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Prime System Solutions logo
Prime System Solutions

"Empowering Excellence, Ensuring Continuity, Uninterrupted Success"

Technical Operations Coordinator

OperationsOperationsFull TimeRemoteMid LevelTeam 51-200Since 2023H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

72 days ago

Salary

0

Seniority

Mid Level

English

Job Description

Technical Operations Coordinator

Prime System Solutions

We are looking for a proactive, detail-oriented, and highly organized Technical Operations Coordinator to support day-to-day business operations across sales support, client outreach, marketing execution, and internal process coordination. This role is ideal for someone who is comfortable working in a structured, fast-paced environment and can confidently balance administrative, operational, and client-facing responsibilities. The right candidate should be able to follow established processes, maintain accurate records, and help keep the team organized and accountable. This is not a traditional assistant role. It is a hybrid operations position that plays an important part in supporting business growth, maintaining operational discipline, and ensuring consistent execution across multiple functions. Key Responsibilities Technical & Operational Coordination - Support day-to-day operational and administrative tasks to help keep internal workflows organized and on track - Maintain accurate documentation, process notes, and task follow-ups - Assist in improving and maintaining structured workflows and operational processes - Help ensure tasks, follow-ups, and action items are completed in a timely manner - Support team coordination and contribute to overall operational efficiency Light Outbound / Prospecting Support - Assist with initial outbound outreach through cold calling and follow-up communication - Use structured scripts to help qualify prospects and book meetings - Track outreach activity and maintain accurate updates in the CRM system - Keep contact lists clean, organized, and updated with relevant notes and next steps - Support the team in maintaining consistency across prospecting activities Social Media & Marketing Execution - Schedule and manage social media posts across designated platforms - Assist with basic marketing automation workflows, including: - email campaigns - follow-up sequences - contact list segmentation - - Help ensure marketing activities are executed accurately and on schedule - Support campaign consistency, follow-through, and process compliance - Assist with light coordination of marketing-related tasks and content scheduling CRM & Process Management - Maintain clean and accurate CRM records - Update client and prospect information, notes, and activity logs - Help monitor workflow progress and ensure important updates are captured properly - Support process discipline by helping maintain organization and accountability across tasks and systems

Job Requirements

  • Previous experience in an Operations Coordinator, Administrative Support, Technical Coordinator, Sales Support, Lead Generation, Marketing Support, or similar role
  • Strong organizational skills and ability to manage multiple priorities
  • Excellent written and verbal communication skills
  • Comfortable following structured processes and working independently in a remote environment
  • Detail-oriented with strong follow-through and task ownership
  • Comfortable supporting outbound outreach and client-facing coordination
  • Preferred / Nice to Have
  • Experience working in an MSP (Managed Service Provider), B2B services, or another structured service-based environment
  • Familiarity with tools such as:
  • Autotask
  • IT Glue
  • CRM platforms
  • marketing automation tools
  • task/project management systems
  • Experience supporting sales, operations, or service teams
  • Exposure to technical services, service desk, or IT-related environments is a plus
  • Core Competencies
  • We are looking for someone who is:
  • Proactive and able to take initiative
  • Highly organized and process-driven
  • Detail-oriented with strong accuracy
  • Able to communicate professionally and clearly
  • Comfortable working with structure while also helping improve existing workflows
  • Reliable, consistent, and able to support team accountability
  • What Success Looks Like in This Role
  • Outbound and follow-up tasks are completed consistently
  • CRM and operational records remain clean and up to date
  • Marketing and scheduling tasks are executed accurately and on time
  • Internal processes are followed and supported effectively
  • The team operates with better structure, visibility, and follow-through

Benefits

  • Remote Setup
  • Competitive Compensation
  • Paid Time Off / Leave Credits
  • Government-Mandated Benefits
  • HMO
  • Opportunity to work in a structured, growth-oriented environment
  • Exposure to operations, sales support, marketing execution, and technical service workflows
  • Career growth opportunities for candidates looking to build experience in operations, coordination, and business support

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Technical Operations Coordinator

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"Empowering Excellence, Ensuring Continuity, Uninterrupted Success"

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