Role Description Zur Verstärkung unseres Teams suchen wir zum nächstmöglichen Zeitpunkt einen Technical Outsource Manager (m/w/d) in Berlin. Unser Team bietet eine einzigartige Gelegenheit für einen Technischen Outsourcing-Manager (m/w/d), der als Vermittler zwischen unserem High-Tech-Kunden und den Remote-Teams in Bulgarien fungieren wird. - Schaffen, pflegen und erweitern von Geschäftsbeziehungen - Langfristige Beziehungen zu unseren Kunden aufbauen und verwalten - Bindeglied zwischen dem Kunden und dem Team in Bulgarien - Unterstützung des Teams mit technischem Wissen und umfassenden Erfahrungen - Management neuer Leads und Entwicklung zu Nearshoring-Projekten - Diskussion von Engineering-Anfragen und Einbringung von Einblicken aus verschiedenen Kundenabteilungen - Regelmäßige Kundenbesuche - Verantwortung für Kundenbeziehungen und Hauptansprechpartner für Projekte - Erkennung und Management von Abweichungen in Qualität, Lieferzeit und Budget - Einbringung von Kundenfeedback in das Team - Gewährleistung bidirektionaler Kommunikation und Management von Eskalationen - Verantwortung und Eigenverantwortung in Projekten Zusätzliche Verantwortung: - Kommunikation mit Kunden auf mehreren Ebenen - Teilnahme an Vor-Ort-Meetings mit dem Kunden - Abstimmung der Anforderungen (funktional und technisch), Projektplanung, Nachverfolgung und Berichterstattung - Technische Beratung in Ihrem Fachgebiet - Fungieren als (technische) Schnittstelle zwischen dem Kunden und den Remote-Entwicklungsteams - Mitwirkung an der Erstellung und Abstimmung der Outsourcing-Produkt-Roadmap/Vision - Schließen von Lücken, die durch Nearshoring entstehen - Erstellung von Budgets für Ingenieurvorschläge - Initiierung von Folgeprojektverkäufen und Verwaltung zusätzlicher Budgets - Identifizierung neuer Leads in Ihrem Tätigkeitsbereich - Entwicklung Ihres Wissens, um ein voll engagiertes und respektiertes Teammitglied zu werden Qualifications - Master- oder Bachelor-Abschluss in einem technischen Bereich - Starke Kommunikationsfähigkeiten über Funktionen und Teams hinweg - Mindestens 3 Jahre Erfahrung im Projektmanagement - Mindestens 5 Jahre Erfahrung in einer Softwareentwicklungsumgebung - Tiefgehende Erfahrung im Entwurf und Schreiben von Software - Erfahrung in der Leitung von SCRUM-basierten Projekten - Erfahrung mit SAFe ist von Vorteil - Erfahrung mit Outsourcing ist von Vorteil - Erfahrung in einem High-Tech-Embedded-Umfeld ist von Vorteil - Schnelle Auffassungsgabe - Starke Verhandlungsfähigkeiten - Sehr gute Englisch- und Deutschkenntnisse Requirements - Ein hochmotivierter Selbststarter mit einer Leidenschaft, Ergebnisse zu erzielen - Ein Teamplayer - In der Lage, häufig vor Ort beim Kunden zu arbeiten - Bereit, regelmäßig nach Bulgarien zu reisen Benefits - Eine herausfordernde Position in einem High-Tech-Umfeld - Betriebsrente - Mobilitätskonzept (z.B. Tankgutschein, Deutschlandticket, Rollernutzung) - Monatliche Company Days für fachlichen und persönlichen Austausch - Regelmäßige Team Events - Buddy Programm während des Onboardings - Individueller Fortbildungs- und Entwicklungsplan - 30 Urlaubstage - Softdrinks & Feierabendbier gehen auf uns! Wasser und Kaffee gibt es aber natürlich auch ;)

Overview Take Ownership of Project Management Strategy, Growth and Innovation for the Largest Producer of Oil Filled Distribution Transformers and Components in the U.S. Are you a dynamic business professional with a passion for driving projects and on time deliverables? Are you eager to play a pivotal role at a thriving company that provides power to America? If this sounds like you, consider joining the team as a Technical Project Manager who will plan, establish, and manage concurrent projects within the Engineering, Operations and Manufacturing portfolios. An engineering background will be essential to success, and the leader will need to work with multiple functional areas including non-technical teams. This person will lead project teams for projects of all sizes and complexities, making sure that the project is delivered on time and within budget, while maintaining a high level of quality throughout its successful execution. ERMCO Electric Research and Manufacturing Cooperative, Inc. (ERMCO) is the leading manufacturer of distribution transformers and engineered electrical solutions, serving electric utilities, Original Equipment Manufacturers (OEMs), and industrial customers across North America. Headquartered in Dyersburg, Tenn., ERMCO delivers reliable, high-quality products that power homes, businesses, and communities across North America. With commitments to safety, operational excellence, and continuous improvement, ERMCO is at the forefront of supporting grid modernization and energy transition. Our vertically integrated operations, customer-focused culture, and investment in people and technology make ERMCO the Most Valued Partner for delivering resilient, sustainable power infrastructure for the future. This role is remote within the following states: AZ, FL, GA, IL, KS, NC, NE, SD, TN, TX, WI, and WY. Candidates may reside in or relocate to any of these states. Relocation assistance will be provided. Responsibilities Role Overview - Communicate project objectives which address the overall strategic business goals of the organization, sponsor, and portfolio. - Provide guidance and motivation to project teams and successfully align the team to the customer needs by establishing milestones, goals, and objectives based on input from all functional areas and key stakeholders. - Coordinate business requirements gathering, documentation and stakeholder approval. - Convert requirements into tasks and determine task priorities for individual team members and the project. - Review project schedules with functional project managers to identify and coordinate resources necessary to meet project requirements, as defined by the project scope. - Ensure project scope and costs are agreed upon by the stakeholders. - Balance the cost, schedule, and time frames against the project requirements. - Proactively drive tasks to completion in accordance with the project schedule to ensure work is on-track and on-budget to meet or exceed expectations. - Perform cost analysis for projects to include travel, training, resources allocation and other relevant costs. - Identify effective solutions to reduce costs by streamlining processes and systems. - Define and manage resource capacity and time tracking. - Recognize potential problem areas to identify and implement alternative solutions. - Serve as escalation point to define and mitigate overall project risk through conflict and issue resolution with the project team and stakeholders. - Manage the project change control processes to ensure alignment of scope, schedules, budgets, and resources based on approved changes. - Provide regular updates to key stakeholders on project performance status, variances to plan, and identification of issues, risks, and corrective actions taken as necessary. - Drive relevant, concise, and effective project communication through a variety of mediums to diverse audiences, ensuring relevance and effectiveness of delivery. - Report project metrics to key stakeholders. - Responsible for quantifying the project's Key Performance Indicators (KPI) and managing the work within scope, schedule, cost, and quality constraints. - Coordinate project related RFI / RFPs with third parties and internal IT procurement team to meet current and planned business needs. - Maintain a good working relationship and engage in frequent communication with service provider(s). - Review and approve payment requests and change orders. - Recommend, prepare, and conduct training related to implementation of key initiatives. - Support improving the Project Management community by assisting in coaching and development of skills and capabilities. - Participate in the exchange of ideas and information within the PMO, and with others to ensure best practices are shared throughout the organization. - Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively, making customer concerns a priority. - Comply with and follow all procedures within the company security policy. - May perform other related duties and responsibilities as assigned. Qualifications The Ideal Candidate - BS degree in Industrial, Mechanical, or Electrical Engineering or an equivalent combination of education and experience. - 5 - 8 years of progressively responsible experience actively leading projects of medium size and/or scope with complex matrixed teams. - Ability to travel up to 25% of the time - Experience with New Product Development - PMI's Project Management Professional (PMP)® certification or equivalent is highly preferred. - Acquired knowledge and experience in a manufacturing, shop floor environment, with product design and manufacturing execution systems. - Experience working with project management software, such as Microsoft office suite including Teams and Project. - Master the ability to influence and motivate teams without direct authority to complete work in a timely manner. - Advanced soft skills including the desire to work with diverse and geographically dispersed teams. - Excellent verbal and written communication skills. - Excellent analytical, logical thinking and problem-solving skills - Must be self-motivated, creative, and efficient in proposing solutions to complex, time-critical challenges. - Be collaborative in driving decisions and able to deal with all levels of management and stakeholders. - Highly adaptable to constantly changing technology and environments. - Highly organized with an acute attention to detail. Why ERMCO ERMCO is consistently recognized as a first-in-class manufacturing company. Here’s a small sampling of what makes us unique: Together, we are changing lives. Together, we make a difference. - We are proud to be essential employees. Powering through a global pandemic and natural disasters, ERMCO's essential employees have selflessly provided vital contributions to our economy and society for over 50 years. Community Outreach - Team ERMCO has a long history of providing exceptional service locally, nationally, and internationally. We support and encourage employees to participate in community organizations, charities, health and wellness, and educational initiatives. Workplace Culture: One team sharing the same vision and goal - Powering the world takes a dedicated team sharing the same vision, mission, and values for our company, people, and community. Together, we work hard, support each other, celebrate personal and work milestones, and take pride in our products, but most importantly, we treat each other like family. In addition to a competitive salary, bonus incentive program and fully-funded pension, we offer a comprehensive benefits package including all you would expect and more. At ERMCO, we are committed to fostering an inclusive, diverse, and equitable workplace where all individuals are treated with respect and dignity. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable laws. The information contained here is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Reasonable accommodations may be made to assist qualified disabled persons to perform the essential functions of the job. Job Locations US-TN-Greeneville US US-NC-Raleigh

• Manage complex telecommunication projects end-to-end and act as the main point of contact for a customer’s counterpart • Set up timelines and progress tracking including regular meetings with the customer • Take ownership for regular customer interactions, incl. proper preparation of customer meetings with an agenda and slides/documents where necessary • Identify and manage the project risks, provide mitigations and resolution plans • Coordinate company-internal tasks and work efforts and take ownership for producing excellent customer deliverables and exceeding customer expectations • Manage project execution; track project activities via Jira, supervise and handle changes, conflicts, and critical issues • Handle customer and partner engagement; build customer relationship, confidence, and trust, ensuring project progress is communicated and arrange meetings and customer events • Develop a scalable and reproducible approach to project management of our deployment projects

• Manage complex telecommunication projects end-to-end and act as the main point of contact for a customer’s counterpart • Set up timelines and progress tracking including regular meetings with the customer • Take ownership for regular customer interactions, incl. proper preparation of customer meetings with an agenda and slides/documents where necessary • Identify and manage the project risks, provide mitigations and resolution plans • Coordinate company-internal tasks and work efforts and take ownership for producing excellent customer deliverables and exceeding customer expectations • Manage project execution; track project activities via Jira, supervise and handle changes, conflicts, and critical issues • Handle customer and partner engagement; build customer relationship, confidence, and trust, ensuring project progress is communicated and arrange meetings and customer events • Develop a scalable and reproducible approach to project management of our deployment projects