Field Service Representative
Location
United States
Posted
72 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Field Service Representative
Acrow US
Role Description Ensure that training and guidance are provided to the customer resulting in assembly and erection of Acrow products in accordance with relevant company design standards and procedures. - Function as principal advisor to customers for on-site activities in accordance with bridge erection and removals. - Partner with customers and engineering team on bridge reconnaissance, site selection and site prep coordination. - Understand all safety procedures and ensure safe work practices are followed to maintain a safe work environment. - Manage required project documents to ensure completion of project on time. - Perform customer training as required in a classroom / yard environment. - Understand and adhere to all Acrow’s policies and applicable laws. - This position requires a significant amount of travel to Acrow locations or Customer Sites. Travel may be global and inclusive of remote locations and at times accompanied by military personnel. - Perform other duties as required. Qualifications - Bachelor’s degree in Civil Engineering or Civil/Construction Technology and 2-4 years of related experience or an equivalent combination of education, skills, and experience. Requirements - Strong work ethic with ability to adapt to quickly changing business environment. - Excellent customer service skills. - Good written and verbal communication skills. - Capable of organizing customer project tracking and multiple tasks. - Excellent attention to detail. - Possess a sense of urgency. - Sound decision making skills. - Able to work with a diverse group of people. - Proficient in Microsoft Word and Excel. - Valid driver’s license. Preferred Skills and Knowledge - NCO level with an MRBC unit or equivalent. - Experience in the Bridge Engineers division of one of the armed services directing soldiers or personnel in the development of bridge and construction projects. Working Conditions - Work is typically performed in a field environment which requires proper safety precautions. - Work requires some physical effort in the handling of materials, boxes, or equipment. Must be able to lift a minimum of 50 pounds. - All work-related safety gear will be provided by the company. Benefits - Medical, Dental, Vision, Life Insurance. - Short Term and Voluntary Long Term Disability. - Critical Illness, Accident and Hospitalization. - Paid Time Off and Holidays.
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