• Lead the process of transitioning new clients from their existing human capital management software to the PuzzleHR product suite; utilize effective client service and change management practices to ensure a smooth conversion. • Act as the primary client contact throughout the client implementation process; escalate needs, issues, concerns to the business partners and management as appropriate. • Establish a strong working relationship with each client based on clear expectation-setting and mutual trust building. • Ensure clients’ requirements and business objectives are defined clearly that they are well understood by the entire project team. • Serve as the subject matter expert and advocate for the PuzzleHR product suite; ensure set up is consistent with the clients’ needs and expectations. • Proactively consult clients on best practices and necessary system and process changes to achieve implementation milestones and goals. • Possess working knowledge of the full PuzzleHR product suite to make connections across services and provide consultation of best practices and system utilization in multiple human capital management disciplines. • Work in coordination with non-client facing implementation team members to ensure accurate database configuration. • Test client data and PuzzleHR system configuration to ensure proper functionality and quality; resolve data discrepancies from testing and/or initial production activity within the software. • Investigate, analyze, and recommend solutions for clients’ issues; collaborate with implementation leadership and technical support staff to eliminate recurring issues. • Maintain accurate project status in PuzzleHR project management software; provide real time updates as needed to project stakeholders; proactively identify and mitigate project risks. • Conduct telephone/web-based and/or face to face training sessions with new users. • Work closely with sales partners to ensure client expectations are being met; provide technical expertise to support the Sales team when needed. • Transition clients to ongoing Client Services Support resources upon successful implementation. • Train and mentor new team members. • Serve as a thought leader for continuous improvement of the implementation process. • Identify broad level enhancements that will continue to foster the delivery of an “amazing client experience” and drive client satisfaction and retention. • Provide recommendations for advancing project management processes and/or methodologies.

• Lead the process of transitioning new clients from their existing human capital management software to the PuzzleHR product suite; utilize effective client service and change management practices to ensure a smooth conversion. • Act as the primary client contact throughout the client implementation process; escalate needs, issues, concerns to the business partners and management as appropriate. • Establish a strong working relationship with each client based on clear expectation-setting and mutual trust building. • Ensure clients’ requirements and business objectives are defined clearly that they are well understood by the entire project team. • Serve as the subject matter expert and advocate for the PuzzleHR product suite; ensure set up is consistent with the clients’ needs and expectations. • Proactively consult clients on best practices and necessary system and process changes to achieve implementation milestones and goals. • Possess working knowledge of the full PuzzleHR product suite to make connections across services and provide consultation of best practices and system utilization in multiple human capital management disciplines. • Work in coordination with non-client facing implementation team members to ensure accurate database configuration. • Test client data and PuzzleHR system configuration to ensure proper functionality and quality; resolve data discrepancies from testing and/or initial production activity within the software. • Investigate, analyze, and recommend solutions for clients’ issues; collaborate with implementation leadership and technical support staff to eliminate recurring issues. • Maintain accurate project status in PuzzleHR project management software; provide real time updates as needed to project stakeholders; proactively identify and mitigate project risks. • Conduct telephone/web-based and/or face to face training sessions with new users. • Work closely with sales partners to ensure client expectations are being met; provide technical expertise to support the Sales team when needed. • Transition clients to ongoing Client Services Support resources upon successful implementation. • Train and mentor new team members. • Serve as a thought leader for continuous improvement of the implementation process. • Identify broad level enhancements that will continue to foster the delivery of an 'amazing client experience' and drive client satisfaction and retention. • Provide recommendations for advancing project management processes and/or methodologies.

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Team: The AlphaSense Finance team is responsible for efficiently driving the creation of enterprise value by supporting capital allocation decisions across the business. We exist to help the company make intelligent, data-driven decisions through financial analysis; scenario modeling; tracking, interpreting and disseminating key performance indicators; and by serving as a critical thought partner to senior leadership. About the Role: We are looking for a passionate, analytical, and detail-oriented professional to run our global payroll function. The company is growing rapidly, and with payroll recently brought in-house and employees across more than 35 states, we need a highly competent and experienced individual to ensure accurate and timely payroll processing, as well as compliance reporting to relevant authorities. This role will be responsible for leading and managing end-to-end payroll operations across the US, Canada, Europe, and Asia, as well as managing a team of payroll specialists. You will report to the Corporate Controller and partner cross-functionally as we continue to build a world-class, scalable payroll process to support our continued high growth. The ideal candidate combines strong technical payroll expertise, global compliance knowledge, leadership capability, and experience with Workday Payroll processing. Who You Are: - 10+ years experience with both US domestic and international payroll, preferably at a high-growth company. - Experience with Workday Payroll is required. - Expertise in application of state and local payroll taxes, application of benefits, 401k, and all other aspects of payroll. - Expert level knowledge of payroll related best practices and applicable wage and hour regulations. - Strong ability to accurately interpret and apply organizational procedures, rules, and regulations. - Successfully led system optimization initiatives and established payroll processes in new countries from the ground up. - Experience with creating and running customized Workday reports that are needed for all tax, compliance, and regulatory purposes. - Working knowledge of payroll accounting / general ledger activities. - Proven organizational skills with attention to detail and the ability to prioritize and work well in an environment with competing demands. - You pride yourself on your professional manner and ability to deal with a high volume of employee inquiries. What You’ll Do: - Own the end-to-end payroll process for a 2000+ employee company operating in the US, Canada, Europe, and Asia. - Ensure accurate and timely payroll processing in compliance with local tax, labor, and statutory regulations. - Mitigate payroll risks through proactive evaluation of processes and implementation of best-in-class procedures. - Establish best in class reconciliations, internal controls, and review processes for each pay cycle. - Lead year-end processing including W-2s, P60s, T4s, and other country specific reporting requirements. - Partner with the HRIS team to maintain system integrity and data accuracy. - Collaborate with the Accounting, People, FP&A, and Legal teams to establish funding requirements, resolve issues, and provide payroll support as needed. - Maintain SOX narratives relative to payroll procedures and internal controls. - Support internal and external audits. - Manage, develop, and mentor a team of payroll specialists. - Promote a culture of accountability, compliance, and continuous improvement. For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below. You may also be offered a performance-based bonus, equity, and a generous benefits program. Base Compensation Range $150,000—$225,000 USD AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: - AlphaSense never asks candidates to pay for job applications, equipment, or training. - All official communications will come from an @alpha-sense.com email address. - If you’re unsure about a job posting or recruiter, verify it on our Careers page. If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

• Own the end-to-end payroll process for a 2000+ employee company operating in the US, Canada, Europe, and Asia. • Ensure accurate and timely payroll processing in compliance with local tax, labor, and statutory regulations. • Mitigate payroll risks through proactive evaluation of processes and implementation of best-in-class procedures. • Establish best in class reconciliations, internal controls, and review processes for each pay cycle. • Lead year-end processing including W-2s, P60s, T4s, and other country specific reporting requirements. • Partner with the HRIS team to maintain system integrity and data accuracy. • Collaborate with the Accounting, People, FP&A, and Legal teams to establish funding requirements, resolve issues, and provide payroll support as needed. • Maintain SOX narratives relative to payroll procedures and internal controls. • Support internal and external audits. • Manage, develop, and mentor a team of payroll specialists. • Promote a culture of accountability, compliance, and continuous improvement.