GitLab, founded in 2011 and based in San Francisco, California, maintains a distributed team of professionals that work remotely across multiple continents. GitLab advocates for pr
Solutions Architect
Location
Mexico
Posted
79 days ago
Salary
0
Seniority
Senior
Job Description
Solutions Architect
GitLab
• Engage with prospects and customers across LATAM, onsite and remotely, to provide technical expertise and guidance throughout the pre-sales process • Collaborate with regional sales directors and account executives to shape and execute account strategies that drive GitLab adoption • Own technical evaluations, including proof of value activities, tender and audit responses, and the design and delivery of technical workshops • Serve as the Directly Responsible Individual on Customer Success Plans, ensuring technical risks are identified, addressed, and aligned to customer business outcomes • Build and maintain strong relationships with customer stakeholders so they become confident GitLab advocates within their organizations • Act as the customer advocate to internal teams by sharing feedback and insights with Product, Engineering, Sales, and Marketing • Maintain and deepen your expertise in GitLab and related technologies through training, certifications, and the creation of reusable technical examples for customers and partners • Educate customers of all sizes on the value of the GitLab platform, modern software development practices, continuous integration and continuous deployment, and cloud technologies • Run value stream assessments for key accounts with support from senior Solutions Architects to uncover opportunities for improvement and expanded GitLab usage
Job Requirements
- Ability to communicate clearly with technical and non-technical stakeholders across Latin America
- Background in technical pre-sales, solution consulting, or information technology roles where you have supported a sales cycle or customer adoption journey
- Experience with modern software development or operations practices and related technologies, including version control, CI/CD, and cloud-based environments
- Understanding of the end-to-end software development lifecycle and how DevSecOps practices, including continuous integration and continuous deployment, support business outcomes
- Ability to design and present technical solutions that address customer requirements, including running proofs of concept, workshops, and technical evaluations
- Skill in building trusted relationships with customers and internal partners, and representing customer needs back to Product, Engineering, Sales, and Marketing
- Ability to work independently in a remote, distributed team, manage multiple priorities, and adapt to different customer segments and industries
- Openness to learning new technologies and approaches, with interest in applying transferable skills to the GitLab platform and its ecosystem
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
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