*Must be located in Arizona* Location: Fully Remote - Must be located in Arizona Hours of Operation: Monday through Friday, 5am to 6:30pm - Will be scheduled an 8 hour shift (must be available anytime during this window) Qualifications - Must have 1+ year of recent (2023-2026) healthcare call center experience handling high volume inbound calls adhering to performance metrics - Must have experience with scheduling patient appointments, insurance verification and medical terminology - MA experience is a plus but no required Description - Answer, screen and process a high volume of incoming calls in a professional manner. - Directs patient access to the practice by scheduling and canceling patient appointments for a a multiple providers. - Utilize and adhere to a phone script, clinical decision trees and scheduling criteria following department guidelines. - Communicates, to patients and external external ordering physicians' offices, complex exam preparations instructions. Job Type & Location This is a Contract to Hire position based out of Phoenix, AZ. Pay and BenefitsThe pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 3, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

• Handle 60+ inbound and outbound calls per day related to billing, payments, medical claims, and coverage questions. • Respond to telephone inquiries using standard procedures and scripts. • Gather required information, research account details, and resolve customer concerns accurately and promptly. • Clearly explain billing information, insurance benefits, and available services to patients. • Assess patient needs and provide appropriate solutions or escalate issues when necessary. • Schedule work to ensure optimal call coverage and maintain daily productivity. • Collaborate with leadership and peers using screen-sharing tools to support real-time problem-solving and performance goals. • Support department initiatives and contribute to continuous improvement efforts. • Maintain strict adherence to HIPAA regulations and confidentiality policies. • Assist with department goals and recommend improvements to enhance efficiency.

Role Description This is a remote role for Customer Service– Hotel Reservations. The primary responsibilities include: - Managing customer interactions - Assisting clients with hotel reservation inquiries - Ensuring a seamless booking process - Delivering exceptional customer support Qualifications - Strong skills in Customer Service, Customer Support, and ensuring Customer Satisfaction - Experience in enhancing Customer Experience and maintaining excellent client relationships - Exceptional communication, problem-solving, and interpersonal skills - Proficiency in using customer relationship management (CRM) tools and relevant technology - Capable of working independently in a remote environment - Prior experience in the hospitality or travel industry is a plus Benefits - Flexible remote schedule - Training and access to booking tools - Supportive team culture - Income-earning possibilities based on performance - Travel discounts and perks - $25,000 - $65,000 a year

Remote Customer Service Representative Location: Remote – USA Start Date: May 2026 Position Type: Permanent, Full-Time Pay Range: $18.00 - $20.00 USD per hour This is a newly created permanent position Aspire Lifestyles delivers premium loyalty and customer service solutions for some of the world’s most recognized brands. Our agents play a key role in ensuring customers receive responsive, professional support while representing our clients with care and attention to detail. We are seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service to high-value customers. In this role, you will respond to inbound requests through phone, email, and chat, providing polished, timely, and accurate support related to lifestyle services, travel coordination, entertainment, dining, events, and loyalty program benefits. You will help create seamless, unforgettable experiences while representing some of the world’s most recognized brands. Why you will love working with us: · Competitive hourly rate + performance-based incentives · Full-time (40 hours/week), Fixed Schedules · Paid training · 401(k) Retirement Plan · Medical, Dental & Vision benefits · Paid time off · Remote Work from home opportunity · No sales required What you will do: · Manage inbound customer requests through phone, email, and chat · Provide accurate and timely support for customer inquiries and service requests · Assist customers with travel-related or lifestyle loyalty program needs · Document interactions and manage cases using company systems · Maintain quality standards while meeting service and performance metrics The goal of this role is to provide professional, seamless customer experience with every interaction. What we are looking for in a successful candidate: · A passion for helping customers and solving problems · Strong communication and interpersonal skills · The ability to multitask across multiple systems and requests · Attention to detail and strong time management · Comfort working in a fast-paced, performance-driven environment Experience: · Minimum 2 years of interactive customer service experience · Call center or high-volume service experience preferred · Hospitality, travel, or loyalty program experience is highly valued · Personal global travel experience is an asset · Experience with GDS (Amadeus, Sabre, Galileo etc.) is highly valued · Investigative mindset with a passion for creating extraordinary experiences Language Opportunities: We are currently recruiting individuals who are fluent (verbal and written) in English. Professional-level proficiency in any of the following additional languages is considered a strong asset: · Spanish · French · Mandarin · Cantonese · Portuguese Please note: Language placement may vary depending on the client program supported. Work Requirements: · Must be located in the USA · Ability to work a flexible schedule including evenings, weekends, and holidays · Have a private work-from-home environment with reliable hardwired internet · Ability to pass required background screening, including a drug screen · High school diploma or equivalent is required. Accessibility Commitment: Aspire Lifestyles is dedicated to providing accessible services to all individuals, including those with disabilities. Accommodations are available upon request throughout the selection process.