• Contacting prospects by phone or via social media • Outbound calling and handling incoming leads • Pre-qualifying potential clients based on clear criteria • Scheduling consultation appointments with our financial advisors • Close coordination with the sales team

• Provide customer service in person, by phone, or by email, identifying customer needs and offering appropriate solutions. • Present products and services, highlighting features and benefits to generate customer interest. • Negotiate commercial terms, such as payment terms and discounts, aiming to close sales effectively. • Perform post-sales follow-up, ensuring customer satisfaction and identifying opportunities for additional sales. • Assist in prospecting new clients by making contacts and scheduling visits to present the company and its products. • Stay updated on the market and competitors, identifying trends and opportunities to improve sales performance. • Participate in trainings and team meetings, sharing knowledge and contributing to achieving established targets. • Prepare sales reports, documenting activities performed, results obtained, and projections for the next period.

The Mid Market  AE will sell our software to small and medium-sized businesses. They will source new customers through outbound efforts and through attending industry trade shows, and they will work on upselling existing clients.  Responsibilities: - Account Management: Own and manage a portfolio of accounts, including identifying growth opportunities, expanding existing customer ARR, and ensuring client success. - Business Development: Conduct outbound calls and emails to generate new business, and proactively identify opportunities to close net new customers. Manage the full sales cycle from initial contact to close.  - Sales skills: Conduct comprehensive discovery calls to understand prospect needs and pain points. Deliver compelling product demonstrations and presentations.  - Sales Strategy: Collaborate with Sales Development Representatives (SDRs) and Marketing to follow up on leads for pest control, lawn care, and HVAC companies.  - Trade Show Engagement: Attend relevant trade shows and industry events to network, generate leads, and build lasting relationships with potential customers. This will require travel around 2-4 times per quarter.  - Consultative Selling: Provide consultative sales expertise to identify client needs and deliver tailored solutions that drive measurable value, from streamlining technician efficiency to improving customer retention. - Pipeline Management: Maintain a robust pipeline of qualified prospects and forecast accurately using Applause's CRM tools.  - Cross-functional Collaboration: Work closely with Customer Success, Product, and Marketing teams to ensure a seamless customer journey and maximize client satisfaction.

The Mid Market  AE will sell our software to small and medium-sized businesses. They will source new customers through outbound efforts and through attending industry trade shows, and they will work on upselling existing clients.  Responsibilities: - Account Management: Own and manage a portfolio of accounts, including identifying growth opportunities, expanding existing customer ARR, and ensuring client success. - Business Development: Conduct outbound calls and emails to generate new business, and proactively identify opportunities to close net new customers. Manage the full sales cycle from initial contact to close.  - Sales skills: Conduct comprehensive discovery calls to understand prospect needs and pain points. Deliver compelling product demonstrations and presentations.  - Sales Strategy: Collaborate with Sales Development Representatives (SDRs) and Marketing to follow up on leads for pest control, lawn care, and HVAC companies.  - Trade Show Engagement: Attend relevant trade shows and industry events to network, generate leads, and build lasting relationships with potential customers. This will require travel around 2-4 times per quarter.  - Consultative Selling: Provide consultative sales expertise to identify client needs and deliver tailored solutions that drive measurable value, from streamlining technician efficiency to improving customer retention. - Pipeline Management: Maintain a robust pipeline of qualified prospects and forecast accurately using Applause's CRM tools.  - Cross-functional Collaboration: Work closely with Customer Success, Product, and Marketing teams to ensure a seamless customer journey and maximize client satisfaction.