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Saving you Time through better Systems and Outsourcing - visit our website to know more about us www.ironbrij.com.au
IT Virtual Assistant
Location
Philippines
Posted
86 days ago
Salary
0
Seniority
Senior
Job Description
IT Virtual Assistant
Ironbrij
• Provide technical support and troubleshooting for software, hardware, and connectivity issues • Assist with VPN setup, configuration, and troubleshooting to ensure secure remote access for team members • Manage and maintain cloud-based systems such as Google Workspace, Microsoft 365, and other collaboration tools • Set up and manage user accounts, permissions, and security access across company platforms • Support website maintenance, updates, and basic troubleshooting (WordPress or similar CMS) • Manage email systems, domains, hosting, and DNS settings • Assist with setup and troubleshooting of CRM, project management, and automation tools • Monitor systems to ensure data security, backups, and compliance with IT best practices • Provide technical support during virtual meetings, webinars, and internal system rollouts • Maintain IT documentation, system guides, and troubleshooting procedures
Job Requirements
- Proven experience as an IT Support Specialist, IT Assistant, or IT Virtual Assistant
- Strong knowledge of computer systems, networks, and IT troubleshooting
- Experience with VPN setup, configuration, and remote access security
- Familiarity with Google Workspace, Microsoft 365, and cloud-based tools
- Basic knowledge of website management (WordPress or similar CMS)
- Understanding of networking basics, DNS, hosting, and domain management
- Strong problem-solving and analytical skills
- Excellent communication skills, with the ability to explain technical concepts to non-technical users
- Ability to work independently in a remote environment
- Strong attention to detail and organizational skills
- Knowledge of basic coding (HTML, CSS, or JavaScript)
- Familiarity with cybersecurity best practices and data protection
- Experience supporting remote teams or distributed organizations
Benefits
- Permanent
- Work from home
- Great team of smart people, in a friendly and open culture
- Real responsibilities and challenges in a fast-evolving company
- 7-14 days annual leave credits
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