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Integrando soluções & Impulsionando negócios
Product Manager – ERP
Location
Brazil
Posted
96 days ago
Salary
0
Seniority
Senior
Job Description
Product Manager – ERP
LWSA
• Develop the unified product vision as the “Operating System for Online Retail,” connecting critical endpoints: Sales → Inventory → Taxation → Shipping. • Design and lead the strategic plan for the area to maximize operational efficiency: transform manual processes into automated flows (e.g., automated picking, batch NFe issuance, label printing). • Monitor digital retail trends (e.g., Fulfillment, Dropshipping, Cross-docking, Omnichannel) to anticipate needs and keep Bling ahead of the market. • Create value strategies based on customer maturity, identifying monetization opportunities through add-on services. • Lead the Core Product roadmap, prioritizing features that reduce operational friction and increase customers’ selling capacity. • Orchestrate the product development process, covering discovery, delivery and post-launch. • Map and optimize critical journeys: Multichannel Order Management, Real-Time Inventory Synchronization (High Availability), Fast Shipping and Reverse Logistics. • Drive product success metrics (KPIs): Integration Adoption: increase the average number of sales channels connected per user; Operational Retention: make Bling indispensable to daily operations; Efficiency: reduce customers’ average order processing time. • Lead and mentor a team of Product Managers (PMs), ensuring strategic alignment and career development. • Foster a high-performance, collaborative, and autonomous environment, working closely with Engineering and Design. • Serve as a product ambassador with major ecosystem partners (Marketplaces and Logtechs).
Job Requirements
- Proven experience in digital product management, with work in SaaS, ERPs, E-commerce or Integration Hubs.
- Strong product sense: a keen instinct for product, able to intuit and validate what truly creates customer value, clearly distinguishing “features” from “efficient solutions.”
- Deep knowledge of Online Retail: solid understanding of Marketplace rules (SLA, Buy Box), integration APIs, logistics (postal services/carriers) and back-office operations (ERP/WMS).
- People management: prior experience leading and developing other Product Managers.
- Hands-on profile: leadership that, while strategic, is ready to roll up sleeves, dive into details and unblock complex issues with the team when needed.
- Data intelligence: advanced analytical ability to translate transactional and behavioral data into business strategy (data-driven).
- Stakeholder management: ability to negotiate priorities and communicate technical/business vision across different organizational levels.
- Desirable: Discovery methodologies: practical knowledge and application of discovery frameworks, specifically Jobs to be Done (JTBD), focusing on the progress the user wants to achieve.
- Technical background: prior experience in software engineering or deep understanding of system architecture and APIs.
- Tax compliance knowledge: experience with NFe issuance rules and the complexity of Brazilian taxation.
Benefits
- Health insurance;
- Dental insurance;
- Meal allowance or grocery allowance;
- Daycare subsidy;
- Profit-sharing program (PPR);
- Birthday day off;
- Life insurance;
- Wellhub;
- Férias&Co (travel benefit);
- Zenklub (psychotherapy/nutritional counseling);
- 6-month maternity leave and 20-day paternity leave;
- Flexible working hours;
- Education assistance and language assistance;
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