• Provide comprehensive data collection, analysis, project coordination, administrative and sales support to the cultural projects team • Manage schedules, workflows, tools, and communication platforms across a wide range of planning and consulting projects • Assist in data collection, research tasks, and preparation of project documentation • Support the activities and priorities of the teams, including coordination of meetings, deliverables, and communications

• Define, oversee, and govern multiple concurrent client projects of high complexity and strategic importance • Establish and implement best practices, frameworks, and governance models for program/project delivery • Develop and manage integrated project roadmaps across workstreams • Manage project timelines and resources effectively to ensure project delivery within defined parameters • Drive adoption of standardized processes, tools, and templates across engagements • Proactively manage project risks and issues, identifying opportunities for efficiency, and developing and implementing appropriate mitigation, escalation, and automation plans • Monitor and control budgets, timelines, and scope, ensuring alignment to client strategy and contractual agreements • Ensure organizational resources are aligned to business and client priorities • Contribute to the evolution of insurance technology service offerings such as: Core system implementation and optimization (e.g., Guidewire, Duck Creek, Vertafore, Applied), Data migration, conversion factories, and M&A integration support, Intelligent automation (RPA, workflow, AI-assisted underwriting and servicing), and Analytics and reporting modernization • Support pre-sales efforts including solution design, estimates, proposals, and executive presentations • Partner with executive leadership to support and drive strategic and growth initiatives • Serve as a strategic advisor to clients, aligning project delivery with business goals, demonstrating an understanding of client’s unique business goals and activity • Manage escalations with diplomacy and a solution-oriented approach; Collaborate with clients to reprioritize or realign work as business needs evolve • Provide transparent, executive-level reporting and communication on project status • Establish delivery standards, accelerators, and governance frameworks • Drive skills development in insurance platforms, data conversion, integrations, and automation tools

• Lead and provide technical leadership for enterprise-level software implementations, upgrades, and migrations • Spearhead all aspects of the project lifecycle, from Statements of Work to managing budgets • Proactively identify and mitigate risks, manage project dependencies, and devise contingency plans • Build strong customer relationships and act as a key point of contact throughout the project

• Liderar iniciativas estratégicas, garantindo governança, qualidade, conformidade regulatória e entrega dentro de prazo e orçamento. • Atuar no suporte e fortalecimento de processos de PMO, governança e reporting executivo. • Colaborar com stakeholders na definição de objetivos, escopo, requisitos e direcionamento estratégico. • Garantir que os entregáveis estejam aderentes a padrões de qualidade, compliance e governança. • Conduzir rituais de gestão, fóruns executivos e alinhamentos entre áreas técnicas e de negócio. • Gerenciar escopo, cronograma, orçamento, riscos e recursos das iniciativas sob sua responsabilidade. • Liderar equipes multidisciplinares, promovendo colaboração, foco em resultados e cultura de alta performance.