• Create and maintain SOPs for migration execution. • Formulate and monitor database management policies, procedures, and standards. • Provide design standards and guidance for projects and technical roadmaps. • Mentor and train Level 1 and Level 2 DBAs. • Engage with customers to streamline project deliverables. • Forecast database growth and plan for hardware and storage requirements. • Plan and deploy high availability and disaster recovery strategies. • Execute database software upgrades, patches, and service packs. • Investigate and resolve complex database-related issues. • Develop automation tools to streamline tasks. • Set up monitoring and alerting systems. • Generate performance reports and analysis. • Maintain up-to-date documentation of database configurations. • Resolve incidents, changes, and service requests under client SLAs. • Create detailed RCA reports for problem management. • Evaluate and manage third-party tools for database management. • Participate in sales implementations and vendor calls. • Provide 24x7 production support for database operations. • Execute large, complex database projects.

• Develop C++ software for a highly demanding Cloud-based audio/video processing service. • Understand a complex, cloud-based, AV system. • Use C++ software skills to implement features and fix bugs as directed by a project leader. • Ensure new code is tested and working. • Use code management and issue logging system (GitLab) to commit code and update progress.

• Maintain and enhance the backend services powering the SaaS platform (Node.js/Express/NestJS with TypeScript) • Ensure uptime, scalability, and performance of APIs handling campaign generation, template storage, and credit-based billing • Optimize MongoDB queries, indexes, and caching strategies for high-performance APIs • Implement and manage Redis, job queues, and async workflows • Monitor and maintain AWS infrastructure: EC2, S3, CloudWatch, Lambda, SES • Implement security best practices: API authentication, rate-limiting, GDPR compliance, email data handling • Maintain API versioning and documentation (OpenAPI/Swagger) • Write unit and integration tests to ensure code quality and reliability • Debug and resolve complex production issues efficiently

• Engage with business stakeholders to understand requirements and translate them into scalable technical solutions • Design and build full-stack applications combining modern frontend technologies with Python-based backend services • Develop intuitive user interfaces and high-quality user experiences using React, JavaScript, and HTML • Prototype and deliver AI-powered applications leveraging large language models • Use AI-assisted coding tools such as Claude Code, Codex, or similar technologies to accelerate development workflows • Design and implement ETL pipelines and data processing workflows • Build and maintain API integrations with third-party systems and services • Contribute to solution architecture and technical design decisions across projects • Implement secure development practices and ensure applications follow security best practices • Work across the full software development lifecycle (SDLC) including design, development, testing, deployment, and iteration • Collaborate with engineers and the Head of AI to experiment with new technologies and rapidly prototype new capabilities • Manage application deployment and environments using Docker-based containerisation