• Managing payment-related incidents end to end, including detection, resolution, and follow-up. • Handling customer inquiries and non-payment claims via phone and email. • Monitoring aged debt, prioritizing actions, and supporting timely collections. • Managing internal and external payment claims, including unpaid, missing, credited, or rectified invoices. • Keeping customers and internal stakeholders informed on payment status. • Ensuring accurate recording and maintenance of invoices, payments, and contracts in internal systems. • Acting as a liaison between Customers, Sales, Finance, and Commercial teams on payment matters. • Reviewing, managing, and registering contracts, annexes, and subrogations for new and existing projects. • Providing administrative and documentary support to the Sales team. • Creating Purchase Orders, managing digital archiving, and coordinating signature processes.

• The Sales Excellence Administrator provides front line customer service and platform support. • Key duties will consist of providing customer service excellence for instructors, students, and B2B customers utilizing the Pearson Skilling Suite and eCommerce platform. • Serve as first line of contact for customer service escalations. • Document new processes/procedures. • Organize, update and maintain Customer Service documentation. • Assist in troubleshooting technical issues. • Provide white glove service for customers

• As the Atlassian Administrator, you’ll be a part of building a growing practice within the KL&A organization that partners with both internal and external clients. • Day-to-day, you’ll live and breathe Atlassian: implementing, configuring, and customizing instances of Jira Cloud, Jira Service Management (JSM), and Confluence and other Atlassian applications based on client needs. • Fueled by a passion for bringing teams together, you will collaborate with your fellow teammates to design, plan, and execute the implementations of recommended solutions. • You’ll both swarm on existing client engagements, as well as leading your own. • You’ll support your KL&A colleagues with a variety of tasks, from fulfilling maintenance requests to building something brand new. • As someone who is eager to learn, you will prioritize building and maintaining your knowledge on the Atlassian ecosystem, whether through certifications, trainings, or self-guided learning.

Job Overview Overview Are you an effective communicator and someone who stays calm in critical situations? Come join our Patient Access Scheduler team and make a difference utilizing your communication skills effectively to positively impact patient’s lives. We hire Patient Access Schedulers in a class format tied to training schedules. Training is the first 4 weeks of employment so we start a group of individuals to go thru training all together. We will be looking to start our next class April 13, 2026 tentatively. We don't currently know the schedules/shifts we will be looking to fill, but historically it tends to be a variety of shifts/schedules. Typically either day or evening, some part-time, some full-time. Some schedules may include weekend days and others may not. The Patient Access Scheduler position is responsible for: - Pre-registering and scheduling patient appointments for assigned services to the appropriate location with appropriate providers in an attentive and courteous manner. - Directs calls to appropriate area for services not provided in Patient Access Scheduling. - Receives requests for information and ensures that material is distributed in a timely manner. - Schedules, admits, and pre-authorizes insurance for all patients in area assigned. - Acting as the first point of contact for our system, partners with the caller/patient to facilitate an empathetic and compassionate solution, assisting the patient in navigating our complex system. - Ability to work in a remote environment, maintaining quality and performance expectations in a self-directed manner. Required Qualifications - 2 years in a direct customer facing sales or service setting Preferred Qualifications - Associate of Arts Associates Degree or completion of medical terminology program - 2 years experience in a medical setting Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status