office setting with daytime office hours and weekends/holidays off, this is the role for you! The Utilization Management Assistant answers first level calls in Utilization Review for our Health & Wellness participants. They will evaluate certification requests by reviewing the group specific requirements and will also triage the call to determine if a Utilization Review Nurse is needed to complete the call. You will be responsible for reviewing medical records, coordinating with healthcare providers, and ensuring that patients receive appropriate, cost-effective care in accordance with clinical guidelines and insurance requirements. Preferred Skills - Communication - Strong interpersonal skills to be able to connect with patients, doctors, internal team members, and providers - Customer Service - Friendly demeanor and understanding to be able to relay sensitive information to members - Detail Oriented - Accuracy and attention to detail when reviewing pre-certifications and plans Qualifications: - CNA, LPN, or Medical Assistant preferred - Background in patient health support or care - 1+ years of experience within this field Full-Time Benefits - Most benefits start day 1 - Medical, Dental, Vision Insurance - Flex Spending or HSA - 401(k) with company match - Profit-Sharing/Defined Contribution (1-year waiting period) - PTO/Paid Holidays - Company-paid ST and LT Disability - Maternity Leave/Parental Leave - Subsidized Parking - Company-paid Term Life/Accidental Death Insurance About Cottingham & Butler: At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in. As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day. Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook

• Provide support for the Full Disk Encryption infrastructure for our customer’s Endpoint Technology Engineering Infrastructure team. • Work with Full Disk Encryption requirements mandated by CISO as part of adhering to portions of the AS-805 Information Security Handbook specifically sections 9-7.1 Encryption. • Help managing the WinMagic SecureDoc Full Disk Encryption Infrastructure via the SecureDoc management platform. • Design and enhancements to Full Disk Encryption (SecureDoc) and remote support platforms (Dameware). • Perform integration testing of new hardware devices for compatibility with (SecureDoc) and remote support platforms (Dameware). • Maintain full disk encryption (SecureDoc) and remote support platforms (Dameware) keeping them up to date and secure. • Manage and maintain WinMagic SecureDoc infrastructure components. • Keep Full Disk Encryption and remote support platforms up to date and secure. • Provide day-to-day internal customer support (CISO, postal inspectors, postmasters, sales, clerks, etc.). • Participate in the preparation of materials and oral presentations for customers and management. • Play a lead role in meetings relating to specific technical projects or tasks. • Respond promptly to incidents in ServiceNow. • Diagnose and repair system problems working closely with vendor support for all servers, software and other hardware directly or with team members. • Test latest encryption software packages against current and future hardware and software platforms to ensure compatibility with the latest business refresh efforts. • Evaluate program failures and implement remediation solutions for success. • May lead project teams within assigned unit develop, plan and manage project tasks.

• Lead the administration of iCIMS as the core global ATS, ensuring optimal configuration and performance. • Maintain and monitor critical integrations between iCIMS, external partners, and internal systems like Workday and Data Marts. • Apply advanced logic to investigate, troubleshoot, and resolve complex system issues and workflow bottlenecks. • Manage and update iForms and basic web elements using HTML/CSS to ensure a smooth candidate experience. • Partner with business stakeholders to design technical solutions and lead projects that align with Talent Acquisition goals. • Oversee HR data mart integrations to facilitate advanced reporting and analytics for the leadership team.