• Prospect Identification & Research • Identify organizations that may benefit from 101VOICE solutions • Research school districts, municipalities, government agencies, and businesses • Identify key decision-makers (IT Directors, CTOs, CIOs, Technology Managers) • Validate contact information via websites, LinkedIn, and research tools • Maintain accurate prospect records in the CRM • Outbound Prospecting • Execute structured outreach via email, phone, and LinkedIn • Introduce 101VOICE and communicate the value of cloud communications • Engage prospects and assess interest • Follow up and nurture early‑stage opportunities • Meeting Scheduling & Opportunity Development • Schedule discovery meetings for Business Development Managers • Ensure meetings include the correct stakeholders • Provide background details to the sales team • Support pipeline growth through consistent meeting generation • CRM & Activity Tracking • Log outreach activities and interactions in the CRM • Track engagement and campaign progress • Maintain clean, organized, and accurate data • Market Awareness • Monitor organizations planning technology upgrades • Track public RFPs, procurement portals, and industry news • Identify opportunities for communications modernization

• Identify and generate qualified B2B leads across target industries. • Execute outbound outreach via email, LinkedIn, cold calling and other creative channels. • Qualify prospects. • Drive qualified leads signups and book sales meetings with decision-makers. • Maintain accurate CRM and outreach tracking.

• Generate new business opportunities through inbound and outbound prospecting, including email, phone, social channels, events, and campaigns. • Identify, research, and qualify prospective clients by understanding their needs, challenges, and readiness to engage with sales. • Create and execute outreach sequences, including personalized email campaigns and cold-calling to map and penetrate accounts. • Engage existing customers as needed to identify cross-sell or expansion opportunities across a defined segment or product (as applicable to the team). • Educate and nurture leads to progress them toward a qualified meeting or next step in the buyer journey. • Maintain accurate and up-to-date lead and activity data in CRM and sales engagement tools. • Collaborate with Account Executives to ensure smooth and effective handoff of qualified opportunities. • Partner with Sales, Marketing, and other teams to continuously refine lead-generation processes, messaging, and workflow improvements. • Achieve or exceed monthly and quarterly targets for qualified meetings, Sales Qualified Opportunities, and pipeline contribution. • Participate in ongoing training, coaching, and skill development.

• Active prospecting of potential client companies • Commercial outreach to present Recruitment and Selection services • Forwarding qualified leads for closing