• Handle inbound calls, emails, chats, and portal messages in English and Spanish. • Assist guests or residents with inquiries related to reservations, leases, payments, check-ins, and house rules. • Provide timely updates and resolutions to issues while maintaining a professional tone. • Support STR operations such as booking confirmations, guest communications, check-in/check-out coordination, and issue escalation. • Support LTR operations including tenant inquiries, lease-related questions, renewals, and move-in or move-out coordination. • Log maintenance requests and coordinate with internal teams or vendors. • Follow up on open tickets to ensure resolution and guest or resident satisfaction. • Accurately document all communications and actions in property management systems. • Update notes, tickets, and records in real time to maintain data accuracy. • Identify service gaps and escalate issues that may impact guest reviews or resident retention. • Support retention efforts by ensuring positive service experiences.

Overview: Are you passionate about travel and helping others create memorable experiences? We're looking for motivated individuals to join our team as a Remote Customer Service Agent/Travel Booker. In this role, you'll have the opportunity to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. The choice is yours! This is a rewarding opportunity for travel enthusiasts seeking flexibility, and excellent travel benefits. No prior experience is necessary — we provide comprehensive training and certification to set you up for success. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry. Key Responsibilities: - Coordinate resort bookings and ensure smooth guest experiences. - Maintain and update the resort website and social media. - Use social media and lead tools to attract new clients. - Provide excellent customer service and assist guests with travel plans. - Learn and utilize new software for better pricing and service.

Overview: Are you passionate about travel and helping others create memorable experiences? We're looking for motivated individuals to join our team as a Remote Customer Service Agent/Travel Booker. In this role, you'll have the opportunity to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. The choice is yours! This is a rewarding opportunity for travel enthusiasts seeking flexibility, and excellent travel benefits. No prior experience is necessary — we provide comprehensive training and certification to set you up for success. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry. Key Responsibilities: - Coordinate resort bookings and ensure smooth guest experiences. - Maintain and update the resort website and social media. - Use social media and lead tools to attract new clients. - Provide excellent customer service and assist guests with travel plans. - Learn and utilize new software for better pricing and service.

Overview: Are you passionate about travel and helping others create memorable experiences? We're looking for motivated individuals to join our team as a Remote Customer Service Agent/Travel Booker. In this role, you'll have the opportunity to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. The choice is yours! This is a rewarding opportunity for travel enthusiasts seeking flexibility, and excellent travel benefits. No prior experience is necessary — we provide comprehensive training and certification to set you up for success. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry. Key Responsibilities: - Coordinate resort bookings and ensure smooth guest experiences. - Maintain and update the resort website and social media. - Use social media and lead tools to attract new clients. - Provide excellent customer service and assist guests with travel plans. - Learn and utilize new software for better pricing and service.