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Senior Staff Cloud Platform Engineer
Location
India
Posted
86 days ago
Salary
0
Seniority
Senior
Job Description
Senior Staff Cloud Platform Engineer
Five9
• Serve as the technical leader for the Cloud Platform Engineering team in India, guiding design, implementation, and operational excellence. • Architect, design, and drive execution of large-scale, distributed cloud platforms and core infrastructure services. • Set and enforce engineering standards, best practices, and architectural patterns across the India team. • Lead development of platform services, automation frameworks, and internal tooling to improve availability, scalability, security, latency, and efficiency. • Mentor and coach engineers in India through code reviews, design reviews, and hands-on collaboration. • Partner closely with global architects, SREs, product managers, and leadership to ensure alignment between platform vision and execution. • Act as a key technical decision-maker, balancing short-term delivery needs with long-term platform sustainability. • Drive production excellence, including observability, incident response, root cause analysis, and long-term remediation. • Lead initiatives to improve reliability metrics such as availability, MTTD, MTTR, and capacity planning. • Own complex, cross-team technical problems and guide them to resolution. • Clearly document and communicate technical designs, trade-offs, and recommendations to both technical and non-technical stakeholders.
Job Requirements
- 13+ years of progressive experience in cloud platform engineering, software engineering, or DevOps, with a proven track record in a staff, principal, or similar technical leadership capacity.
- Deep architectural expertise in designing, building, and operating business-critical services at scale on public cloud platforms (AWS, GCP, Azure, or OpenStack).
- Demonstrated ownership of a comprehensive software delivery ecosystem, including architecting and governing CI systems (e.g., GitLab CI), source code management (GitLab), and build/runner infrastructure.
- Expertise in designing and managing "as-a-service" platforms, such as internal artifact/package management services (e.g., Artifactory/Nexus) and immutable OS image factories.
- Proven experience architecting and managing critical shared infrastructure with a security-first mindset, including Privileged Access Management (PAM), secrets management, and identity lifecycle solutions.
- Expert-level skills in infrastructure as code (Terraform), configuration management (Ansible), and proficiency in at least one programming language (Python, Go, Bash).
- Deep knowledge of containerization and orchestration at scale, including Kubernetes, Helm, and managed platforms (GKE/EKS/AKS).
- Hands-on experience supporting Windows-based build and deployment platforms as a primary production use case.
- Hands-on expertise in SRE principles and practices, including incident management, observability, defining SLOs, and driving reliability.
- Excellent communication skills with a proven ability to mentor senior engineers, influence technical direction, and collaborate effectively with senior leadership and partner across organizations to articulate complex architectural decisions.
- BS in Computer Science or equivalent experience.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
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