• Gather and analyze data to determine learning needs and outcomes • Design and build role-based, product-specific learning paths across multiple CaptivateIQ products and user personas. • Develop high-quality asynchronous learning experiences, including courses, in-product walkthroughs, scenario-based modules, assessments, and job aids. • Translate complex product functionality, data flows, and incentive workflows into clear, scalable learning experiences. • Become a product expert by working hands-on with the CaptivateIQ application and related workflows across our product suite. • Own release-aligned content updates by partnering closely with Product to add, revise, or retire learning assets as features evolve. • Turn common implementation patterns, UAT scenarios, and troubleshooting themes into structured, repeatable async education that reduces Support/PS/CS volume. • Develop and maintain core customer learning journeys (e.g., Builder, Maintain, Finance) in our learning platform, ensuring clear progression from foundations to advanced topics. • Establish and maintain instructional design standards, templates, and patterns to ensure consistency across learning paths and products. • Collaborate cross-functionally with Customer Success, Support, Professional Services, Product, Revenue Operations, and Finance to identify learning goals, outcomes, and source content. • Measure ROI and learning effectiveness using data and analytics (course engagement, assessments, behavioral, and support signals). Use data to continuously improve engagement and outcomes. • Optimize learning technologies (LMS, in-product education, authoring tools) to support scalable distribution, tracking, and reporting. • Contribute to the long-term education roadmap as we expand into additional products, workflows, and personas. • As appropriate, mentor and coach peer content developers to improve instructional design and development skills.

Title: Senior Product Designer II, Customer Journey Location: Remote - Ireland Job Description: POS-11379 Join HubSpot’s Customer Journey UX Team: Design End-to-End Customer Value At HubSpot, the Customer Journey Product Line (CJPL) owns how customers experience HubSpot from their very first interaction through long-term value and growth. This team brings together acquisition, activation, discovery, and engagement into one continuous, AI-driven customer journey, designed to help every customer reach value quickly, build habits, and grow over time. As a Product Designer on the Customer Journey team, you’ll work on high-impact, cross-hub initiatives that shape how millions of customers discover HubSpot, get set up, find value, and stay engaged. Your work will span multiple products and surfaces, with a focus on clarity, outcomes, and intelligent orchestration at scale. What Sets Customer Journey UX Apart? - End-to-End Ownership: Design across the full customer journey, from signup and activation through discovery, engagement, and retention. - Outcome-Driven Focus: Shift experiences from task completion to outcome realization, helping customers reach value faster. - Cross-Hub Scope: Work across multiple Hubs and platform surfaces to deliver cohesive, connected journeys. - AI-Driven Experiences: Leverage personalization, inference, and smart guidance to adapt journeys to customer context. - Massive Scale: Design for millions of customers across Free, Starter, Pro, and upmarket tiers. What You’ll Do - Own End-to-End Experiences: Lead design work that spans multiple stages of the customer journey—from discovery through launch and iteration. - Design for Activation and Value: Create guided, adaptive experiences that help customers reach their first meaningful outcomes quickly. - Connect Systems and Surfaces: Design flows, patterns, and frameworks that create continuity across products while maintaining simplicity and clarity. - Partner Across Disciplines: Collaborate closely with Product Managers, Engineers, Researchers, Content Designers, and Data partners. - Use Data to Learn and Iterate: Define success metrics, validate designs with qualitative and quantitative insights, and continuously improve shipped work. - Elevate Craft and Culture: Participate in critique, mentor peers, and help raise the bar for journey-focused design at HubSpot. What You’ll Bring to HubSpot - Proven Product Design Craft: A portfolio demonstrating strong visual design, interaction design, systems thinking, and measurable user or business impact. - Please include at least three recent case studies. - Journey-Level Thinking: Experience designing across multi-step flows, lifecycle stages, or interconnected products. - Cross-Functional Collaboration: A track record of partnering effectively with PMs, engineers, and other designers to drive outcomes. - Systems and Scale Mindset: Comfort designing within large platforms where consistency, reuse, and cohesion matter. - Comfort with Ambiguity: Ability to navigate evolving strategy and complex problem spaces with clarity and momentum. - Growth Mindset: Curiosity, openness to feedback, and excitement about learning—especially in AI-powered product environments. - Bonus: Experience with B2B SaaS, onboarding or activation systems, personalization, or experimentation at scale. We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us using this form. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here. India Applicants: link to HubSpot India's equal opportunity policy here. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: - HubSpot Careers - Life at HubSpot on Instagram HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

Title: Designer, Product Location: TN-Brentwood Job Description: The Product Designer will independently lead portions of the seasonal product development process for assigned categories within the exclusive brand portfolio. This mid-level role requires applied design knowledge, collaboration with cross-functional teams, and vendor engagement to deliver trend-right and profitable assortments. Essential Duties and Responsibilities (Min 5%) - Lead design efforts for specific categories or sub-brands; deliver seasonal trend presentations - Conduct detailed market research and competitive shopping to inform product direction - Communicate regularly with factories to develop prototypes and resolve production issues - Coordinate the full product development lifecycle with internal teams (Design, Tech, QA, Customs) - Collaborate with buyers and planners on product line planning and strategy - Analyze sales reports to identify assortment wins and optimization opportunities - Own packaging development in collaboration with Marketing - Participate in vendor negotiations and timeline management - Present product lines and rationale in seasonal review and milestone meetings Required Qualifications Experience: 2-4 years of experience in product development or design Education: Bachelor’s degree in a related field. Any suitable combination of education and experience will be considered. Professional Certifications: None Preferred knowledge, skills or abilities - Advanced proficiency in Excel and data interpretation - Strong eye for product and market trends - Proven ability to manage timelines and cross-functional relationships - Excellent written and verbal communication skills Working Conditions - Hybrid / Flexible working conditions - Travel up to 20%, this will include both domestic & international Physical Requirements - Sitting - Standing (not walking) - Walking - Lifting up to 10 pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

Role Description Estamos à procura de um profissional que compartilhe nossa paixão por design, aprendizado e curiosidade. Buscamos alguém entusiasmado em mergulhar no universo data-driven para criar soluções que realmente façam a diferença. Procuramos uma pessoa que possa contribuir, trazendo diferentes perspectivas e soluções para melhorar a experiência do cliente em todos os pontos de contato. Nossa equipe é composta por diversas vertentes do design, e trabalhamos de forma colaborativa com vários clientes, valorizando imensamente o aprendizado mútuo. Atendemos demandas de CRM Data Driven, incluindo peças de e-mail marketing e similares, além de atuarmos ativamente na criação de produtos digitais modulares e customizáveis. Esses produtos apoiam os squads que operam taticamente com diversos tipos e tamanhos de clientes. Responsibilities - Esse designer ideal terá paixão por criar soluções funcionais e atraentes para negócios de clientes de grande porte; - Ter vontade genuína de aprender; - Trabalhar de forma iterativa e colaborar com a equipe na criação de soluções de design eficazes e envolventes para melhorar a experiência do cliente em todos os pontos de contato; - Garantir que os projetos atendam às necessidades dos usuários e do negócio; - Ter atenção aos detalhes e cuidado na execução do projeto - em todos os momentos - desde a concepção até entrega; - Capaz de comunicar claramente conceitos e projetos por meio de esboços, wireframes, composições de alta fidelidade e protótipos; - Capaz de trabalhar de forma independente e em um ambiente de equipe com sólidas habilidades de colaboração; - Apoiar o pensamento estratégico para solução de problemas e propor melhoria contínua; - Apoiar novas iniciativas e lançamentos de produtos, participando na construção, implantação e melhoria contínua. Qualifications - Experiência em UX/UI Design; - Experiência com Figma; - Experiência em Design Digital; - Conhecimento de Design System; - Conhecimentos em design responsivo e adaptação para diferentes dispositivos e tamanhos de tela; - Conhecimento em email marketing; - Forte compreensão dos princípios de design centrado no usuário e metodologias de design thinking; - Vivência em ambiente ágil típico de empresas digitais, entendendo as sutilezas da experiência do cliente; - Facilidade no entendimento dos objetivos e requisitos do negócio; - Boa dinâmica para trabalhar em equipe de forma colaborativa; - Senso de ownership; - Ter vivência com cultura ágil (trabalhamos em Kanban). Experiences - Desejável conhecimento em analisar e interpretar dados, para informar decisões de negócios e melhorias contínuas; - Conhecimento em metodologias/fundamentos do design (Exemplos: Gestalt, Semiótica e Atomic Design). Habilidades - Hands on; - Inquietude; - Comunicação assertiva; - Trabalho em equipe; - Perfil analítico com foco no negócio e jornada do cliente; - Resolutivo; - Criativo; - Vontade de aprender; - Abordagem flexível e adaptabilidade de suas ideias às necessidades dos clientes; - Mente curiosa, sempre em busca de atualização de padrões de uso conforme a tecnologia evolui; - Experimentação e solução inovadora de problemas.