Job Title: Customer Care Representative – Travel & Hospitality Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: Destination Knot is looking for friendly, detail-oriented individuals to join our team as Customer Care Representative – Travel & Hospitality focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings Requirements: Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities $40,000 - $70,000 a year

Group Reservations Specialist – Remote Location: Remote (United States) About Us: We are a coordination-focused services company that supports clients with group-based scheduling, reservations, and experience planning. We specialize in organizing logistics for group events, celebrations, and shared experiences, with a strong emphasis on accuracy, communication, and client satisfaction. Position Overview: The Group Reservations Specialist is responsible for supporting group-related reservation and scheduling needs. This role assists with coordinating multiple participants, managing timelines, and ensuring all reservation details are accurately documented and communicated. This position is support-driven and administrative in nature, ideal for individuals who are detail-oriented and comfortable managing multiple coordination elements in a remote setting. Key Responsibilities: Assist with group reservation requests and scheduling coordination Communicate with clients regarding group details, confirmations, and updates Maintain accurate group records, participant information, and documentation Track timelines to ensure confirmations and changes are processed correctly Respond to inquiries related to group reservations and logistics Follow established workflows and quality standards Collaborate with internal teams to support group coordination efforts Qualifications & Skills: Strong organizational and multitasking abilities Clear written and verbal communication skills High attention to detail and accuracy Ability to work independently in a remote environment Basic computer proficiency and willingness to learn new systems Professional, reliable, and client-focused Previous experience in group coordination, reservations, customer support, hospitality, or administrative roles is helpful but not required. Work Environment & Schedule: Fully remote position Flexible scheduling may be available Training and ongoing guidance provided Why Join Destination Knot: Remote work flexibility Structured, process-driven environment Clear expectations and workflows Opportunity to build group coordination and client service skills How to Apply: Qualified candidates are encouraged to submit an application for review. Selected applicants will be contacted regarding next steps. $45,000 - $65,000 a year

Opportunity for remote schedule. Mon-Fri from 8a-5p. This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals. Key Responsibilities: - Referral processing - Scheduling specialist appointments for adult patients across the state of Indiana. Requirements: - Customer Service Experience - Strong Communication Skills - Ability to interact professionally with patients, administrators and clinical staff. - Proficiency in using EMT systems - Multitasking in a fast-paced environment - Detail oriented - Reside in the state of Indiana Other Requirements: •At least one year of experience in hospital or physician Revenue Cycle strongly preferred. • Requires working knowledge of patient registration and financial clearance. • Requires a high level of interpersonal and problem solving skills. • Requires effective written and verbal communication skills. • Requires the ability to work within a team and maintain collaborative relationships. • Requires the ability to take initiative and meet objectives. - Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care. - IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report. - A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all. - With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence. - At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development. - Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states. Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

We are seeking motivated and customer-focused individuals to join our team as Remote Travel Booking Agents. In this role, you will assist clients in planning and booking travel experiences including cruises, resorts, flights, and vacation packages. This opportunity is ideal for individuals who enjoy helping others, have strong communication skills, and are looking for a flexible, remote work environment. Key Responsibilities - Assist clients with researching and booking travel arrangements - Provide excellent customer service before, during, and after travel - Recommend destinations, accommodations, and travel packages based on client needs - Stay informed on travel industry trends, promotions, and supplier updates - Maintain accurate client records and booking details - Communicate with travel suppliers and vendors to coordinate bookings Qualifications - Must be 18 years or older - Strong communication and organizational skills - Customer service experience preferred (not required) - Self-motivated with the ability to work independently - Access to a computer, internet, and smartphone Compensation & Benefits - Flexible work schedule - Remote work environment - Access to travel training and industry resources - Opportunities for personal and professional development Training & Support - Comprehensive onboarding and training provided - Ongoing mentorship and team support - Access to booking systems and preferred vendor partnerships