• Plan, execute and optimize app user acquisition strategies with a focus on sustainable, scalable growth; • Manage campaigns across multiple channels, monitoring key metrics across the entire funnel; • Analyze data and generate insights to support decision-making and prioritization of initiatives; • Test new approaches, channels and creatives, continuously seeking opportunities for improvement; • Collaborate with teams such as Product, Data, CRO, IT and Commercial to drive performance improvements; • Keep up with trends and developments in digital and mobile marketing; • Support and contribute to the development of more junior team members.

• Support end-to-end implementation of UKG WFM Timekeeping, including system design, configuration, testing, deployment, and stabilization • Serve as Tier 2/3 support for UKG Timekeeping issues • Partner closely with Payroll to ensure accurate and timely payroll processing • Support system upgrades, releases, and patches; assess impact and coordinate testing

• Support medical cost management initiatives through data-driven analysis and performance tracking • Develop executive-ready presentations and written analyses to communicate insights, progress, and recommendations • Track progress against key initiatives, milestones, and outcomes; surface risks and opportunities proactively • Provide general project and workstream management to ensure priorities are clearly defined and executed • Identify workflow bottlenecks across field-based and central patient support teams; design practical solutions to improve efficiency and effectiveness • Present workflow improvement recommendations and progress updates to senior leaders • Act as a bridge between field support teams and centralized patient support functions to ensure alignment and smooth transitions • Partner closely with leaders to build analyses and presentations for leadership and leadership support teams

• Analyze, mine, and document complex healthcare claims and authorization datasets to identify patterns and trends using scripting, data blending, visualization, and statistical programming tools • Translate high‑level business problems into data‑driven insights, potential strategies, and actionable solutions • Partner with stakeholders to understand business needs, validate data sources, acquire datasets, and organize data into accessible, analysis‑ready formats • Interpret analytical results and present findings as compelling data stories that answer stakeholder questions and support decision‑making at all organizational levels • Identify and resolve complex business challenges through data analytics, statistical modeling, and appropriate methodological approaches • Perform ad hoc analyses of varying complexity, delivering clear, timely, and actionable insights aligned with business objectives • Provide detailed status updates and reporting on project progress, including task-level time allocation and milestones • Coordinate, guide, and mentor analytics work performed by internal staff and external consultants to ensure accurate and timely project delivery • Perform other duties as assigned