• Build trusted, strategic partnerships with state tax teams, gaining deep understanding of their jurisdictional structures and operational models. • Serve as the primary bridge between customers and IVIX, translating tax agency requirements and operational pain points into structured technical capabilities and measurable outcomes. • Provide tax domain leadership, resolving complex jurisdictional questions and guiding internal product development based on customer needs. • Own full end-to-end delivery cycles — from initial Proof of Value (POV) through deployment — managing timelines, milestones, and success criteria to ensure actionable results. • Represent the voice of the customer internally by collaborating closely with Product, R&D, Data Solutions, and Sales to drive long-term product improvements. • Partner with Sales leadership to identify renewal and expansion opportunities by clearly demonstrating ROI and leveraging client successes. • Proactively manage stakeholder expectations, identify risks early, and mitigate friction points to ensure long-term client success.

• Build trusted, strategic partnerships with state tax teams, gaining deep understanding of their jurisdictional structures and operational models. • Serve as the primary bridge between customers and IVIX, translating tax agency requirements and operational pain points into structured technical capabilities and measurable outcomes. • Provide tax domain leadership, resolving complex jurisdictional questions and guiding internal product development based on customer needs. • Own full end-to-end delivery cycles — from initial Proof of Value (POV) through deployment — managing timelines, milestones, and success criteria to ensure actionable results. • Represent the voice of the customer internally by collaborating closely with Product, R&D, Data Solutions, and Sales to drive long-term product improvements. • Partner with Sales leadership to identify renewal and expansion opportunities by clearly demonstrating ROI and leveraging client successes. • Proactively manage stakeholder expectations, identify risks early, and mitigate friction points to ensure long-term client success.

• Build trusted, strategic partnerships with state tax teams, gaining deep understanding of their jurisdictional structures and operational models. • Serve as the primary bridge between customers and IVIX, translating tax agency requirements and operational pain points into structured technical capabilities and measurable outcomes. • Provide tax domain leadership, resolving complex jurisdictional questions and guiding internal product development based on customer needs. • Own full end-to-end delivery cycles — from initial Proof of Value (POV) through deployment — managing timelines, milestones, and success criteria to ensure actionable results. • Represent the voice of the customer internally by collaborating closely with Product, R&D, Data Solutions, and Sales to drive long-term product improvements. • Partner with Sales leadership to identify renewal and expansion opportunities by clearly demonstrating ROI and leveraging client successes. • Proactively manage stakeholder expectations, identify risks early, and mitigate friction points to ensure long-term client success.

• Manage affiliate payouts, commission validation, and finance coordination • Delivers and supports routine partner communication and outreach • Monitors all affiliate content for compliance adherence • Supplement partnership outreach directed from the Manager, Affiliate Support • Pull and compile performance data and dashboards • Upload offers, creatives, and commission changes (in Everflow) • QA tracking, links, and data feeds • Conduct competitive and partner landscape research • Maintain trackers, documentation, and internal resources • Build prospecting lists and research new partners • Support ad-hoc executional tasks as needed • Escalate issues or insights to the Manager, Affiliate Support proactively