This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide. Location: Remote Travel Requirements: 4-5 weeks per year (company / team offsites) Job Summary The Staff Software Engineer has deep expertise in the design and implementation of modern software platforms, spanning full-stack development, system architecture, and scalable infrastructure. In this role, you'll work to build new products from the ground up using JavaScript and TypeScript across the stack, with backend services in Java and Python, and data layers in SQL and MongoDB. Much of this work sits at the intersection of traditional software engineering and AI-powered systems — you'll be building products that integrate with and operate alongside AI models. You thrive when given ownership and autonomy, deliver consistently without heavy oversight, and bring strong architectural instincts to everything you build. You want to build things that matter. What You’ll Do - Architect, design, develop, and maintain complex full-stack software systems and APIs spanning multiple technology domains and data stores. - Build and iterate on new products primarily in JavaScript and TypeScript, leveraging Node.js for server-side development and Next.js and React for modern web application delivery. - Develop backend services in Java and Python and work with SQL and MongoDB for data persistence. - Design and implement software that integrates with or operates adjacent to AI models and AI-powered workflows. - Identify cross-cutting concerns within and across service boundaries and implement reusable, well-structured solutions. - Consistently apply sound software design principles — SOLID, clean architecture, appropriate patterns — to implement business functionality at scale. - Apply security-first design principles across the stack, including proper secrets management, input validation, authentication and authorization patterns, and defense-in-depth strategies. - Establish technical design and develop solutions following development standards and quality processes. - Lead story breakdowns, grooming sessions, and feature-level architecture and design discussions. - Drive measurable improvement in unit test coverage, code quality, and overall engineering health of the codebase. - Perform thorough PR reviews and provide technical guidance and mentorship to team members. Qualifications - 10+ years of experience in software engineering developing enterprise-grade applications. - Strong full-stack proficiency, with production experience in JavaScript and/or TypeScript on both frontend and backend. - Hands-on experience with Node.js and React in production environments. - 8+ years of experience building high-availability, high-performance, scalable services and APIs. - 8+ years of experience with relational databases and SQL development; experience with MongoDB or other document stores. - Demonstrated ability to work autonomously: taking a problem from ambiguity to delivered, production-quality software with minimal hand-holding. - Strong software architecture foundations, with the ability to make and defend sound design decisions. - Proficiency with AI-assisted development tools (Cursor, Claude, Copilot, etc.) and incorporating them effectively into your workflow. Desired Qualifications - Experience building software that integrates with, orchestrates, or operates alongside AI/ML models or LLM-based systems. - Backend experience in Java or Python in addition to JavaScript/TypeScript. - Experience with cloud-based architecture and infrastructure-as-code (AWS preferred; Terraform or equivalent). - Experience with containerization and orchestration technologies such as Docker, ECS, or Kubernetes. - Proficiency in observability, monitoring, and alerting (New Relic, Sentry, or similar). - Experience with cloud security architecture — IAM policies, secrets management, encryption at rest and in transit, and network-level controls. - Experience working cross-functionally with Product, DevOps, and Security teams. - Experience mentoring junior engineers and elevating team technical capability. What You'll Need to Succeed - Strong autonomy and self-direction — you can take ownership of a problem and see it through without needing constant guidance. - Consistent delivery — you set realistic expectations and follow through on them. - Solid architectural instincts — you know when to keep things simple and when more structure is warranted. - Creative problem-solving and resourcefulness when navigating ambiguity or new technical territory. - Genuine curiosity about AI and how it's reshaping how software is built and what it can do. - Security-aware mindset — you consider data sensitivity, access boundaries, and potential abuse cases during design, not just during code review. - Sound judgment, resilience, and a drive to have real impact on the products you contribute to. Compensation Base Salary Band: $121,458 - $187,333 At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description. About PatientPoint PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes.

• Architect the automation platform: Design the end-to-end system that orchestrates package creation, test generation, and image building. Own the technical vision and make decisions that will scale. • Build AI-powered tooling: Develop LLM-integrated, agentic pipelines for manifest generation, test scaffolding, and validation. Design prompt architectures, evaluation loops, and quality gates. • Write production Go: This is a hands on role! You'll develop CLI tools, services, and integrations alongside your team. • Build quality tooling: Develop tooling and automation that improves customer reliability, including test generators, validation frameworks, and quality gates. • Lead and mentor: Guide a growing team of engineers. Set technical direction, review designs, and help teammates level up. Drive outcomes that extend beyond your immediate team. • Shape the roadmap: Collaborate with engineering leadership to identify the highest-impact problems and ensure they get solved. Participate in long-term planning for the organization.

• Manage, mentor, grow and enable a high performing team of platform developers working on healthcare industry tough problems • Provide technical direction and audit design decisions of their team • Cultivate best practices for software development and documentation, assure designs meet requirements and deliver high-quality work on tight schedules • Drive operational excellence for their team's areas of responsibility • Collaborate with other team leaders on developing and presenting product roadmaps • Additional duties as assigned • Embody Icario’s values****

• Design, build, and scale distributed systems that power Ditto’s edge-to-cloud capabilities • Lead the development of services in Rust that integrate with Kubernetes and modern cloud environments (AWS, Azure, GCP) • Partner with leadership to shape system architecture, team practices, and engineering culture • Solve complex problems around real-time sync, scalability, and fault-tolerance in heterogeneous network environments • Mentor and collaborate with engineers across the org, raising the technical bar