• Serves as an Operations liaison between various departments such as Digital and Sales • Supports the implementation process of new clients and account updates to current clients • Provides product solutions and aids in complex client setups • Coordinates, manages and monitors the order activity process, processes, and technology of all new clients • Responsible for conveying necessary product solutions to align with current client needs • Develops, contributes to and/or updates product guides, implementation best practices, process documentation, work instructions and partner guides • Serves as a subject matter expert for Asurint products, services and processes • Creates and demonstrates the shortest pathway to success for client prospects by analyzing client business needs against company products and services • Partners cross functionally to bridge gaps between Sales, Internal Business Operations and IT • Manages pre-implementation project checklist to ensure all required documentation has been included within the MSA • Manages and/or assists with client trainings and demos for prospects, trials and clients with complex technical requirements and/or high value prospects • Ability to troubleshoot package and system configurations and convey product gaps or improvements to IT • Develops custom product, training and solutions guides based on client need or request • Serves as an escalation point for technical and package/account settings • Ongoing collection and analysis of technology and product feedback for future enhancements • Contributes to revenue retention and growth of new clients by creating and monitoring order churn reports

Role Description Ora’s Senior Clinical Project Managers (Sr. CPM) are critical in driving clinical ophthalmic projects forward utilizing best practices in order to ensure budgets, timelines, and clinical trial requirements are being met on behalf of the sponsor. This role will work independently to manage cross functional project teams as well as overseeing other projects they are not directly managing, as a senior member of the clinical operations team, to provide support to more junior team members. Sr. CPM’s have active involvement in each assigned project in order to meet milestones, resolve issues and/or conflicts in addition to frequent interactions with the study team including but not limited to clinical trial associates, monitoring, clinical research coordinators, investigators and senior management. They are responsible for creating project plans and provide weekly budget and progress reviews for each study in addition to preparing high-quality reports. What You’ll Do - May manage department Clinical Project Managers, Assistant Project Managers, Clinical Trial Associates and other supporting staff. - Manages cross functional project teams derived from the groups within clinical development to deliver a high-quality clinical trial(s) in compliance with all regulations and SOPs. - Works with functional areas on initiating, planning, executing, controlling, closing and resourcing clinical trial projects. - Acts as an operational nexus or focal point for interdepartmental and intradepartmental groups (e.g. stats, data management, safety, manufacturing, regulatory, vendors). - Reviews protocol, source documents and CRFs and tracks them to completion. - Responsible for creating and maintaining project timelines for each project and uses these timelines to track and manage a project’s progress. - Responsible for creating Project Plans (Roles and Responsibility Tables and Communication Plans) and weekly project budget and progress reviews for each study. - Reviews study metrics for performance and quality with the team and management. - Prepares high-quality reports (financial, project, etc.) for management on program status and issues. - Ensures review of clinical electronic Trial Master File (eTMF) for completeness. - Manages and coordinates all vendors involved in the clinical trials (e.g. central labs, IVRS, reading centers). - May represent Ora at professional meetings or seminars. - Participates in preparing new study budgets, proposal documents and participating in bid defenses. - Active role in department and company-wide process improvement initiatives. - Travel of up to 15% is required (mainly domestic, overnight). - Adhere to all aspects of Ora’s quality system. - Adhere to all essential systems and processes that are required at Ora to maintain compliance to Ora’s data integrity & business ethics and regulatory requirements. - Clear and sustained demonstration of Ora’s values -- prioritizing kindness, operational excellence, cultivating joy and scientific rigor. - Responsibilities may differ from the above based on the specific needs of the business. Qualifications - Bachelors’ degree in Life Science with at least 7 years of clinical trial experience. Years of experience may be considered in lieu of education. - Minimum of 3 years of clinical project management experience. Requirements - Ophthalmology experience preferred. - Understanding of multi-center drug and/or device trials. - Experience with Veeva TMF and CTMS systems. - Ability to establish and maintain effective professional relationships with co-workers, managers and clients. - Highly effective organizational and communication skills. - Ability to plan, identify risks, anticipate issues and outcomes and respond strategically, tactically and operationally while balancing short-term and long-term company objectives. - Demonstrated expertise of applicable regulatory requirements and GCP. - Demonstrated leadership skills and the ability to multitask and to solve problems proactively. - Proficiency with Excel, PowerPoint and vendor management. - Multi-lingual communication is a plus. Benefits - Competitive salaries along with a structured pension plan. - Offering private medical insurance healthcare beginning day 1 provided by Vitality and SimplyHealth. - Company Paid Life & Disability Insurance through Canada Life. - 25 days of annual leave + Birthday PTO + bank holidays. - Remote & Wellness Reimbursement for workspace and wellness purchases. - Continued opportunities to grow and develop your career journey. - Opportunities to work with colleagues across the globe. - A chance to research new ophthalmic therapies that will impact patients across the globe.

Job Title: Weapons & Ammunition Management (WAM) Project Manager Location: Nigeria Hours: Full Time Contract Type: Permanent Salary: Competitive, dependent on experience Reports To: WAM West Programme Manager (PM) Direct Reports: WAM West Operations Manager, National team – Ops, Finance and Administration Key Internal Contacts/Relationships: The WAM Directorate – Director of WAM, WAM West PM, RFM, WAM HR Key External Contacts/Relationships:  Military, Police, ECOWAS, Embassies (specifically the US, UK, Dutch) Job Purpose: Leading an enthusiastic country team within the WAM Directorate. Developing existing projects and expanding on new developments. About HALO: HALO is the leading global NGO addressing the impact and drivers of conflict in 30 countries and territories, with over 8,000 staff. Most of our staff are local employees and include a growing number of women. Our primary duty is to serve people affected by conflict, clearing landmines and the explosive remnants of war that threaten lives and livelihoods long after fighting has finished. We make land safe where war has ended, while also assisting those affected by active conflict and endemic violence. HALO addresses human suffering caused by armed violence in some of the world’s most fragile places, securing weapons and ammunition and working with both state and community actors to reduce the prevalence of armed violence. The HALO Trust began work in weapons and ammunition management (WAM) in 2011, in Côte d’Ivoire. Since then, work has expanded into 12 countries, including Nigeria in 2021. The WAM Directorate currently operates 17 contracts from institutional and private donors for projects across two of HALO’s Strategic Goals. To date, HALO’s global WAM projects have built and refurbished 344 armouries and explosive storage facilities, marked and registered over 61,000 weapons, and trained nearly 1,500 national security force personnel in safe storage and disposal of at-risk weapons and ammunition. This is a great opportunity to join or progress in the WAM directorate with a dynamic group of technical specialists, project management and delivery staff. PLEASE NOTE THAT THIS ROLE IS BASED FULL-TIME IN GUATEMALA, AND CANNOT BE CONDUCTED REMOTELY About the role: HALO is seeking to recruit a Weapons and Ammunition Management Project Manager (WAM PjM) who will oversee and manage the Nigeria project’s activities. They must have proven experience in project management, ideally including within high security environments. The WAM PjM is responsible for day-to-day management and delivery of project outputs and is the main focal point for external stakeholder engagement. They must ensure that contractual obligations are met and that project activities are conducted in the safest and most efficient manner possible, particularly in accordance with international standards, HALO’s SOPs, regulations and policies, as well as Nigerian laws. The WAM PjM will be based in the HALO office/guest house in Abuja but required to make visits to other locations in Nigeria, including high security in the North East. They will also be required to visit countries in the ECOWAS region in support of the West Africa region. Responsibilities: - Plan and manage the project’s grants including operational delivery and other contractual objectives including quality assurance, monitoring and evaluation, and general oversight through field visits to project locations, across Nigeria but including the high security zones of the North East. - Compile and submit internal and external reports in coordination with the Regional Support Officer and WAM PM, as required and in line with contractual obligations. - Pursue and develop new funding opportunities in Nigeria with support from the WAM PM, WAM Donor Relations Manager and other HALO HQ departments. - Ensure all project activities and tasks are conducted in compliance with HALO and donor policy. - Manage the project’s finances in coordination with the WAM PM, the International and Regional Finance Managers, including budgeting, forecasting and monitoring of expenditure in accordance with donor and HALO global financial policies. - Manage the procurement, supply levels, and movements of associated WAM equipment. - Lead the project’s stakeholder engagement, particularly with diplomatic missions in Nigeria, national authorities and government departments, CSOs and I/NGOs. - Plan, coordinate and manage HALO and external visits to the project, including global specialists for project delivery. This may include arranging travel, accommodation and briefing visitors on the project and security situation. - Manage the training, employment and vetting of project staff and beneficiaries (where applicable). - Represent HALO during major engagements with government institutions or partner events such as workshops or round table meetings. - Manage staff welfare, including morale, motivation, and discipline in compliance with HALO policy and relevant local employment laws. - Ensure HALO’s presence in Nigeria is compliant with all relevant national laws and regulations. General: - Uphold HALO’s core values and standards, promoting its ethos and mission statement. - Ensure familiarity with and adherence to all HALO policies and procedures, especially the code of conduct and safeguarding

Job Title: Weapons & Ammunition Management (WAM) Project Manager Location: Nigeria Hours: Full Time Contract Type: Permanent Salary: Competitive, dependent on experience Reports To: WAM West Programme Manager (PM) Direct Reports: WAM West Operations Manager, National team – Ops, Finance and Administration Key Internal Contacts/Relationships: The WAM Directorate – Director of WAM, WAM West PM, RFM, WAM HR Key External Contacts/Relationships:  Military, Police, ECOWAS, Embassies (specifically the US, UK, Dutch) Job Purpose: Leading an enthusiastic country team within the WAM Directorate. Developing existing projects and expanding on new developments. About HALO: HALO is the leading global NGO addressing the impact and drivers of conflict in 30 countries and territories, with over 8,000 staff. Most of our staff are local employees and include a growing number of women. Our primary duty is to serve people affected by conflict, clearing landmines and the explosive remnants of war that threaten lives and livelihoods long after fighting has finished. We make land safe where war has ended, while also assisting those affected by active conflict and endemic violence. HALO addresses human suffering caused by armed violence in some of the world’s most fragile places, securing weapons and ammunition and working with both state and community actors to reduce the prevalence of armed violence. The HALO Trust began work in weapons and ammunition management (WAM) in 2011, in Côte d’Ivoire. Since then, work has expanded into 12 countries, including Nigeria in 2021. The WAM Directorate currently operates 17 contracts from institutional and private donors for projects across two of HALO’s Strategic Goals. To date, HALO’s global WAM projects have built and refurbished 344 armouries and explosive storage facilities, marked and registered over 61,000 weapons, and trained nearly 1,500 national security force personnel in safe storage and disposal of at-risk weapons and ammunition. This is a great opportunity to join or progress in the WAM directorate with a dynamic group of technical specialists, project management and delivery staff. PLEASE NOTE THAT THIS ROLE IS BASED FULL-TIME IN GUATEMALA, AND CANNOT BE CONDUCTED REMOTELY About the role: HALO is seeking to recruit a Weapons and Ammunition Management Project Manager (WAM PjM) who will oversee and manage the Nigeria project’s activities. They must have proven experience in project management, ideally including within high security environments. The WAM PjM is responsible for day-to-day management and delivery of project outputs and is the main focal point for external stakeholder engagement. They must ensure that contractual obligations are met and that project activities are conducted in the safest and most efficient manner possible, particularly in accordance with international standards, HALO’s SOPs, regulations and policies, as well as Nigerian laws. The WAM PjM will be based in the HALO office/guest house in Abuja but required to make visits to other locations in Nigeria, including high security in the North East. They will also be required to visit countries in the ECOWAS region in support of the West Africa region. Responsibilities: - Plan and manage the project’s grants including operational delivery and other contractual objectives including quality assurance, monitoring and evaluation, and general oversight through field visits to project locations, across Nigeria but including the high security zones of the North East. - Compile and submit internal and external reports in coordination with the Regional Support Officer and WAM PM, as required and in line with contractual obligations. - Pursue and develop new funding opportunities in Nigeria with support from the WAM PM, WAM Donor Relations Manager and other HALO HQ departments. - Ensure all project activities and tasks are conducted in compliance with HALO and donor policy. - Manage the project’s finances in coordination with the WAM PM, the International and Regional Finance Managers, including budgeting, forecasting and monitoring of expenditure in accordance with donor and HALO global financial policies. - Manage the procurement, supply levels, and movements of associated WAM equipment. - Lead the project’s stakeholder engagement, particularly with diplomatic missions in Nigeria, national authorities and government departments, CSOs and I/NGOs. - Plan, coordinate and manage HALO and external visits to the project, including global specialists for project delivery. This may include arranging travel, accommodation and briefing visitors on the project and security situation. - Manage the training, employment and vetting of project staff and beneficiaries (where applicable). - Represent HALO during major engagements with government institutions or partner events such as workshops or round table meetings. - Manage staff welfare, including morale, motivation, and discipline in compliance with HALO policy and relevant local employment laws. - Ensure HALO’s presence in Nigeria is compliant with all relevant national laws and regulations. General: - Uphold HALO’s core values and standards, promoting its ethos and mission statement. - Ensure familiarity with and adherence to all HALO policies and procedures, especially the code of conduct and safeguarding