Einleitung Du brennst für sauberen Code, moderne UI-Architekturen und barrierefreie Nutzererlebnisse? Dann ist das deine Chance, Teil eines Teams zu werden, das Design und Entwicklung auf ein neues Level bringt. Deine Aufgaben - Entwicklung moderner, skalierbarer Benutzeroberflächen mit TypeScript, React, HTML und CSS - Aufbau und Weiterentwicklung eines barrierefreien Design-Systems – für digitale Produkte, die für alle zugänglich sind - Erstellung und Pflege von Design Libraries nach dem Atomic Design Prinzip - Enge Zusammenarbeit mit UX-Design, Backend-Teams und Architektur - Sicherstellung höchster Code-Qualität durch Unit-Tests und End-to-End-Tests - Implementierung in Verbindung mit Java-Anwendungen auf Basis von Spring Boot Dein Profil - Mindestens 3 Jahre Erfahrung in der Frontend-Entwicklung - Projekterfahrung in der Entwicklung und Pflege von Design-Systemen - Gute Kenntnisse in Clean Code, Design-Patterns und Softwarearchitektur - Sicherer Umgang mit TypeScript, React, HTML, CSS - Spaß daran, dich in neue Technologien einzuarbeiten und jeden Tag dazuzulernen - Erfahrung im Schreiben automatisierter Tests (Unit, E2E) - Offenheit für barrierefreies Design und gutes Verständnis für Usability - Design & Collaboration: Figma, Storybook - Code & Versionskontrolle: GitHub Benefits - Ein Umfeld, in dem Technologie und Ästhetik gleichermaßen zählen - Projekte mit echtem gesellschaftlichem Mehrwert durch Barrierefreiheit - Gestaltungsspielraum, Eigenverantwortung und ein Team, das Qualität liebt - 30 Tage Urlaub - weil Erholung wichtig ist - Individuelles Onboarding - kein Sprung ins kalte Wasser - Top-Ausstattung - Mac oder Windows? Du entscheidest!r

• Own and prioritize the technology and agentic AI roadmap across Customer Support, Fulfillment, Pricing, and other COO-led teams — translating operational friction into phased, KPI-driven delivery. • Build and ship Claude Cowork and Claude Code agents that automate high-volume internal workflows, with confidence thresholds, escalation logic, and guardrails built in from the start. • Identify workflows where ops teams depend on engineering to resolve issues that could be self-served — and build the tooling that eliminates that dependency, upstream of any escalation. • Own KPIs around resolution time, first-contact resolution, AI deflection rate, and broken order rate — use them to drive data-backed roadmap decisions and demonstrate operational ROI. • Partner with the VP of Product to train operations teams on prompt engineering and agent-building, and serve as Automatiq’s internal voice for AI use cases across governance and strategy discussions. • Own the product and integration relationship for key operational platforms — partner with team leads to evaluate, configure, and evolve tools like Intercom across Customer Support, Fulfillment, and Pricing. • Redesign internal workflows from first principles — identify fragmentation, manual steps, and knowledge bottlenecks, and replace them with scalable, SOP-backed processes. • Ensure every deployed agent has a defined owner, risk tier, ROI business case, and human-approval gate — contribute to the AI Agent Registry and incident runbooks. • Embed input metrics, say/do ratios, and capacity-planning frameworks into the operational teams you support, so they operate with the same rigor as the product organization.

Viva a experiência SONDA! Aqui você transforma sua carreira Por que fazer parte da SONDA? Porque assim como você, amamos o que fazemos, temos paixão por inovação e estamos convencidos de que através do conhecimento e da tecnologia vamos transformar não só os negócios de nossos clientes, mas também o futuro.Na SONDA você terá uma experiência de trabalho com diversas oportunidades de desenvolvimento pessoal e profissional. Um excelente lugar para aprender e contribuir para melhorar a qualidade de vida das pessoas por meio da tecnologia Procuramos um Desenvolvedor Oracle OGTM que queira aprender e transformar sua carreira. Atuação remota das 08h ás 17h (SEG/SEX) Nesta função você irá: - Programar a solução de software de acordo com as normas e ferramentas da empresa, a fim de cumprir os padrões de qualidade definidos no acordo prévio do nível de atendimento ao cliente e garantindo um serviço de excelência. - Desenvolver funções como membro da divisão, executar funções de acordo ao software fornecido com as especificações do projeto. - Analisar os requisitos do sistema, processos de negócio existentes e sistemas de informação. - Construir melhorias e resolver erros. - Criar e fazer testes unitários e planos de testes unitários. - Suporte técnico a usuários avançados e áreas de negócio - Participação em deploys, testes e validações técnicas - Monitoramento de performance, disponibilidade e integrações (especialmente com SAP) - Organização e registro de documentações técnicas e boas práticas - Atuação no atendimento de chamados técnicos como Nível 2 (suporte especializado) Você precisa ter: - Graduação completa em TI - Experiência em Oracle Global Trade Management (OGTM) - Experiência com SAP SD/MM - Capacidade de investigar incidentes (logs, queries, integrações e comportamento do sistema) - Experiência em análise e resolução de problemas, com escalonamento quando necessário Requisito Desejável: - Conhecimento em PHP (7.x e 8.x) O que você pode esperar de nós Flexibilidade de trabalho, promovendo o equilíbrio entre sua vida pessoal e profissional. Desenvolvimento profissional e evolução constante das suas competências, sempre de acordo com os seus interesses.Um ambiente colaborativo, diverso e inovador, que incentiva o trabalho em equipe. O que oferecemos - SONDA Academy: uma plataforma de aprendizado que busca maximizar seu desenvolvimento profissional. - Trabalho Híbrido: Na SONDA sabemos que a flexibilidade é importante para o seu bem-estar, é por isso que contamos com jornadas presenciais e de teletrabalho. - SONDA Wellness: um programa que busca apoiá-lo no equilíbrio da sua vida pessoal e profissional, promovendo uma série de iniciativas focadas na sua saúde física, mental e social. E muito mais! + Diversidade + Inclusão = Inovação e colaboração Na SONDA estamos comprometidos com a diversidade. Promovemos um ambiente inclusivo, garantindo que os talentos possam trabalhar em um ambiente positivo que os convide a desenvolver sua carreira profissional com igualdade de oportunidades. Sabemos que a diversidade é um elemento fundamental para impulsionar a inovação, é por isso que buscamos candidatos com base em suas qualificações profissionais, independentemente de raça, cor da pele, religião, idade, sexo, orientação sexual, identidade de gênero, nacionalidade ou deficiência Faça parte da nossa equipe. #VempraSONDA #LI-GP1 #LI-ONSITE #LI-DNI

Overview GovCIO is currently hiring a Linux Administrator that will provide service desk, application and security management services for the Unified Jury Management System (UJMS). The analyst will be required to have troubleshooting, analytical, and decision-making skills to provide support and resolution to end-user issues or questions. The incumbent will provide operational and technical support to resolve software application, security, and technical issues associated with UJMS. This position is located in the United States and will be a full remote position. Responsibilities - Provide Tier 1 & 2 support for UJMS - Utilize ITSM tool to create or track issues/requests - Provide timely updates to tickets - Perform remote troubleshooting - Determine the best solution based on the issue and details provided by user - Properly escalate unresolved queries to the next level of support - Ensure proper recording, documentation, and closure for each issue - Follow up with users, provide feedback and see problems through to resolution - Preserve and grow the knowledge base for supported applications - Review and provide recommendations regarding application instructional or procedural documentation - Provide application support and system administration support services to include management of hardware, operating systems, databases, and software applications - Conduct IT application and security management activities Qualifications Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience - Minimum 5 years of IT work experience - Experience supporting Red Hat Enterprise Linux (RHEL) 7 or higher software applications - Experience with Apache Tomcat - Experience with Microsoft SQL Server - Strong understanding of troubleshooting IT issues - Flexibility and adaptability to handle different product service calls - Good verbal and written communication skills Clearance Required: Must be able to acquire and maintain an AOUSC Public Trust Preferred Skills and Experience - Experience with ServiceNow - Software application management experience - Network security experience - Understanding of ITIL best practices - Background in Federal appellate, district and bankruptcy court operations - Court experience with case management and/or jury management applications - CompTIA Linux+ or Linux Professional Institute LPIC-1 certification Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here’s what you can expect: - During the Interview Process - Virtual video interview conducted via video with the hiring manager and/or team - Camera must be on - A valid photo ID must be presented during each interview - During the Hiring Process - Enhanced Biometrics ID verification screening - Background check, to include: - Criminal history (past 7 years) - Verification of your highest level of education - Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: - Employee Assistance Program (EAP) - Corporate Discounts - Learning & Development platform, to include certification preparation content - Training, Education and Certification Assistance* - Referral Bonus Program - Internal Mobility Program - Pet Insurance - Flexible Work Environment *Available to full-time employees Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $100,000.00 - USD $125,000.00 /Yr.