• Spearhead development of a greenfield product • Cross-functional collaboration • Mentor & lead by example • Set us up to maximize the pace of experimentation • Be a champion of Engineering Excellence

• Design, develop, and maintain applications using .NET technologies • Work on both new feature development and enhancement of existing platforms • Collaborate within an Agile environment, contributing to planning, delivery, and continuous improvement • Write clean, maintainable, and efficient code following best practices • Troubleshoot, debug, and resolve issues across applications • Contribute to improving development processes, tools, and practices • Work independently while also sharing knowledge and supporting team members

• Co-architect scalable and efficient backend systems using Python. • Work closely on a daily basis with the AI Operations team to deliver integrated solutions interfacing with frontend components in proofs of concept, internal components, and customer-facing products, and with a modern cloud-native infrastructure platform. • Collaborate with cross-functional teams, including Product Managers, backend and frontend engineers, and AI Engineers, to deliver high-quality backend solutions that power high-impact features. • Ensure high standards of code quality and security, with a strong emphasis on automated testing and Domain-Driven Design. • Participate in API design, implementation, and documentation for both internal APIs and those exposed to third-party integrators. • Stay informed about evolving standards to provide guidance and propose upgrade plans. • Your work will contribute to the creation and optimization of various innovative CCaaS tools and processes.

• Work with technical team leads to design and implement end-to-end features for several specialised document management applications. • Lead the development of multiple complex backend components across multiple code repositories. • Mentor and provide technical guidance to junior engineers. • Establish best-practice development patterns. • Recommend and encourage idiomatic Python/Django and tooling usage. • Follow test-driven development best practices • Participate in code reviews.