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ALS logo
ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. ALS is proud to be an equal opportunity employer. Committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. Qualified candidates will be considered without regard to various characteristics protected by the law. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

National Account Manager

Location

Ireland

Posted

82 days ago

Salary

0

Seniority

Senior

English

Job Description

National Account Manager

ALS

• Lead key client relationships across Ireland, building strong multi-level stakeholder networks. • Act as the senior escalation point for commercially/operationally significant issues, ensuring timely resolution. • Run regular client meetings and service reviews to protect performance and uncover opportunities. • Deliver structured key account plans, focused on retention, growth and profitability (ROS). • Identify and execute organic growth opportunities within existing accounts (expanded scope, increased share of spend, deeper partnerships). • Lead tenders/bids and complex commercial opportunities, ensuring high-quality submissions. • Own pricing for new opportunities and major projects, aligned to EBIT/ROS targets. • Maintain oversight of contract costs and performance. • Represent ALS externally and stay current on relevant regulations, market trends and testing innovations. • Partner with sales, commercial and operational teams to grow ALS Environmental’s Irish Water & Land business.

Job Requirements

  • Proven experience in senior account management / key account management / national account management within a technical B2B environment (ideally environmental testing, analytical services or closely related sectors)
  • A track record of protecting and growing high-value accounts through structured account planning and stakeholder management.
  • Strong commercial acumen, including pricing, tendering, margin/ROS focus and contract performance management.
  • Experience leading cross-functional account activity with sales, commercial and operational teams.
  • Strong written and verbal communication skills, with the credibility to engage senior client stakeholders.
  • A proactive, resilient and collaborative approach, with strong ownership and follow-through.

Benefits

  • Annual leave starting at 21 days, increasing with length of service
  • Healthcare after 2 years
  • Service Awards
  • Employee Assistance Programme

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