• Oversee the successful execution of 100 - 200+ restaurant openings annually, ensuring operational readiness across all locations. • Lead the end-to-end opening process, from pre-opening preparation through post-opening stabilization. • Ensure every location launches fully staffed, fully trained, and operationally prepared to meet company performance standards. • Establish and maintain consistent opening playbooks, timelines, and execution standards across all new locations. • Ensure each restaurant is operationally prepared before opening, including: General Manager readiness and leadership preparation, team member hiring and onboarding, equipment and operational setup, operational workflows and station readiness, training completion and team proficiency. • Monitor and drive post-opening performance across key operational metrics, including order-to-eat times, guest experience and accuracy, labor stabilization, waste management, supply management, repairs and maintenance readiness. • Develop processes that accelerate time-to-stability for new locations. • Partner closely with regional directors, regional vice presidents, training and development teams, facilities and development teams, and operations leadership.

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Auto Total Loss - Desk Adjuster PRIMARY PURPOSE: To analyze mid- and higher-level general auto claims to determine scope of damages; to ensure ongoing adjudication of claims within company standards and industry best practices; and to identify subrogation of claims and negotiate settlements. ESSENTIAL FUNCTIONS and RESPONSIBILITIES - Manages mid-level and higher-level auto commercial and personal lines claims by gathering information to determine exposure; assigns reserve values to claims, making claims payments as necessary, and settling claims up to designated authority level. - Assesses liability and resolves claims within evaluation. - Approves and processes assigned claims, determines benefits due, and manages action plan pursuant to the claim or client contract. - Manages subrogation of claims and negotiates settlements. - Communicates claim action with claimant and client. - Ensures claim files are properly documented and claims coding is correct. - Maintains professional client relationships. ADDITIONAL FUNCTIONS and RESPONSIBILITIES - Performs other duties as assigned. - Travels as required. QUALIFICATIONS Education & Licensing Bachelor's degree from an accredited college or university preferred. Professional certification as applicable to line of business preferred. Secure and maintain the State adjusting licenses as required for the position. Experience Four (4) years of claims management experience or equivalent combination of education and experience required. Skills & Knowledge - Subject matter expert of appropriate insurance principles and laws for line-of-business handled, recoveries offsets and deductions, claim and disability duration, cost containment principles as applicable to line-of-business. - Excellent oral and written communication skills, including presentation skills - PC literate, including Microsoft Office products - Analytical and interpretive skills - Strong organizational skills - Excellent interpersonal skills - Excellent negotiating skills - Ability to create and complete comprehensive, accurate and constructive written reports - Ability to work in a team environment - Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

• Strategic leadership of MarTech-powered, connected experiences for our clients. • Showcase DEPT’s expertise and leadership by representing our technical capabilities to clients and key stakeholders; develop and maintain senior and executive leadership relationships. • Lead cross-practice and cross-craft technical initiatives that drive strategic innovation and collaboration across the agency to ensure we are delivering high-capable and efficient solutions. • Partner with peers in the Data & Analytics team and Platforms team to draft and deliver comprehensive MarTech architectures for clients. • Evolve our MarTech Audit and reference architecture using our proprietary tools and AI to accelerate time to market. • Leverage your hands-on experience to lead teams in the execution of MarTech initiatives in collaboration with cross-craft peers. • Provide mentorship for your team of Architects, Principles, and Analysts; use your MarTech expertise to distill organizational goals for alignment with individuals’ growth goals. • Support strategic resource planning for your team, working with our resource management team to cast talent to opportunities and grow the team. • Support the pitch process for qualified MarTech opportunities by building proposals and scopes, leading pre-sales activities, and being the face of DEPT’s MarTech expertise in the Americas. • Oversee a team that does the following: • Setup, configuration, and optimization of diverse martech platforms • Build and manage customer journey automations, trigger-based campaigns, and advanced segmentation across platforms • Design and implement data flows between CDPs and activation platforms, including identity resolution and real-time synchronization • Execute technical implementations including API integrations, custom templates, tracking frameworks, and platform migrations • Troubleshoot complex technical issues across the martech stack and maintain integration documentation • Build attribution models, A/B testing frameworks, and automated reporting dashboards • Conduct technical audits and health checks of existing martech implementations

• Act as a strategic leader for payment integrity across Abacus, shaping internal approaches to pre‑pay, post‑pay, recovery, and FWA‑related use cases. • Partner closely with Product, Engineering, Analytics, and Delivery teams to guide the design and evolution of payment integrity‑related capabilities, workflows, and analytical approaches. • Translate complex payment integrity findings, data patterns, and industry practices into clear insights, narratives, and recommendations for internal stakeholders and leadership. • Review and guide analytical methodologies to ensure accuracy, relevance, and alignment with payer operational realities. • Contribute to internal frameworks, playbooks, and documentation that enable consistent, scalable payment integrity practices across teams. • Serve as a thought partner to senior leaders on industry trends, regulatory considerations, and emerging payment integrity strategies. • Support internal enablement by sharing expertise, best practices, and lessons learned to raise organizational fluency in payment integrity.