Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it's the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team. ServiceNow is currently seeking a highly driven Inside Sales Representative to join our expanding Inside Sales team. The Inside Sales Representative will be responsible for strategically prospecting into new accounts, expanding usage within existing customer base, and ensuring these customers continue to get value from the NOW Platform. The candidate will be an individual with a demonstrable track record in new business pipeline generation ideally over the telephone within a Business-to-business (B2B) capacity. They will collaborate with their team of Sales Specialists, Solution Consultants, Renewal Sales and more to exceed quota and build the future of ServiceNow sales talent. What you get to do in this role: - Meet or exceed Monthly, Quarterly and Annual sales objectives. - Manage sales opportunities and business relationships over the telephone with influential contacts within Small, Mid-Market, and Commercial Accounts. - Focus on understanding an organization's business drivers, challenges, pain points and how ServiceNow solutions map to these. - Strategically prospect within key verticals to develop new opportunities and pipeline - Follow the Value Selling sales process to win new business, expand within existing accounts and ensure contract renewals - Collaborate with an extended team and coordinate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Partners etc. - Provide timely and accurate information to management such as forecasting, territory plans, strategic account plans etc. - Working towards daily, monthly & quarterly KPI metrics such as new prospect meetings, pipeline generation, ACV bookings and Renewal Rates - Occasional travel for training and/or meetings may be required. Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - A demonstrable track record of success within a telesales, lead follow-up, cold calling or new business sales capacity - Experience in selling enterprise class solutions utilizing telephone and video conference technology - A thorough understanding of the sales process and the ability to navigate and progress complex sales cycles - Sales force automation, enterprise resource planning or other IT infrastructure management (monitoring and discovery) technologies a definite plus. - Presentation skills via web based tools will be a distinct advantage - Excellent listening, verbal and written skills - Excellent relationship building skills - Ability to build meaningful business relationships with ServiceNow customers, prospects and internal colleagues - Persistent and dependable, especially with attendance, deliverables and deadlines - Able to adapt to a constantly changing environment; flexibility to work extended hours during peak periods if needed. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

• Meet or exceed established daily, weekly, monthly, and annual sales goals. • Develop new business opportunities while maintaining and growing existing customer accounts throughout the Southeast territory. • Build strong customer relationships through face-to-face meetings, jobsite visits, networking, and ongoing communication. • Identify customer needs and recommend crane, rigging, and heavy lift solutions that align with project requirements. • Develop and actively promote value-added solutions for complex and technical lifting applications. • Manage existing accounts to strengthen customer relationships and increase territory revenue growth. • Identify opportunities to expand project scope, cross-sell services, and grow account penetration. • Provide accurate job estimating, project coordination, and customer follow-through. • Collaborate closely with operations, dispatch, project management, and other internal departments to ensure customer expectations and project timelines are successfully met. • Understand relevant mechanical, structural, and operational project requirements in order to effectively advise customers. • Maintain organized account management, pipeline tracking, and sales activity documentation within CRM systems. • Research and pursue new markets, customers, and project opportunities throughout the assigned region. • Communicate professionally and effectively with both internal and external stakeholders across varying personality and communication styles.

Company Description At Higher Logic, engagement happens here. As the industry-leading, human-focused engagement platform, we deliver powerful online communities and communication tools to organizations looking to build, retain, and grow their member or customer base. We’re obsessed with engagement, and with over 13 years of experience in the industry, we’ve got it down to a science. We are a global company with offices throughout the US, Canada, and Australia. We serve over 3,000 customers, representing over 350,000 online communities with over 200 million users across 42 countries worldwide. Our team is a thriving community of authentic people with diverse experiences and perspectives. We are honest and genuine and believe sharing ideas and feedback openly helps us succeed. Diversity and empathy bring us #AllTogether and make us stronger. We learn from failure and success because both help us grow and learn. We strive to understand the why behind our actions and bring our best selves to work daily. JOB SUMMARY The Account Executive is responsible for selling Higher Logic products by acting as a trusted advisor, communicating the company’s expertise, and providing thought leadership to identify solutions that help our clients meet their most critical business outcomes. The account executive works within an assigned territory and uses the HL team as required to influence client strategy and drive growth. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Develop a robust understanding of Higher Logic’s products and services - be an expert in our product offerings, USPs, and competitive differentiators - Meet or exceed quarterly sales targets by driving new opportunities within an assigned territory through outbound prospecting and working inbound leads. - Provide technical, value-based demonstrations based on the specific needs and business outcomes of your prospects - Accurate forecasting of monthly and quarterly bookings to Sales Manager accompanied by diligent pipeline management - Diligently follow Higher Logic’s sales process with keen attention to detail by tracking all activities, notes, and accurate sales stages in Salesforce - Lead with a value-based and consultative sales approach to sell to key stakeholders and decision makers - Partner effectively with Sales Engineers where needed for technical conversations - Collaborate with your peers as well as the product and marketing teams in a fully remote setting - Conduct all business following Higher Logic values, policies, and procedures - All other duties as assigned KNOWLEDGE AND ABILITIES REQUIRED: - A desire and curiosity to understand customer needs - Strong interpersonal and presentation skills - Excellent verbal and written communication skills - Ability to consistently follow a defined sales process in a disciplined manner - Ability to successfully negotiate and sell at the C-level - Strong organization and time management skills - Self-starter and competitive mentality - A highly coachable and life-long learner EEO Disclosure Higher Logic is committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Higher Logic is committed to ensuring that its application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation to search for a job opening or to submit an application, please get in touch with us by emailing HRBenefits@higherlogic.com -

• Telefonische B2B Kaltakquise im Event Umfeld • Identifikation von Entscheidern und saubere Qualifizierung • Terminlegung für Strategie und Beratungsgespräche • Pflege der Kontakte im CRM • Feedback ans Team: Einwände, Muster, was funktioniert, was nicht