• Solve complex problems and identify potential future issues across platforms and services • Manage and support mainframe environments • Administer distributed systems across Unix and Windows • Implement, manage, and support Microsoft Windows Server environments • Contribute to problem resolution and operational excellence • Mentor peers and collaborate with global teams

• Provide business administration support for the Sponsor’s clinical systems • Responsible for User Access management for internal, sponsor and 3rd party access requests to the Clinical Systems and other business systems • Manages the data entry into the Global Directory within Precisions Clinical System of all Sites, Institutions and update as required • Manages the creation of studies, countries and sites within the Clinical System • Responsible for resolving help desk tickets assigned • Perform Clinical System modifications and updates to picklists, field requirements • Manages the review of Clinical System processes and procedures • Supports with initiating the integrations between the Clinical system and Electronic Data Capture system • Performs archival steps within the Clinical System

• Provide business administration support for the Sponsor’s clinical systems • Responsible for User Access management for internal, sponsor and 3rd party access requests to the Clinical Systems and other business systems. • Manages the data entry into the Global Directory within Precisions Clinical System of all Sites, Institutions and update as required. • Manages the creation of studies, countries and sites within the Clinical System • Responsible for resolving help desk tickets assigned • Perform Clinical System modifications and updates to picklists, field requirements • Supports with initiating the integrations between the Clinical system and Electronic Data Capture system • Performs archival steps within the Clinical System as the request was received. • Support the leads or manager in any ad-hoc tasks assigned.

Company Description For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits - Medical Insurance - Vision Insurance - Dental Insurance - 401(k) - Paid Sick hours Job Description - Administer and support the OutSystems platform – deployments, performance tuning, monitoring, and troubleshooting. - Manage Windows Server environments, including Active Directory, DNS, DHCP, and file systems. - Perform patch management, system updates, and vulnerability remediation. - Monitor system and application health, ensuring performance and uptime SLAs. - Maintain system documentation and operational procedures for OutSystems and Windows platforms. - Collaborate with DevOps and infrastructure teams to support upgrades and configuration changes. - Automate operational tasks using PowerShell or other scripting tools. - Participate in an on-call support rotation for production support activities. * Remote available Qualifications - 3+ years of experience administering OutSystems. - Strong knowledge of Windows Server administration. - Experience with patching, event log analysis, and system health monitoring. - Familiarity with CI/CD pipelines for low-code platforms. - Basic knowledge of cloud infrastructure (Azure/AWS). - Bilingual (English/Korean) Nice to Have: - OutSystems certifications - Microsoft Certified: Windows Server or Azure Administrator - Experience with IIS, SQL Server, or load balancing for web apps Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***