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FOUNDRY

SPACE TO FIND YOU.

Customer Support, Sales Admin

Location

Philippines

Posted

73 days ago

Salary

₱40K - ₱50K / month

Seniority

Mid Level

2 yrs expEnglish

Job Description

Customer Support, Sales Admin

FOUNDRY

• Sales support: Prepare slide decks, one-pagers, and follow-up emails ahead of sales calls and demos. • Prospect follow-up: Chase warm leads, re-engage prospects who’ve gone quiet, and keep conversations moving. • Customer onboarding: Run implementation check-ins with signed clients after the founder’s initial onboarding call. • Customer support: Handle day-to-day client queries. • CRM & pipeline management: Keep the sales pipeline updated. • Research: Investigate product ideas, competitive intelligence, and prospect information on an ad hoc basis. • Collateral management: Maintain and update case studies, testimonials, and sales materials as the library grows. • Ad hoc tasks: This is a startup — no two days look the same.

Job Requirements

  • 2+ years in a customer-facing role at a SaaS or technology company
  • Excellent written English
  • Proactive and ambitious
  • Self-starter mentality
  • Reliable and detail-oriented
  • Available 12:00 – 4:00 PM UK time, Monday to Friday

Benefits

  • Stability & Growth
  • People-First Culture
  • Global Collaboration
  • Mission-Focused Work

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