Role Description The Site Reliability Engineer, Observability & RUM is responsible for improving end-to-end observability across our platforms and customer-facing applications, with a particular focus on frontend and Real User Monitoring (RUM). This role combines core SRE practices with ownership of monitoring, logging, tracing, alerting, and user-experience telemetry in production. - Help evolve observability capabilities across Azure and Kubernetes environments. - Improve incident detection and diagnosis. - Support decisions around managed versus self-managed observability tooling. - Partner closely with Engineering, Support, QA, and Security teams to ensure systems ship with actionable telemetry, dashboards, alerts, and operational runbooks. Qualifications - 5+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, or Observability Engineering roles. - Strong hands-on experience with observability and monitoring platforms, including several of the following: Elastic, Grafana, Prometheus, OpenTelemetry, Sentry, monitoring agents, and managed APM/observability platforms. - Experience implementing and supporting Real User Monitoring (RUM) and frontend/application observability in production environments. - Ability to work across frontend, backend, and platform teams to improve telemetry, alerting, and incident diagnosis. - Experience evaluating or operating managed observability platforms and understanding the trade-offs versus self-managed stacks. Requirements - (Nice to have) Experience supporting ML, AI, or LLM-backed services in production (RAG, LangSmith, Arize Phoenix, LangChain, LangGraph, Azure OpenAI, OpenAI, or Anthropic APIs). Company Description At CluePoints, we’re redefining how clinical trials are run. As the premier provider of Risk-Based Quality Management (RBQM) and Data Quality Oversight software, we harness advanced statistics, artificial intelligence, and machine learning to ensure the quality, accuracy, and integrity of clinical trial data, helping life sciences organizations bring safer, more effective treatments to patients faster. - Ambitious, fast-growing technology scale-up. - Diverse international team representing more than 20 nationalities. - Culture of collaboration, flexibility, and continuous learning. - Values of Care, Passion, and Smart Disruption. - Mission to create smarter ways to run efficient clinical trials and deliver AI-powered insights that improve human outcomes worldwide.

• Help build, deploy, and manage cloud infrastructure and CI/CD pipelines in support of modern application development. • Work across Azure environments, supporting automation, monitoring, and secure delivery practices that keep applications reliable, scalable, and resilient.

DevOps Engineer | Midnight Foundation Location: This is a full-time remote role for candidates based in Asia, with 1–2 hours of daily overlap required with US or EU time zones. Schedule: Flexible (Sunday–Thursday or Tuesday–Saturday) Work Schedule The Role You are ready to apply best practices for monitoring, observability, security, and infrastructure automation to expand the multi-cloud and bare metal platforms powering our Cardano and Midnight deployments. The ideal candidate is passionate about blockchain, privacy, and disrupting the status quo.

Role Description You are ready to apply best practices for monitoring, observability, security, and infrastructure automation to expand the multi-cloud and bare metal platforms powering our Cardano and Midnight deployments. The ideal candidate is passionate about blockchain, privacy, and disrupting the status quo. Key Responsibilities - Protocol Reliability: Ensure availability of our services, specifically targeting 99.99% system uptime for critical blockchain infrastructure. Response to incidents and identify potential issues in a timely manner. - Blockchain Ops: Develop and maintain open source tools to manage a Cardano and Midnight infrastructure in a multi-cloud or bare metal hybrid environment (AWS, Google Cloud, and bare metal). - Pre-Launch Defense: Actively troubleshoot issues during testing and deployment, catching and solving protocol-level bottlenecks before mainnet upgrades. - CI/CD Mastery: Build and maintain pipelines for Midnight projects using GitHub Actions and other tools to ensure a secure software development life cycle. - On-Call & Incident Response: Participate in the on-call rota, providing rapid mitigation for production system interruptions. - Scaling: Plan, coordinate, and manage the progressive transition from a foundation-coordinated federated validator model to a fully decentralized validator network. Qualifications - 5+ years in a DevOps/SRE role, with direct experience in blockchain infrastructure. - Strong experience with Linux-based systems and administration. - Working knowledge of container environments and Kubernetes orchestration. - Proficient with Grafana, Prometheus, or similar tools for real-time monitoring. - Expert in shell scripting, with knowledge of systems languages, Rust, Go and Python. - Extensive experience configuring, scaling, monitoring, and tuning services in AWS/GC. - Proven ability to write clear operational designs and blameless post-mortems. - Experience with continuous integration and continuous delivery tools, like Jenkins, GitHub Actions, etc. Nice to Have - Previous experience running and maintaining Cardano stake pools or partner chain nodes. - Experience with tools like GitOps workflows and Nix for reproducible builds.