Job DetailsJob Location: Fully Remote, TX 95973Salary Range: $27.00 - $31.00 HourlyManual Software QA Tester – Fully Remote – Entry Level Watch a video presentation prepared by the hiring manager. Click on the following link to access the video: https://vimeo.com/942147247/8b4b5e012e?share=copy About Input 1: Since the 1950s, our family-built agency has grown into a leader in premium financing, software, and business process outsourcing for the property and casualty insurance industry. At Input 1, we champion integrity, compassion, respect, and a culture that rewards excellence over egos. Pay and Logistics: Pay: $27.00 - $31.00/hour, paid bi-weekly. Logistics: This is a fully remote, hourly-paid position. You will need to provide your own equipment (laptop, reliable internet, webcam, headset). Benefits: We offer competitive benefits including medical, dental, vision, life insurance, 401k, 11 paid holidays, plus vacation/sick leave. Requirements/Experience: High school diploma required. Associate or Bachelor’s degree in Computer Science or related field preferred (or equivalent experience). 1-2 years of experience in Quality Assurance Testing OR Coursework/Certification in QA testing or Computer Programming is required. Knowledge of computers and applications such as MS Word, Excel, Jira and Postman. Experience in SaaS software testing or development preferred. Apply Today and Start Your QA Journey with Input 1! QualificationsNA

Job Family: Testing Travel Required: None Clearance Required: Ability to Obtain Public Trust What You Will Do: We are seeking dedicated and detail-oriented manual testers to join our team for the VA Cerner implementation project. As a manual tester, you will play a crucial role in ensuring the quality and reliability of the VA Cerner system by meticulously testing its functionalities and identifying any issues. Your efforts will directly contribute to the successful deployment and operation of the VA Cerner system, enhancing healthcare services for veterans. - Execute manual testing procedures to validate the functionality of the VA Cerner system. - Develop and maintain test cases, test scripts, and test data based on system requirements and specifications. - Identify, document, and track defects using appropriate tools and methodologies. - Collaborate with developers, business analysts, and other stakeholders to understand system requirements and ensure comprehensive testing coverage. - Participate in test planning, test execution, and test reporting activities. - Provide clear and concise feedback on test results and work closely with the development team to resolve issues. - Ensure compliance with testing standards and best practices. - US Citizenship required to Obtain and maintain Public Trust. What You Will Need: - Minimum Degree: Bachelor's Degree - Minimum TWO (2) years proven experience in manual testing, preferably in healthcare or related industries. - Strong understanding of testing methodologies, tools, and processes. - Excellent analytical and problem-solving skills. - Ability to work independently and as part of a team. - Strong communication skills, both written and verbal. - Attention to detail and a commitment to delivering high-quality work. What Would Be Nice To Have: - Familiarity with VA Electronic Health Record Modernization (EHRM) initiatives. - Data analysis ability #LI-DNI The annual salary range for this position is $53,000.00-$88,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: - Medical, Rx, Dental & Vision Insurance - Personal and Family Sick Time & Company Paid Holidays - Parental Leave - 401(k) Retirement Plan - Group Term Life and Travel Assistance - Voluntary Life and AD&D Insurance - Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts - Transit and Parking Commuter Benefits - Short-Term & Long-Term Disability - Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities - Employee Referral Program - Corporate Sponsored Events & Community Outreach - Care.com annual membership - Employee Assistance Program - Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.) - Position may be eligible for a discretionary variable incentive bonus About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Description: Job Description The Sr. Associate of Quality Operations works with the Manager to implement the quality roadmap to drive quality measure performance across the organization. Internal capabilities can include managing and auditing incoming and outgoing files between Cityblock and the payor partners, a deep understanding of HEDIS/STARs measures, mastery of contracts and measures, systems integration to surface opportunities, vendor support, and assistance with intervention development. Responsibilities - Implement and lead the quality roadmap to drive quality measure performance across the organization, including the development of actionable dashboards, systems integrations, vendor support, and data-informed playbooks. - Develop quality performance models to support growth negotiations and strategic planning. - Oversee the intake, validation, and management of quality data from all payors, ensuring accuracy, completeness, and timeliness. - Partner with Client Reporting and Analytics to establish, audit, and submit supplemental files for all payors in compliance with HEDIS, NCQA, CMS, and contractual requirements. - Collaborate with Quality Analytics and Quality Operations to ensure reporting, dashboards, and operational workflows are aligned with closing HEDIS and STARs gaps. - Work closely with market teams to ensure provider and care team documentation meets HEDIS standards and supports effective gap closure. - Generate actionable insights and performance reporting to support market leaders in identifying, implementing, and tracking quality improvement initiatives. - Support quality tooling and technology implementations, ensuring proper validation, quality checks, and effective use across the organization while contributing to a high-performing, collaborative quality team. Work Experience - 3+ years of experience in healthcare related experience in HEDIS and Stars - 5+ years of experience in quality improvement/management, and/or population health management - 3+ years of experience in Medicare, ACA, Marketplace, Medicaid lines of business We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is: $90,000.00 - $100,000.00 Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

The Clinical Quality Analyst is responsible for monitoring, auditing, and documenting both clinical and non-clinical production quality in support of departmental goals and organizational standards. This role evaluates clinical documentation and decision-making across operational areas that require regulatory oversight, client-specific requirements, and compliance with medical policy, with an emphasis on accuracy, completeness, documentation quality, adherence to clinical and operational guidelines, and alignment with applicable regulatory and client standards. As needed, the role also performs non-clinical audits, including reviews of customer service interactions, system documentation, claims, administrative workflows, and other operational processes. The Clinical Quality Analyst participates in the development of quality monitoring formats and standards, ensuring fair and consistent evaluation practices across clinical and operational functions. This role provides clear, constructive feedback to team members and leadership, supports coaching efforts, and collaborates cross-functionally to identify trends, recommend solutions, and drive continuous improvement. The Clinical Quality Analyst documents audit results, prepares quality reports, and facilitates discussions with stakeholders to support service excellence and operational effectiveness across the organization JOB QUALIFICATION: KNOWLEDGE/SKILLS/ABILITIES The Clinical Quality Assurance Analyst responsibilities include but are not limited to: - Audit clinical reviews and documentation, including medical necessity determinations, regulatory compliance, and adherence to medical policy - Ensure adherence to clinical guidelines, payer policies, and industry standards (NCQA, URAC, CMS, state and federal regulations.) - Complete and document audits using standardized quality monitoring tools - Collaborate with clinical and operational leadership, as well as training teams, to support targeted coaching, process improvement, and the development of content-based training that equips personnel with the skills needed for success - Maintain compliance with HIPAA and confidentiality requirements - Support special audits, regulatory readiness activities, and ad hoc analysis requests - Perform non-clinical audits as needed · Participate in and support the design of quality monitoring forms and quality standards - Record evaluations utilizing departmental quality monitoring forms - Collect, evaluate, report on, and track operational data against performance metrics - Prepare and analyze quality reports for management review - Prepare and facilitate quality calibration sessions with designated department leads - Facilitate meetings and prepare presentations related to insight analysis - Monitor trends and provide input or feedback on the information reported on - Identify, analyze, and share ways to optimize the quality monitoring process - Complete all evaluations, reports, and employee coaching sessions on a timely basis - Ability to learn new systems, tools, and methodologies as needed and continue progressing in a dynamic environment - Support ad hoc quality monitoring, reporting, and analysis activities based on operational needs - Work and communicate cross-departmentally QUALIFICATIONS: - Active, unrestricted LPN/LVN or RN license - Minimum 2 years of experience in Utilization Management or related clinical operations in a healthcare or managed care setting - Minimum of 1 year of experience performing Quality Assurance in a call center or other production-oriented service operations environment (or equivalent education and experience) - Strong knowledge of clinical review processes, regulatory requirements, and medical necessity criteria (e.g., InterQual, MCG) - Familiarity with UM software platforms and audit tools - Proficient understanding of QA methodologies and quality monitoring practices - Demonstrated ability to rapidly gain product, process, and tools knowledge and effectively communicate it to employees - Ability to analyze data to identify root causes of quality issues and propose actionable solutions - Excellent communication skills including listening, interpersonal, verbal, written, spelling, and grammar - Ability to coach/motivate employees with tact in order to facilitate optimal performance - Must exhibit leadership capabilities and interpersonal skills - Maintain confidential information and abide by necessary rules and regulations - Strong organizational, problem-solving, and analytical skills - Manage conflicting priorities while clearly communicating and managing expectations - Proficiency in Microsoft Office (Word, Excel, PowerPoint) for presentations and reports - Flexible and able to multitask and work with changing priorities with enthusiasm - Self-motivated, detail-oriented, and prepared to work independently or as an active team player - Ability to remain focused and motivated during the auditing process - Consistent track record of 95%+ in Quality and Production scores in current/previous roles - Experience conducting clinical or non-clinical audits or quality assurance reviews What will you learn in the first 6 months? - You will learn the function of the Quality Assurance team within the Operations organization. - You will fully understand your job role and responsibilities and which tools assist you in your position - Familiarized with Integra’s QA platform (Genie) and how to navigate through it. Including how to adjudicate an audit appeal - Comprehensive understanding of Integra’s Utilization Management workflows and QA processes - Subject matter expert in the Policy and Procedures for the department you audit - During this time, you will set measurable goals for personal development and growth. What will you achieve in 12 months? - You will be fully integrated with your job, company and team. - You will be contributing your skills and knowledge to meeting your department's goals. - You will become confident in leading meetings with Interdepartmental Management teams and presenting complex concepts related to quality analysis EDUCATION: Bachelor’s degree in nursing Healthcare Quality Certification (e.g., CPHQ) or willingness to obtain within 12 months Salary: 70,000/Annually Benefits Offered - Competitive compensation and annual bonus program - 401(k) retirement program with company match - Company-paid life insurance - Company-paid short term disability coverage (location restrictions may apply) - Medical, Vision, and Dental benefits - Paid Time Off (PTO) - Paid Parental Leave - Sick Time - Paid company holidays and floating holidays - Quarterly company-sponsored events - Health and wellness programs - Career development opportunities Remote Opportunities We are actively seeking new colleagues in: Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Massachusetts, Michigan, North Carolina, Nevada, New Jersey, New York, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Washington. Our Story Founded in 2005, Integra Partners is a leading national durable medical equipment, prosthetic, and orthotic supplies (DMEPOS) network administrator. Our mission is to improve the quality of life for the communities we serve by reimagining access to in-home healthcare. We connect Payers, Providers, and Members through innovative technology and streamlined workflows affording Members access to top local Providers and culturally competent care. By focusing on transparency, accountability, and adaptability, we help deliver better health outcomes and more efficient management of complex healthcare benefits. Integra Partners is a wholly owned subsidiary of Point32Health. With a location in Michigan plus a remote workforce across the United States, Integra has a culture focused on collaboration, teamwork, and our values: One Team, Drive Results, Push the Boundaries, Value Others, and Build Community. We’re looking for energetic, talented, and dedicated individuals to join our team. See what opportunities we have available; there may be a role for you to engage in a challenging yet rewarding career in healthcare. We look forward to learning more about you. Integra Partners is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives.