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marta

Empowering families and caregivers through technology.

Account Manager

Account ManagerSalesFull TimeRemoteSeniorTeam 51-200Since 2021H1B No SponsorCompany SiteLinkedIn

Location

Croatia

Posted

77 days ago

Salary

0

Seniority

Senior

CroatianEnglishGerman

Job Description

Account Manager

marta

• Acquire and manage your own client base • Advise caregivers who have expressed interest and build your own pipeline • Discuss possible care assignments with caregivers and support them with transitions and emergencies • Independently manage your caregiver base and act as their main point of contact throughout their assignment • Maintain regular contact with caregivers and conduct satisfaction surveys regarding the families they assist • Collaborate closely with our international teams and provide constructive feedback to improve internal processes and customer experience

Job Requirements

  • Previous experience as a recruiter or account manager for live in caregivers if working remotely
  • Initial experience in account management, customer support, sales, or live in care if working in an office
  • Enjoy making phone calls and convincing caregivers to join marta
  • Personable, open, and communicative personality
  • Fluent in Croatian (C2) and either good English or German (>B2)
  • Experience with systems like Salesforce, Pipedrive, or HubSpot is an additional advantage

Benefits

  • 21 - 26 days of vacation per year
  • Opportunity to work from home up to two days per week
  • Health & Wellbeing programs
  • Career & Development opportunities and feedback sessions
  • Beautiful office in the heart of Berlin with state-of-the-art facilities

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