Role Description Full-time position with a growing insurance carrier where you will enjoy consistent income, real flexibility, and benefits designed to support your life, not just your job! What sets us apart: - Work from home options with true flexibility - Stable, predictable income you can count on - Profit-sharing bonuses - when the company wins, you win! - 401k plan to build long-term financial security - Comprehensive health coverage including medical, dental, and vision - Work-life balance where you can fully unplug Illinois Casualty Company is growing, and we have an opportunity for an Underwriting Administrative Assistant to join one of the leading providers of insurance protection for the food and beverage industry. The Underwriting Administrative Assistant reviews and distributes all incoming correspondence for an assigned underwriting team. This position is responsible for: - Reviewing new business applications for accuracy and completeness - Gathering and verifying information pertinent to the underwriting process - Recording this information in the Integrated Data Management System to support Company service standards Essential Functions: - Processing all new business applications, recognizing all exposures, verifying completeness of the application, and contacting agents when appropriate to communicate underwriting requirements - Verifying accuracy of information on policy applications by utilizing a variety of internet searches to check and cross reference information - Performing all data entry relative to the initial application process; entering application into IDMS, setting suspenses for necessary follow-up, and assuring timely completion of any outstanding items to comply with company service standards - Processing all incoming mail, faxes, email, and inspection reports Qualifications - High school education with 2+ years of administrative training or experience - Basic level proficiency in word processing, data entry, and spreadsheet application software - Ability to prepare business correspondence with proper grammar and spelling usage - Ability to respond to routine inquiries from agents, policyholders, or employees using proven verbal communication skills and customer service experience Benefits - The ability to have a direct impact on the success of a small, but growing organization - Opportunities to grow and advance through our Personal Professional Development Program - Participation in a comprehensive health plan - Retirement Plan - Flexible work schedule - Remote work opportunities - Profit Sharing Bonus program!

A part-time remote Administrative Assistant position is now available with Liberty Healthcare. As an Administrative Assistant with Liberty Healthcare, you will be an active contributor with a large-scale program that seeks to protect and ensure the quality of services and supports provided to older adults and people who are living with developmental disabilities. You will be an integral part of Liberty Healthcare’s agile team which focuses on initiatives related to critical incident investigations and reporting; continuous quality management; data systems; and home and community-based services provider oversight, technical assistance, and training. Your primary responsibilities will involve providing virtual administrative support to the program’s leadership team and staff. This will include: - Clerical duties and general administrative support duties - Data entry, verifying and editing data, and working within databases, spreadsheets, and documents - Scheduling meetings - Composing and editing documents and correspondence - Generating reports - Organizing electronic files - Supporting various projects - Communicating with program staff and various stakeholders by phone, email and video - Taking the initiative to find ways to enhance the efficiency and productivity of the program staff As valued part-time employee of Liberty Healthcare in this role, you can expect: - $25.00 per hour - Flexible part-time schedule between 25-28 hours per week - Ability to work remotely from your home office within Nebraska

Role Description We are seeking a highly responsive and detail-oriented Medical Virtual Receptionist (Appointment Setter) to support our client's growing practice. This role is ideal for someone with strong communication skills, sales aptitude, and experience handling patient interactions in a fast-paced environment. - Appointment scheduling and confirmation - Sending reminders and follow-ups to patients - Responding to patient inquiries via email and CRM - Managing incoming leads through Go High Level (GHL) - Booking appointments quickly to prevent lead drop-off - Following up with leads during off-hours to improve conversion - Handling objections and guiding patients toward booking - Maintaining clear and professional communication at all times Qualifications - Excellent English communication skills (clear voice, no heavy accent) - Proven experience in appointment setting, sales, or customer service - Strong rapport-building and persuasion skills - Ability to respond quickly and manage time-sensitive inquiries - Experience handling patient inquiries and objections - Familiarity with Go High Level (GHL) or similar CRM tools (preferred) - Basic medical knowledge or experience in a healthcare setting - Reliable internet connection and strong work ethic - Availability for weekends and off-hours work Requirements - Must be proficient in speaking and writing English very clearly - Must have relevant work experience - Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] - Must be available for video meetings with your camera on (when needed) Technical Requirements - Device: Reliable laptop or desktop computer. - Internet: High-speed connection (minimum 10 Mbps). - Audio: Noise-canceling headset. - Video: Webcam for virtual meetings. - Workspace: Quiet, professional environment Benefits - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

Department: Customer Service and Client Relations Work Arrangement: Fully Remote Job Type: Independent Contractor, Full-time Work Schedule: US Time Zone (candidate expected to be flexible with the client's preference, typically EST/PST business hours) Locations: Philippines, LATAM (Mexico, Colombia, Argentina, Brazil), South Africa, Kenya, and other remote regions with excellent English communication skills About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US. Hear why we exist, what we believe in, and who we’re building for: Watch here Why Work with Us? At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, make an impact, and build a long-term career. We believe in creating environments where your potential is recognized, your voice matters, and your success is tied to meaningful work—not short-term perks. Joining Pearl means stepping into opportunities that challenge you, support you, and set you up for lasting success. Role Overview The Home Care Scheduler serves as the operational nerve center, ensuring seamless client care by efficiently managing and coordinating caregiver schedules, patient appointments, and healthcare provider coordination. This role is not a typical call center position—you'll handle complex scheduling challenges across home care agencies, anticipate problems before they escalate, and serve as a vital communication link between clients, caregivers, healthcare providers, and agency staff. Working with AI-enhanced platforms and traditional scheduling systems, you'll step in when human judgment and problem-solving are essential. You'll manage high-volume operations, including caregiver call-outs, coverage gaps, provider outreach, and clinical consultations while maintaining accuracy and delivering consistent, high-quality home care services. Your Impact Your scheduling excellence will directly impact patient care quality, client satisfaction, and operational efficiency across home care agencies. By ensuring reliable caregiver coverage and resolving scheduling conflicts in real-time, you'll prevent service disruptions that could compromise vulnerable patient populations. Your proactive approach to identifying coverage gaps will enhance continuity of care for clients who depend on consistent support. Through strategic provider coordination and persistent follow-up, you'll accelerate patient access to life-saving medications and clinical consultations. Your ability to manage 75+ clients and 300+ hours of schedules will maximize caregiver utilization while maintaining work-life balance for care teams. Your attention to detail in documentation will prevent missed calls, billing errors, and compliance issues. Core Responsibilities Caregiver & Patient Scheduling Management (70%) - Assign caregivers to clients based on needs, skills, location, and availability with strategic planning for gaps - Manage caregiver schedules including call-outs, no-shows, and last-minute absences to ensure continuous coverage - Handle real-time scheduling adjustments for emergencies and urgent client needs - Coordinate schedules between patients, caregivers, and clinical teams across multiple time zones - Schedule patients for clinical consultations with pharmacy partners and healthcare providers - Manage complex scheduling for 75+ clients and 300+ hours of care delivery weekly - Communicate schedule changes to caregivers and clients promptly and professionally - Offer shift incentives for hard-to-fill assignments and optimize caregiver utilization - Confirm and document all appointments, reschedules, and follow-ups accurately - Proactively identify coverage gaps and resolve scheduling conflicts before they impact care - Assist with onboarding new clients into scheduling systems with clear guidance Provider Outreach & Healthcare Coordination (15%) - Conduct high-volume outreach to physician offices via phone, email, and online fax - Coordinate with healthcare providers and pharmacies to secure signed Collaborative Practice Agreements (CPAs) - Explain CPA purpose and processes to medical staff with clear, confident communication - Persistently follow up on unsigned agreements using standardized scripts and sequences - Handle inbound and outbound scheduling calls and texts from caregivers, clients, and agencies - Speak professionally with physicians, clinic staff, and healthcare providers - Coordinate between physician, pharmacist, and patient to streamline care timelines - Escalate unresponsive or rejecting providers to appropriate U.S. team members System Management & Documentation (10%) - Maintain scheduling software (WellSky, AxisCare, ClearCare, or similar) with accurate caregiver-client information - Use EMR systems and proprietary AI-enhanced platforms for scheduling coordination - Document all communications, updates, and status changes accurately in CRM systems - Track caregiver availability, backup schedules, and client preferences systematically - Maintain clean, up-to-date records for every provider, patient case, and scheduling transaction - Log all provider communications and CPA status accurately to prevent service disruptions - Ensure smooth handoffs across shifts maintaining 24/7 coverage continuity Financial Management & Bookkeeping (3%) - Keep financial records updated in QuickBooks including auditing and reconciling reports - Manage accounts payable and verify caregiver timesheets for accurate payroll processing - Ensure timely invoicing and payment collection from clients - Prepare profit & loss statements and maintain financial documentation Problem-Solving & Process Improvement (2%) - Resolve scheduling conflicts, caregiver disputes, and coverage emergencies efficiently - Act as main contact for caregivers handling availability, assignments, and policy updates - Address client inquiries with professionalism and prompt resolution - Provide feedback and suggestions to improve scheduling processes and platform functionality - Proactively identify bottlenecks or inefficiencies in outreach and scheduling workflows - Recommend improvements or new SOPs to streamline operations - Collaborate with teammates to share learnings and best practices - Submit weekly activity and performance reports to operations teams