• The Consultant will own the end-to-end delivery of focused, high-value MVPs and automations across 2–3-week sprints, with structured demos and knowledge transfer at each cycle. • Work will span: • Building a Trust Engagement Database leveraging tools such as Notion, SharePoint, or equivalent platforms. • Developing Power Automate workflows and Copilot Agent assets — covering prompt libraries, lightweight agent frameworks, automated SLA reminders, email and Teams-based triggers, tracking dashboards, and recurring or on-demand reporting. • Prototyping LLM-assisted Adverse Event (AE) triage workflows (non-PHI), encompassing classification and summarization logic, intelligent routing, and retrieval from approved content sources. • Wrapping up solutions as reusable, well-documented components: data models, deployment runbooks, and step-by-step how-to guides. • Working hand-in-hand with Project Managers and Operations to make sure every solution lands well and can scale. • Contributing to the client's AI-driven Digital Transformation initiatives.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Iron Bow Technologies is seeking a Configuration Management Engineer to perform within a team of configuration and presales engineers responsible for creating accurate, competitive, and scalable Bill of Materials (BOMs) across our top OEM partners. CME Pre-Sales Engineers are responsible for providing technical product expertise and support to our sales team and customers. You will play a key role in understanding customer requirements, designing solutions, and delivering product recommendations. This role is critical to ensuring pricing optimization, configuration accuracy, and alignment with Iron Bow’s operational standards while enabling our account teams the opportunity to win complex opportunities. How You’ll Make an Impact - You will monitor quote requests within the Iron Bow ServiceNow System. - You will manage and support Bill of Material (BOM) request tickets within ServiceNow from start to finish. - You will utilize Iron Bow existing OEM partner tools to deliver accurate pricing to the Iron Bow requested sales or engineering source. - You will ensure BOMs align with customer requirements, technical architecture, and Iron Bow standards. - You will provide informed insights of new design builds for Clients. - You will leverage OEM promotions, incentives, bundles, and programs to maximize pricing competitiveness and margin. - You will work with Partner Alliances to assist in required OEM training and certifications needed for the team or the company. - You will maintain the necessary certifications and technical readiness across our supported OEMs. - You will collaborate with Iron Bow’s OEM Partner account managers and channel sales engineers to understand their initiatives and promotional programs. - You will be a trusted advisor to account teams on configuration alternatives and OEM tradeoffs. - You will create and validate alternative BOMs across different OEMs to provide customers with flexible solution options. - You will ensure all work aligns with Iron Bow policies, procedures, and compliance requirements. Qualifications - Experience working with technical and pre-sales engineering teams. - Strong understanding of multiple OEM hardware, software, and services configurations. - Experience creating and reviewing complex Bills of Materials. - Background in solution design or device configuration management. - Excellent written and verbal communication, listening, and presentation skills. - Experience supporting Federal, SLED, or Commercial Enterprise customers. - Prior exposure to multiple OEM ecosystems (compute, networking, storage, security, cloud). - Extensive experience with Dell, HP and Cisco configuration Tools. What Sets You Apart - Experience working for a Systems Integrator, VAR, or government contractor. - Strong technical and consultative skills. - Relevant experience in key competitor technology offerings to drive business outcomes. - OEM Certification such as: HPE Professional, Cisco Certified Specialist or Dell Sales Portfolio certifications are a plus. Travel Requirements - Up to 10% travel. Benefits - You will be part of a mission-critical team that directly impacts our ability to deliver competitive, compliant and innovative solutions to our customers. - You will be a key contributor to Iron Bow’s transformational shift in how we deliver value to both customers and employees. - You will have the pleasure of working with passionate professionals in a culture that fosters a workplace where everyone feels respected, supported and empowered to succeed.

Open Position: Solutions Consultant Reports to: Director of Client Enablement Location: Remote Travel: Up to 50% travel required About Us: At HST Pathways, we’re passionate about transforming healthcare. Our innovative software empowers surgery centers to provide care that’s not only more cost-efficient but also leads to better outcomes for patients. Backed by Bain Capital, we’re a profitable, fully remote SaaS company that’s growing quickly and entering an exciting new stage of expansion. With that growth comes opportunity—for us, our customers, and the people who join our team. What We’re Looking For: We’re looking for someone who is authentic, inspiring, and motivated to grow. You’re a quick learner who enjoys working in a fast-paced, evolving environment. You value diversity and inclusion and want to be part of a company that puts people first. Our values resonate with you, and you’re ready to embody them in your daily work. In this role, you’ll roll up your sleeves and take on a high-volume workload with energy and enthusiasm. You are data-driven and results-oriented, but you also know the importance of building strong relationships and contributing to a positive team culture. Most importantly, you’re excited about the chance to make an impact—not only within our company but also in the broader healthcare community we serve. Why Join Us: At HST Pathways, you’ll find more than just a job — you’ll find a place to grow, contribute, and belong. We offer the flexibility of remote work and the stability of a well-backed, profitable company. You’ll collaborate with talented teammates who are passionate about healthcare innovation and committed to each other’s success. Responsibilities: We are seeking a dynamic and highly motivated Client Enablement Solutions Consultant to join our team. As a Solutions Consultant, you will play a pivotal role in ensuring the optimal utilization of our software products by evaluating client accounts and workflows. This position requires a deep understanding of various products and product suites, as well as the ability to provide expert support and training tailored to each client's unique needs. The successful candidate will be responsible for leading virtual training sessions, database optimization assessments conducting onsite consultations, organizing in-person classroom Workshop opportunities and Summits, and developing content and resources based on client feedback. This is an exciting opportunity to be at the forefront of client success and contribute to the growth and satisfaction of our client base. - Evaluate client accounts and workflows to identify areas for optimization and improvement. - Analyze software utilization and provide recommendations for optimizing efficiency and effectiveness. - Develop and maintain expert-level knowledge of various products and product suites. - Serve as a go-to resource for clients, providing in-depth information and insights on our offerings. - Lead virtual training sessions to educate clients on the features and functionalities of our products. - Conduct onsite consultations to provide hands-on support and training tailored to the client's specific requirements. - Organize and facilitate in-person classroom and yearly Summit training opportunities for intensive training sessions. - Create training materials, documentation, and resources to support client learning and utilization. - Develop content based on client feedback and evolving industry trends. - Gather feedback from clients and internal stakeholders to continually enhance training programs and resources. - Implement improvements and adjustments based on feedback to ensure ongoing client satisfaction. Qualifications: - Bachelor's degree in a relevant field. - Proven experience in client enablement, training, or a related role. - In-depth knowledge of Practice Management and Revenue Cycle Management. - Ability to quickly become an expert on new products and technologies. - Strong communication skills with the ability to convey complex information clearly and concisely. - Experience leading virtual and in-person training sessions. - Ability to adapt to different client needs and provide tailored solutions. - Comfortable working in a fast-paced and dynamic environment. - Strong analytical and problem-solving abilities to assess client workflows and identify areas for improvement. - Proven ability to work collaboratively with cross-functional teams and build strong relationships with clients. - Up to 50% travel required Team Culture + Values: - One Team: We win together, support each other, and share credit. - Inclusion: We respect differences and welcome every voice. - Transparency: We’re open, honest, and clear about our goals. - Agility: We move fast, test ideas, and learn as we go. - Empathy: We listen, care, and anticipate others’ needs. - Growth Mindset: We stay curious, keep learning, and aim to improve every day. - Proactivity: We act thoughtfully, own outcomes, and bring our best selves to work. Perks & Benefits: - Remote work environment - Health benefits paid for employees - Flexible Paid Time Off Policy - 11 company holidays per year - Paid parental leave - 401K with matching contributions - Learning and development allowance - A diverse, inclusive, and fun team! HST Pathways celebrates diversity and is steadfast in fostering an inclusive work environment where employees feel valued, respected, and engaged. We champion and nurture a culture where inclusiveness is instinctive and fuels innovation, connection, and a strong sense of “One Team”. HST is deeply committed to representing and reflecting the unique experiences, perspectives and viewpoints of our employees, customers, and the communities we serve.

• Design and implementation of sustainable solutions • Development of software and system architectures • Technical coordination of development