Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the The Analyst Channel Health gathers, analyzes, and interprets data to help our company make informed decisions. This role involves extracting data from various sources, identifying trends, creating reports and visualizations, and communicating actionable insights to stakeholders to shape business strategies and drive growth. The ideal candidate is an analytical, data-driven strategist with deep experience in telecom or subscription-based sales models, skilled at data sets, industry trends, and field insights to drive high-impact subscriber and revenue outcomes. - Analyze complex, multi‑source marketing datasets to identify trends, patterns, and optimization opportunities. - Build advanced dashboards, reports, and data visualizations to support cross-functional insights and KPI reporting. - Support campaign optimization by evaluating channel performance, attribution paths, and customer behavior. - Develop predictive models and statistical analyses to forecast outcomes and improve marketing ROI. - Refine and maintain customer segmentation models based on demographics, behavior, and lifecycle insights. - Partner with marketing leadership to develop data-driven targeting strategies and personalization frameworks. - Conduct competitive and market analysis to guide strategic planning. - Present analytical findings to leadership with clear recommendations aligned to business goals. - Ensure data quality, documentation, and best practices across reporting environments. - Collaborate with analytics engineers and IT teams on data infrastructure improvements. - Mentor junior analysts on analytical techniques, tools, and best practices. - Other duties as assigned. What You Bring to the Table: - 5+ Years of relevant experience in Data Analysis and Performance Optimization - Experience with EPM (Enterprise Performance Management) or similar performance tracking software.  - Ability to critically evaluate data, identify nuances, and solve complex problems. - Proficiency with tools like Excel, Power BI, SQL, and Python to analyze and visualize data. - Strong understanding of financial modeling, forecasting, and variance analysis. - Strong numeracy and analytical skills are crucial - Strong ability to summarize complex data and clearly communicate findings.  - Excellent skills to clearly explain complex data and present findings to different audiences; storytelling with data. - Improve Automation & Reporting Efficiency. - Alignment with Top Line Growth Strategies and Execution. Education: - High school diploma or equivalent required - Bachelor's degree in a quantitative field like computer science, finance, economics, or data science, preferred. We're Proud to Offer a Comprehensive Benefits Package Including: - 401k retirement plan, with employer match - Insurance options including: medical, dental, vision, life and STD insurance - Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization - Floating Holiday: 40 hours per year - Paid Holidays: 7 days per year - Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws - Tuition reimbursement program - Employee discount program *Benefits listed above are for regular full-time position Base Compensation: The base compensation range for this position is $85,000 - $115,000 plus opportunities for benefits. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to location, relevant skills, experience, and capabilities. Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf

Role Description This is a strict 3 month contract with no extension expected beyond June 30. Focus will be on Complex SQL Stored Procedure Optimization. Migration of code from Dev environment to Production Environment with orchestration handled by Informatica PowerCenter/IDMC. Qualifications - 4–7 years of hands-on Informatica ETL experience. - Experience with Informatica IDMC / Informatica Cloud or PowerCenter with migration exposure. - Experience supporting or administering Informatica environments. - Strong SQL skills with Oracle databases. - Experience working with stored procedures and database-driven logic. - Experience supporting ETL testing, validation, and issue resolution. - Experience with Linux based operating systems and command line interface. Requirements - Prior PowerCenter → IDMC migration experience. - Familiarity with cloud or hybrid execution environments. - Experience or familiarity with Linux system administration activities. - Experience supporting regulated or audit-sensitive data systems.

Job Title: Professional Services Reporting Specialist Number of Positions: 1 Location: Okemos, MI Location Specifics: Fully Remote Job Summary: Candidates must reside within a reasonable commuting distance of our Okemos, MI office for team meetings, collaborative sessions, and training. At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation. At Delta Dental, we celebrate our All In culture. It’s a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community. Job Summary: Serves as liaison to other Delta Dental Plans, representing the Tri-State operation for new and existing DeltaUSA business activities; and monitors and audits provider network access and adequacy issues for Medicaid and Medicare business. Primary Job Responsibilities: - Works closely with Sales, Legal and Compliance and Government Funded Programs division on the administration of Medicaid and Medicare business as it pertains to provider network requirements and network adequacy standards. - Conducts monthly and quarterly network adequacy audits for Medicaid and Medicare groups as required by CMS. - Develops departmental policies and procedures required for Medicaid and Medicare business. - Assists with special projects as appointed by the department director. - Assists in the development of recruitment strategies, researches, analyzes and generates various provider and group reports for DeltaUSA business to support provider network expansion or resolve disruption in the Tri-State territory, and orchestrates recruitment efforts based on the needs of internal and external customers. - Develops and generates earnings and county group report queries for recruitment and retention of dentists, and trains staff on the use of reports generated. - Develops a variety of documents, surveys, communications and mailings for DeltaUSA and Medicaid and Medicare business activity. - Assists with NPF audits as needed and all tasks associated with the annual initiative. - Administers Salesforce user support to Professional Services Representatives. Works with Salesforce Administrator and IT staff to resolve Provider data issues in Salesforce. Develops, generates and monitors a variety of reports from logged activities completed by the field representative. Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above. #LI-Remote Minimum Requirements: Position requires an associate's degree in business administration, healthcare administration, or a related field and four years of experience identifying, analyzing, or resolving issues based on policies and procedures. Will accept any suitable combination of education, training, or experience. Position requires knowledge of word processing and spreadsheet applications; strong verbal and written communication skills; strong analytical skills; the ability to manage multiple assignments with competing deadlines; and the ability to resolve complex problems using independent judgment. The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

• Help lead Data & Analytics for Functions Group covering Regulatory Reporting, Finance, Compliance, and Risk • Ensuring regulatory tools and processes are in place • Enabling seamless compliance with Central Bank requirements • Shaping regulatory reporting strategy • Implementing robust solution and monitoring framework