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SupportYourApp logo
SupportYourApp

Support-as-a-Service that helps companies scale faster by taking care of their customers’ needs.

(fluent English, Systems Technician) Technical Support Consultant (remote)

AnyAnyContractRemoteMid LevelTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

Brazil

Posted

63 days ago

Salary

0

Seniority

Mid Level

Job Description

(fluent English, Systems Technician) Technical Support Consultant (remote)

SupportYourApp

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: - Deliver outstanding technical support via phone, chat, and email; - Communicate with technical teams and system operators to provide updates, clarify issues, and coordinate resolutions; - Monitor and respond to SCADA alerts and control system notifications, ensuring timely identification of potential technical issues; - Perform initial troubleshooting and diagnostics to determine the root cause of SCADA or control system faults; - Log, prioritize, and escalate incidents according to established incident management procedures; - Build strong and lasting customer relationships, ensuring effective resolution of user concerns and system alarms; - Maintain accurate documentation of daily checks, system status reports, incident logs, and support tickets; - Apply customer support best practices to ensure a high-quality user experience; - Maintain a strong understanding of client solutions while meeting established KPIs. What you need to succeed in this role: - Excellent English skills (at least C1 for written and verbal communication); - Proven Technical Support experience; - Diploma or Associate Degree in Electrical Engineering, Electronics, Instrumentation, Industrial Automation, Computer Science, Mechatronics, or IT (systems or networking focus); - Strong communication skills, with the ability to clearly explain technical issues to both engineers and non-technical operators; - Incident management experience, including the ability to identify, log, prioritize, and escalate SCADA alerts or technical issues according to established procedures; - Customer and operator support mindset, demonstrating patience, responsiveness, and a proactive approach to resolving issues; - Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Will be a great plus: - Familiarity with IT ticketing systems and remote support tools. Benefits: - Flexible schedule; - Opportunity to cooperate fully remotely; - Inclusive international environment; - Compensation in USD; - Rewards for referring friends; - Balance between project workload and personal time, but also – internal health policy; - Responsive leadership interested in your development and long-lasting cooperation; - Greenhouse conditions for self-development; - A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

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Physical Therapist for Adult IDD clients in Texas - Teletherapy

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Here at Soundly Speaking we believe God has called us to serve the adult IDD population, and we lead our employees with kindness and honesty. Our therapists work “To provide needed and deserved therapy to every single qualified IDD adult in Texas while providing compassion for today and hope for tomorrow”. We believe in our 5 core values: Consistently Communicate Positively Passionate Radically Reliable Honorably Honest Contagiously Caring If you are a creative, reliable, and motivated person please apply. Upload your application, cover letter, and resume here and we will be in contact with applicants. If you want to learn more about Soundly Speaking Therapy Services, please visit our website at https://www.soundlyspeakingtherapyservices.com for more information, or email us at Caleb@soundlyspeakingtherapyservices.com .

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Physical Therapist for Adult IDD clients in Texas (Teletherapy) Requirements: - Ability to learn on the job and have the ability to utilize and augment the materials we provide - Texas-issued Physical Therapist License A day in the life of one of our therapists can look like: - Meeting with clients over Zoom and providing accurate evaluations and reevaluations. - Documenting evaluation visits and contacting families and case managers to share updates - Monitoring Assistants as needed to make sure they can provide the highest quality service and being there to answer any questions they may have - Looking to hire passionate and committed Physical Therapists who are dedicated to serving adult individuals with intellectual and developmental disabilities within the major cities of Texas. As the #1 adult IDD therapy provider in Texas, Soundly Speaking works closely with dayhab staff and families to serve our inspiring clients ages 21 and up. - Soundly Speaking provides both in-person and teletherapy services to our clients. Based on an hourly wage, we expect our Physical Therapists to: - Provide high quality evaluations in the client’s home and communicate with families about the therapy sessions - Provide the appropriate amount of supervision for their assistants - Adaptability and teamwork skills - Turn in paperwork in a 24 hour timeline - Maintain confidentiality of patient records in accordance with HIPAA, State, and Federal Regulations -Why apply for this position? - The opportunity to work with amazing patients in an underserved community - Changing patients’ lives by helping them expand their horizons - Be a part of a friendly and motivating work environment - W2 Part Time Position - We are the largest provider of Speech, Physical, and Occupational Therapy for the adult Intellectual and Developmental Disabilities community in Texas. - Here at Soundly Speaking we believe God has called us to serve the IDD population, and we lead our employees with kindness and honesty. Our therapists work “To provide needed and deserved therapy to every single qualified IDD adult in Texas while providing compassion for today and hope for tomorrow”. We believe in our 5 core values: Consistently Communicate, Positively Passionate, Radically Reliable, Honorably Honest, and Contagiously Caring. Our therapists follow these values with each and every client, as well as in everyday life. - If you are a creative, reliable, and motivated person please apply. Upload your application, cover letter, and resume here and we will be in contact with applicants. - DO NOT apply if you do not have a valid Texas-issued Physical Therapist License. A valid license is obtained after completion of a Doctorate in Physical Therapy and taking the accredited exam to obtain a valid Texas Physical Therapist License. - DO NOT apply if you are not comfortable working with adults in their homes and/or outside of a clinic. If you want to learn more about Soundly Speaking Therapy Services, please visit our website at https://www.soundlyspeakingtherapyservices.comfor more information, or email us at caleb@soundlyspeakingtherapyservices.com.

United States
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We open, turnaround, and manage K-12 public charter schools.

Any63 days ago
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ACCEL Schools logo

Virtual Special Education Coordinator - SY 26-27

ACCEL Schools

We open, turnaround, and manage K-12 public charter schools.

Any63 days ago
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Hugging Face logo

Elementary Teacher

Hugging Face

The AI community building the future.

Any64 days ago
Full TimeRemoteTeam 51-200Since 2016H1B Sponsor

Job Description Required Certificates and Licenses: Elementary - If the current Teaching Certification is from another state, the hire must get reciprocity within the state of West Virginia within 60 days of employment Residency Requirements: Strongly prefer residents of West Virginia - May consider residents of surrounding states (KY, PA, OH, MD, DE, or VA) Salary Range : $44,000 - $46,000 plus the eligibility of a performance bonus along with the opportunity to receive stipends Start Date: School Year 26/27 The remote Elementary Teacher is a highly qualified, state certified educator responsible for delivering specific course content in an online environment. Teachers provide instruction, support, and guidance, manage the learning process, and focus on students’ individual needs. Teachers monitor student progress through Stride K12’s learning management system. They actively work closely with students and parents/learning coaches to advance each student’s learning toward established goals. Teachers typically work from home but must travel occasionally throughout the year to various school functions, such as state testing or as otherwise required by the school. K12, a Stride Company, believes in Education for ANY ONE. We provide families with an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. Passionate Educators are needed at the Stride K12 partner school, West Virginia Virtual Academy (WVVA). We want you to be a part of our talented team! The mission of West Virginia Virtual Academy (WVVA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us! This is a full-time REMOTE position. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 9-5 (or 8-4) or as defined by the school. ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties. - Provides rich and engaging synchronous and asynchronous learning experiences for students - Commitment to personalizing learning for all students - Demonstrates a belief in all students’ ability to succeed and meet high expectations - Differentiates instruction based on student level of mastery - Augments course content according to prescribed policies and procedures using appropriate asynchronous and synchronous tools under guidance from principal and coach - Maintains grade book ensuring student academic integrity, makes student placement and promotion decisions, and alerts administrators to concerns about student performance and progress - Prepares students for high stakes standardized tests - Understands that a primary responsibility is to establish and maintain positive rapport with families and regularly communicates with and responds to students and learning coaches/parents in a timely manner - Supports learning coaches/parents with student curricular and instructional issues, as well as basic troubleshooting in a virtual classroom environment that is in line with academy policies and procedures - Travels as required (on average once per month and/or approximately 20% of the time) for face-to-face professional development, student testing, and as required by school REQUIRED MINIMUM QUALIFICATIONS: - Bachelor's degree AND - Active state teaching license AND - Ability to clear required background check DESIRED QUALIFICATION: - Experience working with proposed age group. - Experience supporting adults and children in the use of technology. - Experience teaching in an online (virtual) and/or in a brick-and-mortar environment. - Experience with online learning platforms. - Ability to work collaboratively with other teachers to interpret and produce numeric, tabular, and graphic representations of student data, and use it to drive instructional decisions. - Receptive to receiving coaching regularly with administrators and teacher trainers. - Ability to embrace change and adapt to ensure excellent student outcomes. - Proficient in Microsoft Excel, Outlook, Word, PowerPoint. - Ability to rapidly learn and adapt to new technologies and teaching platforms. - Ability to maintain teacher certification/professional development hours and fluency in K12 systems, programs and curriculum. Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range. - We anticipate the salary range to be $45,000.00. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - This position is virtual. The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Job Type Regular The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

United States
$44K - $46K / year
Job Closed